Taiwan Tours

Several things needed improvement. There was FAR too much food. No one needs or wants huge lunches and dinners every day. Also this meant we never had a chance to eat in local cafes etc. Our guide thought the only shopping we might want was for snacks(!) and beer so we went to 7-11s every day. I didn't manage to get any presents for family. When we went anywhere he told us the time and place to meet but got uptight if you strayed more than a few yards from him.

It took a long time to get through but once you managed to speak to the booking agent, the service was very good. She was very patient and took all the trouble to search for what we want there and then and we booked the tour.

The booking experience was very nice. We worked with Lisa Ward who was very quick to reply to our emails, attentive and pleasant to deal with. The trip to Taiwan will be our first trip with Wendy Wu Tours. I believe we might be the first Americans to travel with this tour company.

As always very helpful and informative staff ,nothing is too much trouble for them, shame though the partner flies free wasn't available when I wanted to go, also the loyalty reward has been dropped from £250 to £200 , even though this is my 8th trip with you, a bit dissapoined