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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Jewels of Japan

Saturday 11 Jul 2026
Overview Rating:
Our Service: Excellent
I'm basing this review on the booking process. I found responses to queries, and I had quite a few, were dealt with promptly and clearly. There seemed to be no problem with asking a lot of questions. The person we dealt with was Joe and he was pleasant and polite. We're looking forward to the actual holiday in March next year.

In Pursuit of Pandas

Friday 10 Jul 2026
Overview Rating:
Our Tour: Excellent
It was a great tour. Seen every thing I went to see. Enjoyed the small group of 13. It was very busy. Days were long. Tour leader Penny was fabulous. Only down full were the dry hotels. Our group enjoyed first hotel with the bar, so we could sit and chat over a cold drink at the end of the day. With the other two hotels being dry, the group wasn’t given this opportunity to chat about the day, relax and unwind before bed. That was disappointing.

Discover Japan

Friday 10 Jul 2026
Overview Rating:
Our Service: Excellent
Good advice through online virtual meeting with Q&A afterwards.
Prices for what they provide seem reasonable.
Very informative and helpful

Pearls of the Philippines

Thursday 09 Jul 2026
Overview Rating:
Our Service: Excellent
We were treatedprofessionally and efficiently5

Gems of China

Thursday 09 Jul 2026
Overview Rating:
Our Service: Excellent
Jade was lovely. She was professional and made the whole booking process quick and easy

Japan Uncovered

Wednesday 08 Jul 2026
Overview Rating:
Our Service: Excellent
I spoke with Steve and he was most helpful. I was impressed with the ease of booking and his competence.

Majestic Yangtze

Tuesday 07 Jul 2026
Overview Rating:
Our Tour: Good
It is simply impossible to pick out the highlight of this trip as everything was so wonderful. The excursions and evening entertainments surpassed anything I could have imagined and will live with me for years to come. The tour guide pulled the group together as a family and ensured everyone enjoyed their trip.

Our Response

Everyone here at Wendy Wu Tours was delighted to read your review! It is wonderful to hear that the excursions and evening entertainment stayed with you long after the trip ended,

I was particularly touched by what you said about the tour guide. Bringing a group of strangers together and making them feel like a proper family is no small feat, so I know they will be absolutely over the moon to read your words. They really do care about every single person on the tour, and it sounds like they succeeded wonderfully.

Thank you for sharing this. It means a lot to everyone here.

Thanks, Jimmy, Wendy Wu Tours.

Treasures of Malaysia Borneo & Singapore

Tuesday 07 Jul 2026
Overview Rating:
Our Tour: Good

Our Response

Dear John,
Thank you for your 4-star rating of our tour. We are pleased that you overall enjoyed our tour. We would like to have an opportunity to learn more about your experience. Please email us to customerrelations@wendywutours.com.au.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Treasures of Taiwan

Tuesday 07 Jul 2026
Overview Rating:
Our Service: Excellent
So helpful in arranging my next tour.

Our Response

That's great to hear and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Monday 06 Jul 2026
Overview Rating:
Our Service: Excellent
Our needs were considered and met

Our Response

Dear Jeffrey,
Thank you for your 5-star review. I am sure our team will appreciate your feedback.
Looking forward to welcome you on the tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Classic Mekong

Sunday 05 Jul 2026
Overview Rating:
Our Service: Excellent
Concise and friendly but experienced advice and help when booking

Our Response

We're delighted to hear that! Do let us know if you have questions about any aspect of your booking or tour, we're always on hand to help. Many thanks, Jimmy, Wendy Wu Tours.

Additional Night Beijing|Additional Night Shanghai|Grand Tour of China

Sunday 05 Jul 2026
Overview Rating:
Our Tour: Excellent
Good to relax before you start tour

Our Response

Dear Customer,
Thank you very much for your 5-star review. We are pleased you enjoyed our tour and that a night before the tour was a good addition to relax after a long haul flight. We hope to welcome you on one of your tours in the near future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Japan Uncovered

Saturday 04 Jul 2026
Overview Rating:
Our Service: Good
Effecient and knowledgable.
Service the same as 10 years ago when went to China with Wendy Wu

Our Response

That's great to hear! Thanks so much for your review and please just give us a call if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Wonders of Indonesia

Friday 03 Jul 2026
Overview Rating:
Our Service: Excellent
Very professional and speedy service and very friendly staff

Our Response

Lovely to hear! Thanks so much for your feedback, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

China & Tibet Discovery

Friday 03 Jul 2026
Overview Rating:
Our Tour: Excellent
Wendy Wu Tours were terrific. The itinerary was well thought through, the local guides excellent, and the accommodation, meals, and transport arrangements were all excellent. We felt we were well looked after throughout. Highly recommended!

Our Response

Thanks so much for your comments. We love this tour and you really do get to see the real China & Tibet. So pleased you had a wonderful holiday and we hope to be of service to you again. Thanks, Jimmy, Wendy Wu Tours.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards