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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Grand Mekong Odyssey (Upper Deck)

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
Very good, as staff responded quickly to the queries we had.

Additional Night Fukuoka|Japan by Rail

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Good
Prompt and efficient service. All details provided and confidence in the future booking.

Vietnam & the Reunification Express

Tuesday 20 Jan 2026
Overview Rating:
Our Service: Excellent
They provide a comprehensive itinerary with some great additional, cost effective, alternatives such as extending your stay in Vietnam. I’ll report back after the trip about just how good the overall experience was

Angkor to the Bay

Tuesday 20 Jan 2026
Overview Rating:
Our Service: Excellent
Prompt, polite and none patronising

Dreams of Egypt

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent service. All my questions were answered and booking was a simple process. I was kept informed throughout and confirmation details received promptly.

Gems of China , Japan Uncovered

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Booking a holiday that met our needs and fitted with our timetable was far easier than we expected

Wonders of China

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Looked at other providers to holidays in China, Wendy Woo was excellent value and had the tour I wanted. Easy to book online.

Philippines Discovery

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
I have traveled with Wendy Wu several times and their staff have always been very helpful, accommodating, efficient and cheerful
I keep going back to them because their tours are well planned, and the itinerary is just what I am after - their tour managers and local tour guides have not been bettered by other companies

Christmas on the Mekong

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Very quick and all information provided in a clear and detailed manner.
Pricing and options all explained and very happy with the service.

Our Response

Thank you for your feedback.

We are delighted to hear that the service was quick, clear, and detailed, with all pricing and options explained to your satisfaction. We trust your upcoming trip with Wendy Wu Tours will be just as smooth and enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Additional Night Kochi (Cochin)|Southern India & Sri Lanka

Monday 19 Jan 2026
Overview Rating:
Our Service: Good
I have spoken to two customer service representatives and on both occasions I received excellent customer service. Both representatives were very professional in their approach and responsive to my requests for further information. I have since booked a holiday for November 2026.

In Pursuit of Pandas

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Very helpful during phone calls. Responded quickly with information after calls.

Japan Uncovered

Monday 19 Jan 2026
Overview Rating:
Our Service: Good
The Reservations Specialist responded promptly to my enquiries and assisted me with the Tour Booking process.

China Uncovered

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
You’re consultant Cheryl johnson seems knowledgeable and was able to answer all of our questions if the ray of the trip goes as well as the booking process we will be very happy

Our Response

Thank you for your lovely feedback.

Cheryl will be delighted to know she made such a positive impression. We are sure the tour itself will live up to your expectations and is just as enjoyable as the experience of booking it.

Kind regards,
Jimmy
Wendy Wu Tours

Classic Mekong

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
The booking process was clear and easy. The agent was very helpful and explained everything clearly.
I’m impressed with the level of service.

Our Response

Thank you for your kind review.

We are really pleased to hear that you found the booking process clear and straightforward, and that our agent was helpful in explaining everything along the way. It is great to know the level of service has made a positive impression, and we hope your upcoming trip is just as enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Glories of China

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
The booking process was very easy. They called us back and did it over the phone. Cheryl was most efficient and pleasant. Gives us great confidence for our trip.

Our Response

Thank you for taking the time to share your feedback.

We are delighted to hear that you found the booking process very easy and that the call-back service worked well for you. Cheryl will be especially pleased to know that her efficiency and friendly manner gave you such confidence in your upcoming trip. We look forward to helping make it a fantastic experience from start to finish.

Kind regards,
Jimmy
Wendy Wu Tours

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards