Review for Gems of China
Our motive for going to China was to visit family, but we also wanted to see the country. Not having visited before, making our own travel arrangements was daunting, and we decided to go on an organised tour.
We chose Wendy Wu’s Gems of China tour as it gave us the opportunity to visit areas such as the Zhangjiajie National Park which weren’t covered by other tours, and we were very happy with our choice.
From the first moment of booking we were very satisfied with the attention to detail and level of support we received from the company. When it was decided (the day after we applied) that British visitors no longer needed a visa, the staff were very helpful, and processed our refund quickly. The information we received before the tour was very comprehensive and answered all our questions.
The quality of the hotels where we stayed, and the transport (including coaches, trains and internal flights) were all excellent.
In an unfamiliar country such as China the quality of the local guides is extremely important, and our main guide, Sophie Jin was fantastic! Her English was great, she was very knowledgeable and friendly, and managed the conflicting demands of a diverse group with tact and kindness. We were very well looked after, and I can’t praise her highly enough. Different guides with more local knowledge were employed in the different places we visited, and they were all excellent.
The tour covered all the main areas of tourist interest, such as Beijing, the Great Wall, Terracotta warriors etc, and included a relaxing Yangtze cruise. We had many opportunities to go on voluntary evening entertainments, and I can honestly say that these were some of the highlights of the tour, and gave us experiences we would never have had elsewhere.
My only (minor) criticism would be that the tour was very fast-paced; it would have been nice to have longer stays in the places visited, and more free time, but this would have added to the cost, which was quite high. All in all the tour was a brilliant introduction to a country little visited by western tourists, and one which challenged previously held ideas. We thoroughly enjoyed it, and would recommend Wendy Wu tours highly.
May 14, 2026
Booking Experience for Taj, Temples & Tigers ( Golden Triangle )
Sorted flights easily and didn't charge a huge amount for connecting flights
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Review for Additional Night Xian|Silk Road Explorer
So far everything re the booking has run very smoothly
May 12, 2026
Review for Japan Uncovered
Fantastic holiday exploring many of the key wonders of Japan guided and organised by a really excellent tour guide (Yoko). We would be delighted to recommend this tour and our tour guide Yoko to our friends. Many thanks Wendy Wu for organising a fantastic trip.
May 10, 2026
Booking Experience for Spirit of Kyrgyzstan
Excellent advisor (Julia) in Wendy Wu HQ. Booking on phone was simple. Needed a couple of questions answered so chose to book by phone rather than online.
May 10, 2026
Review for Additional Night Delhi |Bespoke Northern India|Rajasthan Panorama|Varanasi Ex Delhi Post-tour (3N/4D)
Zoe was an excellent customer service provider. She was knowledgeable and open, has a great over the phone personality and was very very patient with me while I fine tuned three tours, a classic, a short stay and a bespoke tour back to back. I would ask for her again on our next Wendy Wu tour..
May 10, 2026
Review for China: The Big One
Whilst carrying out my 'due diligence' regarding Wendy Wu a guides name kept cropping up. David. And who did I have the privilege of as the National guide to our group? David. I knew all would be well. His attention to detail was remarkable, he took care of every member of the group as if we were members of his family. Admission to attractions, queueing, train seats, flight boarding procedures and security checks were all negotiated smoothly. We even got a trip on public transport, which I thoroughly enjoyed. His experience helped us avoid many issues and avoid many hold ups. I was always amazed at his ability to 'herd cats'. He worked well with the local guides who all shone as individuals with knowledge of their area. Shirley is fondly remembered, as is the guide on the Goddess stream.
He worked so hard. Being available to deal with any issues on arrival in a hotel, and his advice regarding travel avoided many potential issues. He packed the trip with such variety that I am sure everyone took home many precious memories.
He managed to create a great atmosphere in our motley group of less than 20. A feat in itself. Especially on those early rises, which avoided traffic and got us to places a little before it got too busy. Even though it was a four day holiday period in one area.
My special thanks go to him for helping me meet up with my relatives. He smoothed the way and aided our communication. The finale of Shanghai proved very exciting and my transfer back home went very smoothly. He is a 'more than I am' man and I wish him and his family all the very best for the future.
From a grateful tourist. Who is looking forward to return as a traveller, thanks to his guidance and care. It was more than a five star experiece.
P.S. The snacks that you got us on the bus will always be remembered. A feast.
Kindest regards,
A grateful tourist.
May 09, 2026
