Your safety and wellbeing will always be our absolute priority. Throughout the pandemic we have been actively monitoring the situation and developed protocols to ensure that when travelling ‘in country’ with Wendy Wu Tours, we have you covered.
We have gathered everything you will need to book and travel with confidence with us in the coming months. From our flexible Book with Confidence Guarantee to our pioneering Travel Safe protocols, we will look after you every step of the way from the moment you book to your safe return home.
We will, as always continue to monitor the local situation in each of our destinations, and our approach and protocols will evolve and be enhanced as we go. You will be provided with detailed guidelines for your tour prior to departure.
Whilst ‘in country’, we will ensure that every precaution is taken across the main components of your tour to ensure that you will be safe, secure and satisfied when you travel with us.
Our National Escorts and guides will conduct a Health and Safety briefing with you before the tour begins and will help everyone ensure they take care of themselves and adhere to local regulations. It is a requirement that our key staff on tour must be either fully vaccinated or can provide a negative test result before meeting our passengers.
Should anyone on the group fall ill your National Escort will ensure the individual receives swift medical attention and can only return to the group once cleared to do so.
Vehicles will be thoroughly cleaned after each excursion service, overnight and between different groups.
You will always have at least one seat between you and your fellow group members, we encourage hand sanitiser to be used upon each embarkation and vehicles will be thoroughly ventilated prior to passengers boarding.
Your guides will assess the situation on the ground and where possible, alter timings and splitting the group into smaller sizes.
Wendy Wu Tours offers hotels that have undergone a detailed and consistent hygiene assessments, comply with COVID-19 protocols and local government standards.
All the restaurants we visit are carefully selected by our Global Product team and inspected regularly to ensure that they follow the strictest health, cleanliness, and safety guidelines.
As part of our commitment to providing a safe and healthy environment for everyone, all passengers travelling with Wendy Wu Tours are required to be fully vaccinated at the time of travel.
Read more about our vaccination policy.
Enjoy your holiday with total peace of mind that we’re just a phone call away 24/7 during your travels.