WORLD. WIDE. TRAVEL SAVINGS - UNLOCK EXCLUSIVE TOUR DEALS & FLIGHT UPGRADES | LIMITED TIME ONLY Find out more
The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Natural Treasures of China

Friday 05 Dec 2025
Overview Rating:
Our Tour: Good
So much of this four was absolutely fantastic, there were some aspects that we found a little challenging.
Firstly, the activity rating, we thought was far too low, especially the amount of walking, and steps we were required to navigate, and also the effects of the altitude, that elderly travelers might find more challenging. We thought it would have been at least a level 3 as opposed to 2, however that rating might have put potential travelers off.
We also did not enjoy the amount of "Transit Time" we had at either end of the tour.
We also have to make a special mention of our guides. The National one, Jessie, was excellent, and apart from one, that got a little carried away with the history of a university, they were all superb.
The first part of the tour was fantastic even though the weather was awful. Hard long days, but spectacular. Accommodation was great and while the food wasn't to our taste, it was what we expected as we have traveled through China before.
Chengdu, and the Pandas were definitely one of the highlights of the trip however it has to be mentioned that the hotel had its own problems. We had searched the hotels before we departed, and the Rezen Chengdu had more than a few complains about it smelling of smoke, and it did. The room and rest of the hotel were clean enough, but it still smelt of smoke. Quite poor.
Also, it was a surprise that when you travel on the Bullet Trains, and we had 4 on this trip, the security is even stricter than air travel given all your luggage travel with you, so anything Flammable or over 100ml gets confiscated. Quite a surprise when you get your shaving foam confiscated. The latter part of the tour, and Tibet was awesome, although the standard of the "Celebrity Hotel" Huanglong left a lot to be desired.
All in all, the Tibet experience was awesome.
Chong Qing was the most unexpected highlight in its own right, both the city and the tours. A great end to an excellent tour.
One thing that surprised us though, was the lack of "included" beverages with dinner, give that on our previous Wendy Wu tours, that had been normal. Something we did not expect.
Having done a number of other Wendy Wu tours, it was certainly well up with the high standard set by the previous ones, and also that it did not include any of the areas in China that most other tours include. Definitely one of the features that attracted to this tour. We are certainly looking forward to our next one, Indonesia in 2026.
regards Roger and Joan Coates.

Ultimate China

Thursday 04 Dec 2025
Overview Rating:
Our Tour: Excellent
grace gao the tour guide was fantastic. the tour covered the major tourist spots. My only concern was the number on the tour 28. As there were several members on the tour who were high maintenance and she was pressed to meet their constant demands. More attention needs to given to altitude sickness as two members of the party had to forgo Tibet and six had difficulty in Lhasa. Otherwise great trip

Glories of China

Thursday 04 Dec 2025
Overview Rating:
Our Service: Excellent
Every question I had about the tour was answered. The tour I booked to China was great and on the holiday there were no problems at all. Everything worked like clockwork and I would be happy to use them again.

Japan Uncovered

Thursday 04 Dec 2025
Overview Rating:
Our Tour: Excellent
An unforgettable experience in a fascinating country thanks to Wendy Woo’s expert team.

Southern India by Rail

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Good
Holiday experince was great, but regret allowing Wendy Wu to change our return flight to one with a three hour stop-over at Frankfurt on return flight after we'd booked direct premium flights. I assume their discount with certain carriers is more important than customer satisfaction. Even more annoying when we are sitting in airport and a direct flight is leaving within an hour of our departure. Just wonder how much £'s they saved with this carrier, seems mean on a £9,000 holiday.

Japan by Rail

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Excellent
This tour is a great introduction to Japan, visiting key sites and cities from the south to the north. Three meals a day, with an excellent range of Japanese cuisine, is offset by around 12k steps a day!
Transport is a mix of Shinkansen and Express trains plus coach journeys. The train services are amazing - wish UK trains were the same!!
Hotels very good and practical experiences (sushi-making, carving, calligraphy, etc) were good fun.
We had the brilliant “Mike” as our guide - incredibly hard-working, knowledgeable and funny.

Taj, Temples & Tigers ( Golden Triangle )

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Excellent
Really enjoyed it. Hemal, the guide, was very good, really knowledgeable and helpful. The itinerary covered everything although we weren’t lucky enough to see any tigers. Would definitely recommend this tour in particular and Wendy Wu in general

Japan Uncovered - HN

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Good
We saw many beautiful places and enjoyed many different cultural experiences. The Japanese food was delicious but some of the 'western' style meals were disappointing. I would prefer to eat food which is local. The autumn colours were stunning and the weather was ideal for sightseeing. Our guides and drivers were all outstanding.

Gems of Japan & Shikoku

Monday 01 Dec 2025
Overview Rating:
Our Service: Excellent
Very helpful, informative and patient as it was a complex booking

