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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Experience Japan

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Good
Absolutely well organised tour and experience of Japan.
Disappointed with the continual
Headcount and wasting time asking adulta of they needed the restroom repeatedly.
Snow monkeys was the main thing and we literally had 25 minutes then had too long in a miso and sake factory.
Some of the etiquetteof meals could have been explained beforehand.
Some of the days could have been given a time and returned back at agreed spot.
Tickets for the skytree only went to first spot not to top of tower which was disapointing.
Not enough free time and if i had known at the time of booking i would have added extra few days for tokyo.
Despite being treated like school.children it was an amazing experience into Japan. While i undestand there was lots to fit in it was very poor the lack of time at the snow monkeys.
Caathy pacific were ace sorting out my missed transfer flight and the buses coaches etc and taxi to the airport was faultless.
Our tour guide was knowledgable but i feel.couldnt converse about things not scripted on the tour.
Mount fuji was a wow even though there had been a landslide and other people made it especially the Aussies.

Majestic Yangtze

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Excellent
Hi 👋 there everyone it’s been amazing 🤩 I got married to a Chinese princess 👸🏻 on my birthday 🎂 in china on the trip ,
This is my first overseas experience and the people are so friendly the group got vip treatment all the way and our guide was the best and looked after everyone like royalty, love ❤️ ever moment highly recommended

Best of Borneo

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Excellent
Excellent tour with a fine guide.

Majestic Yangtze

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Excellent
We recently completed the Majestic Yangtze tour and can confidently say it was an exceptional experience from start to finish. The entire trip exceeded our expectations and was very well organised.

A special mention must go to George Pu, who truly went above and beyond. He delivered outstanding service to the whole group while also making each person feel individually valued and cared for. His attention to detail, warmth, and professionalism made a real difference. Despite the structured and sometimes demanding itinerary, everything ran smoothly and felt effortless thanks to him.

Sally in Xi’an was equally impressive, genuinely warm, attentive, and always ensuring everyone was having a great time. Her dedication did not go unnoticed.

We would also like to thank Grace in Shanghai, Cherry in Chengdu during the panda visit, and Jack in Beijing, who was extremely knowledgeable and clearly passionate about his work.

Overall, this was a memorable and very enjoyable trip. Having such a strong team of guides makes a real difference, and we would definitely consider travelling with this company again in the future.

Best of Japan

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Very informative and helpful advice. Will contact me again in due course to book the flights. Felt

Gems of China

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Excellent
Chose this tour as an introduction to China, with recommendation from another and wasn't disappointed. A full on 2 week tour of best sights in China. From beginning to end we were looked after to make sure we had a great experience. Our overall tour guide Ivan gave us insight into the country and made sure we were happy, local guides stepped in to show us the sights, coach drivers were great and there was no hanging around. Hotels were good with breakfast followed by authentic Chinese restaurant lunch and dinner, we didn't go hungry. From previous holiday experience I was sceptical of the optional events but they were great and glad I went. There were to many attractions to list here, have a look at the brochures for more detail.

Discover Japan

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Excellent
The best tour ever! Many cultural activities such as gold leaf with chopsticks, origami, washi paper making and a tea ceremony, make this tour even more interesting. Private coach to each destination makes for convenience and comfort during some 2 or 3 hours drive along the tour route and through the Japanese Alps. Public baths in each hotel is a welcome experience to soak those aching muscles in readiness for the next day of walking. Wearing kimonos, yukatas and slippers makes you feel you are in Japan.

Vietnam Panorama

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Good
All great, including tour guides. Only problem was a very poor boat on Halong Bay. We had water on the floor of our toilet - lots! General quality of boat was terrible.

Japan & the Scenic South

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Good
Well organised and informative tour with excellent tour guide Okasan outstanding. Hotels reasonable standard.
Evening set western style food menu at Hotels poor, particularly at Washington Hotel Tokio. However, non hotel restaurants for both lunch and evenings to experience Japanese style menu very good.

Japan by Rail

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Very friendly

Grand Tour of China

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Patient advisors, (especially Zoe, who had the patience of a Saint, answered numerous questions, giving us great advice and information about our pending trip.

Wonders of China

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Excellent
Wendy Wu Tours are superb.
The Wonders of China tour encompasses all major attractions and ‘must sees’ in China.
A plus is all meals are included, and entrance fees.
There are some optional excursions at very reasonable prices.
From arrival in Beijing to departure from Shanghai, we were looked after every step of the way, by our guide Sean, plus local guides.
I cannot speak highly enough of Sean. His patience was limitless!
Was the tour value for money? Absolutely - I am amazed Wendy Wu can offer such a quality experience, with top class hotels, all meals, many excursions, for the price.
It was the holiday of a lifetime.

Majestic Yangtze

Monday 20 Apr 2026
Overview Rating:
Our Tour: Good
The tour was exactly as described. It's full on but we were looked after by our Wendy Woo courier Goerge and nothing was too much trouble. We certainly had the opportunity to try the local cuisine. With a good variety of dishes. The use of local guides did ensure we could have more specific information on the places we visited

Best of Japan

Monday 20 Apr 2026
Overview Rating:
Our Tour: Excellent
What a great tour of Japan. Very interesting including many of the must see sights with a detailed explanation of the culture, and many samples of the extensive range of food.
Very well organised.

Discover Japan

Monday 20 Apr 2026
Overview Rating:
Our Tour: Excellent
Extremely well thought-out and organised tour. Just the right mix of activity, travel, sightseeing. Excellent hotels, good meals. Our guide was excellent too - helpful, knowledgeable, responsive to requests. Especially appreciate your ability to change flights at short notice because of war in the Middle East.