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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Mekong Explorer
 
Rating
Customer Review

Mekong Explorer (Upper Deck)

Thursday 19 Sep 2024
Overview Rating:
Our Service: Excellent
excellent quick response to all enquires.

Mekong Explorer (Upper Deck)

Tuesday 27 Aug 2024
Overview Rating:
Our Service: Excellent
Top quality. No post was forgotten and all queries catered for.

Our Response

Thank you for your kind words! We're glad to hear that all your queries were taken care of and that you are happy with our service.

Do let us know if we can be of any further assistance.
Kind regards

Jimmy, Wendy Wu Tours

Mekong Explorer (Main Deck)

Thursday 08 Aug 2024
Overview Rating:
Our Service: Excellent
The staff were extremely helpful when we were booking our holiday and very patient in answering our questions. Nothing was too much trouble and we are really looking forward to our holiday to Vietnam and Cambodia next year.

Our Response

Thank you for your lovely review. We’re so pleased to hear that our staff were helpful and patient throughout the booking process. It’s wonderful to know that nothing was too much trouble, and we’re excited for you as you look forward to your holiday in Vietnam and Cambodia next year. If you have any further questions or need assistance, don’t hesitate to get in touch. Jimmy, Wendy Wu Tours.

Mekong Explorer (Upper Deck)

Monday 03 Jun 2024
Overview Rating:
Our Service: Excellent
Great service and booking was easy - they even applied a discount code that I had failed to enter on the website with no questions asked.

Mekong Explorer (Main Deck)

Tuesday 16 Apr 2024
Overview Rating:
Our Tour: Excellent
During touring Vietnam & Cambodia we did a cruise on the Mekong explorer this was in the middle of the tour and was a great relaxing experience in the middle of a hectic tour which we would recommend and always remember

Mekong Explorer (Upper Deck)

Monday 04 Mar 2024
Overview Rating:
Our Service: Excellent
They were really helpful when I booked by telephone

Mekong Explorer (Upper Deck)

Thursday 08 Feb 2024
Overview Rating:
Our Tour: Excellent
Excellent accommodation. Brilliant staff and excellent food.

Mekong Explorer (Upper Deck)

Friday 08 Dec 2023
Overview Rating:
Our Tour: Excellent
Loved the Mekong river trip. Great staff and service. Would definitely recommend.

Mekong Explorer (Main Deck)

Thursday 07 Dec 2023
Overview Rating:
Our Tour: Good
Only the trips let it down. Room was clean and bed comfortable. Staff friendly and helpful.

Mekong Explorer (Upper Deck)

Tuesday 05 Dec 2023
Overview Rating:
Our Tour: Excellent
Extraordinary experience !

Mekong Explorer (Main Deck)

Wednesday 01 Nov 2023
Overview Rating:
Our Tour: Excellent
Extremely well organised with excellent personable guides who helped make the experience memorable.

Mekong Explorer (Upper Deck)

Saturday 13 May 2023
Overview Rating:
Our Tour: Good
Hotels in Hanoi and Hoi An below expectation.
Hotel in Saigon was good!
Victoria Mekong vessel, food and service excellent!
Siem Reap hotel Good!
Guides were good.

Mekong Explorer (Upper Deck)

Saturday 29 Apr 2023
Overview Rating:
Our Tour: Excellent
A wonderful tour that was very well organised with good hotels, excellent guides, great restaurants, a good variety of things to do/ places to visit. It was lovely seeing and doing all the usual tourist attractions, but equally great doing more unusual things like the visit to a family home in Hanoi where the gentleman's grandfather had been one of the mandarins, having a go at farming and lastly the cookery school in Siem Reip where we learnt how to cook and made our own lunch. So many highlights on this trip. Thoroughly recommend it.

Mekong Explorer (Main Deck)

Sunday 23 Apr 2023
Overview Rating:
Our Service: Good
Tried hard to find flights and room on cruise

Mekong Explorer (Main Deck)

Tuesday 18 Apr 2023
Overview Rating:
Our Tour: Excellent
Having been on 3 previous WW tours( although 1 was cut short at the very beginning) we had some high expectations.
The flights from UK to destination and the return were excellent as we flew with Emirates.
The internal flights were obviously very different as they were run by local Airlines,so you have to expect something much less comfortable.
However,the journey's were short so this was not a real problem.
Meeting our first guide was typical of previous tours as he was humourous, friendly and very welcoming.
As a group towards the end of the tour, we felt it would have been helpful to have the same National guide all the way through.
This may not have been possible as we had crossed the border to a separate country where the language was different and the culture different.
As in previous tours the schedule is very busy ,but we knew it would be.
We were not expecting the heat and humidity that we encountered but both guides were constantly advising us to drink plenty of water and this was provided as a constant on all coach travel.
Hotels ranged from modern to some dated in there accommodation so this may be something to look at.
Hotel staff always very attentive and nothing too much trouble.
I'm sure that as a very reputable company you always do regular checks.
We would certainly recommend this tour to others and we will definitely be looking at others .