Kruger to Cape Explored

Monday 01 Dec 2025
Overview Rating:
Our Tour: Excellent
Kruger to Cape Explored
We arrived in Johannesburg and our first taste of South Africa was to experience a power cut at the airport. We were met and greeted by our Tour Guide, Nabeel Daniels who turned out to be an excellent tour guide. He is a credit to Wendy Wu.
We travelled onwards to the Kruger National Park having stopped at the Davinci Hotel and Angels View Hotel along the route. Nabeel stopped at various sites where we could take photos of the landscape and visit some interesting tourist stops such as The Apartheid Museum, God’s Window, Blyde River Canyon, Bourkes Luck Potholes, The Three Rondels and the Graskop Goerge Lift. Whilst travelling we had lunch and had the chance to enjoy a taste of the local cuisine.
We arrived at the Shiduli Private Game Reserve mid-afternoon, and after checking into our rooms we met our game tour guide and driver. We set of on our first drive into the park and were immediately seeing some of the “big five” Our guide was extremely knowledgeable and supplied our group with plenty of information. This was to be the same for all our other drives into the game reserve. This stay was one of the main highlights of the entire holiday. On our departure all the staff gathered in the restaurant area and sang a traditional South African song as we departed.
We then travelled back to Johannesburg Airport to catch an internal flight to Port Elizabeth where we would continue on our tour. The following day we travelled to Knysa stopping on the way to visit Oudebosch Protea Farm where we had the chance to see the process of growing the Protea flower. Our next stop was the Tsitsikamma National Forest. We climbed up ino the forst and down into the Storms River Mouth where we crossed a few suspension bridges and returned back to starting point of the walk.
We continued on to Kynsa and after checking in at our hotel in Knysa we had some free time to explore this picturesque harbour before being taken to really good fish restaurant situated in the harbour. The following morning we crossed the lagoon over to the Featherbed Eco Experience by ferry, where we were taken by tractor to the top of the Western Head. We then descended by foot following the paths back to the visitor centre getting the chance to take in the picturesque scenery of the lagoon and cliffs. We had a superb lunch before we returned by ferry to continue our journey to Oudtshoorn.
The following morning we visited the Cango Caves where we were taken on a guided tour of the cave system. Our next stop was an Ostrich Farm where we given a tour of the farm on a trailer and given the opportunity to feed the Ostrich. They certainly like their food. We travelled on to Cape Town after enjoying lunch.
Cape Town was a mixture of old and new building. We started off with a tour of the city and then we had a guided walk of part of the city. Table Mountain was on our agenda for the day but the cable car was closed due to poor weather so we were taken on a scenic tour of the area. The next day we visited two vineyards where we had the opportunity to sample a selection of their local wines followed by lunch providing views across the valley.
The next day we went on a cruise to see the local seal colony. Afterwards we went on to Boulders Beach where we visited the local African Penguins colony followed by lunch. Our surprise for the afternoon was that Table Mountain was now open and we were able to go to the top of Table Mountain by cable car. Stunning views of Cape Town. Our final outing was to The Gold Restaurant to experience an authentic African Experience where everyone was encouraged to take part in the evenings entertainment The food was a 14 course dish taste of South Africa.
The final day in Cape Town before our flight home was a leisure day where we just ambled around the Water Front Area.
Suumary
Was it value for money? Yes, it was a busy holiday and certainly value for money.
Highlights? A hard question as it was all stunning. But the main two were The Kruger Private Game Reserve and Table Top mountain.
Tour Guide Quality? Nabeel Daniels was outstanding. We have done several tours over the years with various companies and he was by far the best. He was always doing his best to make sure that we got the most from this holiday and that we enjoyed it..
Drivers. We had two drivers both were very good, Robert drove in the north and Reg drove in the south. Again both were a credit to Wendy Wu.

Egypt & Jordan Adventure

Monday 01 Dec 2025
Overview Rating:
Our Tour: Good
We booked this trip following our excellent experience with Wendy Wu trip to China, but part of this Egypt Jordan tour was not up to Wendy Wu standards we expected. We selected this tour as it included both Egypt and Jordan.

Egypt and Jordan experience was like Tale of Two Cities, Jordan part of the tour was excellent with top of class service, restaurants and a superb Guide/Manager and I highly recommend it.
But the Egypt part of the trip was although well organised but lacked Wendy Wu Hallmarks. The main reasons were:
Restaurants selected for lunches and evening meals were mediocre with monotonous menus.
Tour guide/ Egyptologist was very knowledgeable but should have used microphone and audio headphones when we visited various sites and monuments. I am used to listening on headphones and at the same time enjoying the site, monuments etc. rather than concentrating to the guide in close vicinity.
The Egyptian aspect of the tour felt like it was operated by Wings Tour company and not Wendy Wu and I would prefer any other better quality tour operator for the price we paid.
I have given 4 stars only because of Jordan aspect of the tour.

Majestic Yangtze

Monday 01 Dec 2025
Overview Rating:
Our Service: Excellent
Very prompt responses and communication.

Thailand Highlights

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellent guide, who unfortunately was put under pressure from two
Members of the group who should not have attempted such a trip,. Comprehensive itinerary which showed us a wide variety of places of interest. One criticism is that our group was too big. 27 is far too for one guide to be expected to handle.

Egypt & Jordan Adventure

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent
Many thanks to the company and especially the guides for a wonderful holiday. Given our personal circumstances a special thank you to Omar and Memo in Egypt for their support throughout.

The adventure certainly ticked the boxes of places to visit and the knowledge of the guides in both Egypt and Jordan added significantly to the experience.

Inter-site transport / transfer was well executed which enabled the disparate sites to be accessed smoothly. The cruise environment was very good and the Philae excursion (and meal particularly) was superb.

Jordan was an equally well supported and executed tour. As an extension (in my opinion) Wendy Wu should give thought to offering (even as an optional extra) a flight on the tethered Petra balloon to view the city and environment from altitude - we would certainly have jumped at that opportunity.

Thanks again

A Week in Japan - HN

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Excellent - Although they were busy, I wasn't waiting for ages to get through on the phone. All my questions were answered and a booking quickly made.