Reviews

I made an enquiry about a holiday was put in contact with someone who had been on the holiday so could answer questions I had. They phoned so we could easily sort things out and also highlighted any issues there could be.

I was pleased with the service I received when initially booking my forthcoming holiday. However, when I telephoned subsequently to enquire about upgrading my flights, the WW rep automatically assumed I was looking to upgrade to First Class (which I would have done had the price not been so extortionate!) I later went online to see if the airline had a Premium Economy cabin (which it does) and subsequently booked seats in this cabin. However, it would have been good if the rep had advised me of this fact during my initial booking rather than me having to undertake my own research.
Additionally, it would be great if a booking agent's name could be appended to any email confirmations etc, so that one has a name to ask for as opposed to the rather impersonal use of a booking reference.

Professional polite efficient service

The initial purchase process was easy, and the itinerary appeared to cover the best sights/sites to be seen, bearing in mind that Taroko National Park was devastated by earthquake/mud slides last year.
We did see one unique sight: a temple destroyed by earthquake a few years ago - amazing ! We also learnt about the indigenous (non-Chinese) population, and saw several associated events/sites - this was all new to me.
The organisation of the tour was impeccable, as I have come to expect from previous Wendy Wu tours.
The food was good, varied and interesting., and our transport, by local coach, worked perfectly.
Our tour manager / guide, Tai, spoke good English and was very informative, amusing & attentive.

Great holiday very well organized. Hotels and restaurants were also very good. When not eating at the hotel all restaurants were pre. arranged so there was no hanging about for tables.
The guide on our tour was also very knowledgeable and helpful. Only one negative thing is that our holiday was in September and some things were beginning to close down for the end of the season. But on the positive side there were no long queues. I would recommend that you tried a Wendy Woo holiday.

This was an excellent trip which took us all around the island, we saw history both ancient, modern and recent. Also natural amazing beautiful areas, national parks and a beach resort. We truly experienced a varied and fascinating trip around the island, as well as looking at the indigenous culture .

WendyWu provided a packed itinerary which was enjoyable throughout. The National Guide was excellent as was the coach and driver. Food throughout was varied giving us a chance to try different Taiwanese cuisine. The hotels were excellent standard, clean and spacious. I enjoyed every moment of my trip.

Great tours available and easy to book online or contact an agent directly who works hard to find you the best deal and tailor pre or post tour extras and flights to your needs.

The service I recently received from Arti was excellent once again. Her knowledge, advice and patience was outstanding. I have travelled with this company several times, and as a result of my experiences from the ease of booking to the tours themselves, I will always use this company. Nothing is too much trouble and everything is done to ensure that the tours deliver what they promise, and everybody is treated on a personal basis and not just a number. I can’t recommend this company enough.

As always a friendly , speedy and enlightening experience. Lots of information given, questions answered and problems solved.

I have travelled with Wendy Wu Tours to many countries and have never been disappointed. The itinerary is full and accommodation excellent. Everything is taken care of so that you can fully immerse yourself in the experience of visiting a wonderful destination. Cannot fault them.

Going around Taiwan in a bus with an excellent guide, staying in good hotels and being fed way too much food was an excellent way to see Taiwan~

Treasure of Taiwan was a good tasters of the island, accommodation was excellent as you expected from Wendy Wu. What I would do differently is stop over halfway to acclimatize the long flight was exhausting both there and back, pick up at airport was a fail but was soon solved once I had contacted help line, which required some patience and practice!!

Very helpful advice from Alexia in a pre booked phone consulation after she had researched a selection of less strenuous tours suitable for me. It was great that she had recently been on the Uzbekistan tour I selected as I was able to answer my specific questions. I also booked the Treasures of Taiwan tour for Spring 2025 and she'd also experienced that tour too.

Friendly and thoughtful trustworthy nothing to small