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Reviews

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

China Uncovered

Saturday 26 Sep 2026
Overview Rating:
Our Service: Excellent
Extremely good

Additional Night Xian|Silk Road Explorer

Saturday 26 Sep 2026
Overview Rating:
Our Tour: Good
The Silk Road tour was good overall with our very good national guide Sophie Jin . We did the Grand Tour of China with Wendy Wu in 2024 . We have already been to Xian twice before the Silk Road tour and to Beijing quite a few times before. So , I would suggest to Wendy Wu tours to organise something different for those who have already been to Xian and Beijing. There were a few people in our group who were in the same situation as us and have already been to these cities before. Apart from Xian and Beijing, everything else was new and this is where it becomes interesting and where the real tour started for us.
Xinjiang is very interesting and different from the other parts of China. There is a lot of long travel by coach in Xinjiang and may I suggest to cut down on those by replacing them with a single airplane trip and cutting down on some of the nonessential towns.
One other issue is the midday meal which tends to affect the program of the day.
Most people in the group felt we were having too much food in the middle of the day. May I suggest cutting down on a full meal at lunch and bring a picnic or sandwiches for lunch which would give more flexibility to the day program.
Overall, I enjoyed the Silk Road tour . Our national guide Sophie Jin worked very hard to make sure we all have a good and safe tour and I am very grateful to her.

Icons of China & Japan - Balcony Cabin - Cruise & Tour - Itinerary B

Saturday 26 Sep 2026
Overview Rating:
Our Service: Excellent
Upon deciding upon which holiday I was interested in I phone to book.
My call was swiftly answered in a polite and courteous manner, the agent on the other end of the phone went through all the details of my booking to China and Japan, explained everything clearly, explained about the free lounge access, upgrade for the cabin on the cruise and that once the flight tickets were issued there maybe be upgrade options available. Explained about tipping, insurance and answered all the questions that I had. A great experience booking my holiday with Wendy Wu Tours as sometimes I dread using call centres but this was a welcome change.

Discover Japan - HN

Saturday 26 Sep 2026
Overview Rating:
Our Tour: Good
Guide was fantastic
Far too many temples and shrines. Two would be great - one of each . There is more to culture than shrines
Should allow more free time
Why only a few minutes at the wonderful traditional villages - could have had an hour of free time at all of them. This is why we chose this tour but not to be rushed through them
Food was amazing
Level 1 - far too much walking. If we wanted a marathon we would choose level 4
Hotels were great - some breakfasts were substandard
Buses were great - comfortable

Wonders of Indonesia

Saturday 26 Sep 2026
Overview Rating:
Our Tour: Excellent
Adi did a great job as tour leader, guide and organiser extraodinaire. Knowledgable, helpful and flexible. The tour hit all bucket list spots although we did miss out on Mt Bromo sunrise because of the fires. Highlights for me were Mt Bromo crater, Borobudur and komodo dragons. Accommodation was comfortable, meals were great, pace was good. Friendly, helpful tour companions, which was much appreciated for me as a solo traveller. Went on tour on recommendation of a friend. Would thoroughly recommend it.

In Pursuit of Pandas

Friday 25 Sep 2026
Overview Rating:
Our Tour: Excellent
This was an amazing experience from start to finish. Our guide, Wendy looked after us amazingly and was professional, engaging and knowledgeable. I would highly recommend taking a Wendy Wu tour.
It was busy and fast moving but there was so much to see.
One of the highlights was definitely the pandas but there were so many other highlights, too many to mention.
If you have limited time this is the ideal tour to take as so much is covered in a short time.

Wonders of China

Friday 25 Sep 2026
Overview Rating:
Our Service: Excellent

Japan Uncovered

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Good
I very much enjoyed the variety of places that we visited. I thought the pace was quite full-on and would have liked a bit more down time eg free afternoons or similar.

