ULTIMATE FLIGHT SALE - FLY FREE OR 50% OFF AIRFARES. ALL DATES ON SALE – LIMITED TIME ONLY! Book Now
The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Additional Night Bangkok City (VTH/VSB/VTL)|late check out Chiang Mai|Thailand Highlights

Thursday 12 Mar 2026
Overview Rating:
Our Tour: Excellent
Arriving a day before the tour commences is always a great idea. Those that arrived on day 1 generally arrived late in the afternoon or evening and generally jet lagged for the first several days of the tour. As our departure flight was not until 5pm, we opted for a late checkout so we could explore Chiang Mai in the morning and able to have a shower etc prior to departing the hotel. On previous WW tours those with late departures were not always successful in organising late checkouts directly with the hotel.

Overall. Thailand Highlights was a fantastic trip. Our guide, Aoi was simply the best tour leader, both informative and witty.

Future travellers on this tour need to be mindful that restaurants, cafes and bars generally only accept cash for drinks.

Ramada Plaza by Wyndham Bangkok Menam Riverside is ideally located with fantastic river views and deserves the additional day before the tour commences.

For the Hmong Hilltribe Lodge expect to back an overnight bag. The beds are like sleeping on boards but otherwise a very enjoyable stay.

I would highly recommend this tour.

Our Response

Dear John,
Thank you so much for your generous review, insights and recommendations. We’re delighted that your guide Aoi played such a key role in making the trip special. Your photos are fantastic. Would you mind if we shared a few on our website or Facebook page to inspire other travellers?
Once again, thank you for your kind words.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Classic Mekong

Wednesday 11 Mar 2026
Overview Rating:
Our Tour: Good
Cambodia leg very interesting, hotels and food good considering it is a poor country. Guide was excellent and shared personal experiences. Victoria Mekong Cruise was good, cabin was fine food was excellent, other than the bbq which was not as good as everything else. Trips off ship to rural communities was enlightening and timed well. Vietnam was good overall again hotels and restaurants good. Good choice of places to visit.

Mekong Explorer

Wednesday 11 Mar 2026
Overview Rating:
Our Tour: Excellent
Cabin, food and entertainment were very good. Everywhere was kept clean and tidy. The staff could not do enough for you. Definitely recommend.

Secrets of Saudi Arabia

Tuesday 10 Mar 2026
Overview Rating:
Our Tour: Good
My first day, Friday 6 February, was very disappointing. Nothing to see near the hotel, could have been better sited, and waiting for the guide to appear for the welcome dinner. Finally phoned phoned him and he said he was not coming until 9am the next day. At dinner we all felt rather abandoned. The guide insisted the welcome dinner was on Saturday, which was not what the itinerary said! This was a wasted day. There must have been à lack of communication between WW and the guide.
The guide had a huge ego and clearly enjoyed the sound of his own voice. and seemed to think we knew nothing of Islam - not the case and when I questioned something he said he said he would do some research and come back to me. He never did. One day was spent having 2 welcomes at Arab tents. While very nice, too much time was spent and we did not see the Elephant Rock that evening, until the next day. I appreciate that the next day was difficult because of Prince William’s visit to AlUla, but if we had left the hotel earlier the sightseeing would not have been such a rushed job and we might even have visited the site we missed.
Overall I enjoyed the holiday but some clarification was required which would have improved matters.

Colours of Costa Rica

Tuesday 10 Mar 2026
Overview Rating:
Our Tour: Good
Good tour, well organised, excellent tour leader. Only complaint, most meals were included, which meant a lot of time was spent in restaurants, which could have been better spent. Also timings were organised around getting to the restaurants.

Japan by Rail

Tuesday 10 Mar 2026
Overview Rating:
Our Tour: Excellent
Enjoyable 3 week holiday supported by a fantastic guide (Kumo)

Our Response

Dear Graeme,
We greatly appreciate your kind words and 5-star review! It’s fantastic to know that your guide made your journey so special.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Japan Uncovered

Monday 09 Mar 2026
Overview Rating:
Our Service: Excellent
Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.

Silk Road Explorer

Monday 09 Mar 2026
Overview Rating:
Our Service: Excellent
I spoke to Julia on the phone. She was very professional and helpful. She offered extra days at the start and end of my proposed trip, booked airline seats, and answered all my questions. The email confirming my booking arrived within minutes. This included links to the Wendy Wu portal plus a detailed itinerary. The whole process was very clear and straightforward. I have confidence in Wendy Wu's staff and the quality of my forthcoming holiday.

Colours of Costa Rica

Sunday 08 Mar 2026
Overview Rating:
Our Tour: Excellent
A very good holiday with an excellent guide, Jorge, who was extremely knowledgeable. We saw a great variety of animals and birds, most of which we wouldn't have seen without Jorge. He was always very helpful and enthusiastic.
We saw a lot of the country and the itinerary was well paced.

Additional night Negombo|Highlights of Sri Lanka

Sunday 08 Mar 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating. We are thrilled to know that you enjoyed our tour and hope to welcome you on another journey in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Delhi |Taj Temples & Tigers ( Golden Triangle )

Sunday 08 Mar 2026
Overview Rating:
Our Tour: Excellent
Excellent stay the night before our tour in Delhi. Lovely to relax after a long flight and get accustomed to the sights and sounds of Northern India. Comfortable stay good food ,wine and service.

Our Response

Dear Customer,
Thank you for your wonderful review and 5-star rating. We appreciate you taking the time to share with us your experience.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Colours of Costa Rica

Saturday 07 Mar 2026
Overview Rating:
Our Tour: Excellent
Beautiful country with diverse wildlife and climate
Well organised tour with excellent guided

A Mekong Experience

Friday 06 Mar 2026
Overview Rating:
Our Service: Excellent
Knowledgeable staff, very pleasant to deal with and provided good advice.

Christmas in China

Friday 06 Mar 2026
Overview Rating:
Our Tour: Excellent
The tour was jam packed of activities!
Jason was such an awesome guide who made our tour experience top notch. When issues arose he dealt with them promptly. The pandas were a personal highlight. Would definitely recommend. Good value for money!

Our Response

Hi there,

Thank you so much for your wonderful review, and for sharing your fantastic photos with us! It’s always such a pleasure to see our travellers’ experiences through their own lens.

We’re delighted to hear how much you enjoyed your Christmas in China tour. It sounds like it was a truly memorable trip, and we’re so pleased that Jason helped make the experience so great. Our guides really do play a huge part in bringing the destination to life, so we’ll be sure to pass your kind words on to him.

And of course, meeting the pandas is always a highlight, they’re hard not to fall in love with!🐼

Thank you again for travelling with us and for recommending the tour. We hope to welcome you on another adventure with Wendy Wu Tours in the future.

Warm regards,
The Wendy Wu Tours Team

India by Rail

Thursday 05 Mar 2026
Overview Rating:
Our Tour: Excellent
Fabulous trip, which takes you to all the main sites. Hemo, our guide, was knowledgeable and very friendly, making sure we didn't get lost in very busy places. It was good to have him with us throughout to deal with minor issues in hotels etc. As India is so large, you need to be ready for a lot of travel but the variety made it all an adventure.