Our guide, Marino, was superb. She was extremely well organised, knowledgeable and helpful. She made sure we visited sites at times that avoided the worst of the crowds (wherever she could).

The main thing that I didn’t enjoy was that I felt that there was too much food / too many meals. Personally, I really don’t feel the need to have an extensive lunch, and felt this took up quite a bit of time and led to a lot of waste. Having said that, it was nice to try a wide selection of different foods.

Our Response

Many thanks for your review. I’m delighted that you enjoyed the variety of places visited and that Marino helped make the tour so memorable. It’s great to hear how well organised, knowledgeable and helpful she was, and that she did her best to time visits away from the busiest crowds. Please be assured I'll pass your feedback to her office so she receives the recognition she deserves. She'll be delighted!

I’m sorry that the pace felt too full-on and that you would have valued more free time. We know everyone travels differently, and your comments about allowing more downtime, such as free afternoons, are very useful. I’m also grateful for your honest feedback about the meals. We include meals to showcase local cuisine, but I appreciate that extensive lunches can feel unnecessary and lead to waste. Please be assured that your points will be shared with our product team as we review future itineraries.

We hope to welcome you on another Wendy Wu Tours holiday in the future and thanks again for your review.

Jimmy, Wendy Wu Tours

A China Experience

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Excellent
An insight to a old cultural civilisation who
Have now progressed to a modern society with excellent infrastructure and
Technology.

A great tour with a knowledgeable,well informed,charming and helpful tour guide.
Marrisa.

Our Response

Thanks for your review and I couldn't agree more! China really is at the cutting edge of world technology and I remember on my last trip being served my coffee by a robot!

I'll also let our office know you were more than happy with Marissa as your guide. She'll be delighted to hear this.

Hoping to be of service to you again and thanks for travelling with Wendy Wu Tours Jimmy, Wendy Wu Tours

Natural Wonders of Ecuador & the Galapagos

Thursday 24 Sep 2026
Overview Rating:
Our Service: Excellent
Staff take time to listen and provide expert advice. There is no pushy sales talk, just honest and patient feedback to questions.

Our Response

Thanks for your review and we're so proud of our travel consultants. They are well travelled, but more importantly, they are all lovely people as well.

Do let us know if you have any questions regarding your tour, we're always happy to help!

Kind regards

Jimmy, Wendy Wu Tours

Panoramic Peru

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Excellent
My daughters and I had a fabulous time in Peru. Our guide Luis Velarde Mora was very knowledgeable and imparted information in an interesting way. He chose delightful places to eat, ensuring we had a wide range of local cuisine to enjoy. We suffered a little due to the altitude and he was very attentive to our needs.
The excursions were paced to our needs, acknowledging the higher altitudes.
I went for Machu Picchu, and found a whole lot more that Peru has to offer!
The holiday is geared for 14 days, but that includes the travelling here - we could have done with an extra day in Cusco and Arequipa to really get the feel of the place. Apart from that, highly recommended.

Glories of China

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Excellent

Our Response

Thanks for your five star review!

Additional Night Beijing|Inspiring China

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Good
As Above

Wonders of China

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Excellent
I absolutely loved this tour! It really gave us an insight into both historical China and the China of today and made us re-evaluate any stereotypical or outdated notions we may have had. It was really well organised and informative and included everything on your wish list plus so much more. Every day was a highlight with lots of variety. It was pretty fast paced at times but well worth the opportunity to see and do what China has on offer. Our guide, Ryan, was excellent- a great advocate for his country. We had a full group for him to manage and his sense of humour, calm and organised approach, and his in-depth knowledge made our experience very special.

Gems of China

Wednesday 23 Sep 2026
Overview Rating:
Our Service: Excellent
Haven’t travelled yet , but book easy . I let you know after we have been

Our Response

And we look forward to receiving it!

We trust you will have a wonderful tour and thank you for booking with Wendy Wu Tours.

Many thanks

Jimmy, Wendy Wu Tours