Reviews

Quick, efficient and very pleasant and helpful

Excellent customer service from Anna. Helped to tailor the trip to our requirements. Looking forward to Peru in May.

Although I really enjoyed my time- I did feel for me personally that this tour was really rushed and that you didn’t really get to experience China, it felt pretty westernised.
It felt pretty rushed and I feel I spent more time travelling then soaking up the local culture, I wish we had more time in Beijing, could have seen Xian at night all lit up. Also Yu gardens at night is also meant to be really pretty, I also felt the Yangtze River cruise was a bit long winded and felt that that could have been done in 2 days and could have spent an extra day in Chongqing. I also understand for practical/comfort reasons some out of way hotels were chosen, but I honestly felt we should have stayed in hotels more central, especially in Beijing and Shanghai. All the tour guides however were really amazing and helpful. However I do know for next time I think I will do a private tour, as I have lots of places I want to see that were not on this tour.
I do also feel that. The food was genuinely good, however I did sort of feel as the tour went on it became a bit repetitive, and honestly felt it could have been a bit more diverse (i.e regionally) experiencing hot pot would have also been a nice touch.
Overall I was satisfied with my experience but I do know that if I was to do this tour again I would make some changes- I would also rightly encourage your staff when people are enquiring about your tours to maybe ask what type of experience are they after.

Listened to what I wanted. Patiently worked through the options and found a great solution

Excellent service yesterday. Very helpful representative. Very clear booking documents and details. Hassle free

They listened to our request and delivered on it perfectly.

Informative, polite, complete. As with previous tours with Wendy Wu, all our questions answered with full clarity. We knew exactly what we were booking.

We had a lovely time at the Wendy Wu Road Show. The meet and greet with a welcome drink was a lovely start to the event, and the slideshow and host were both very informative and interesting.
Cheryl was extremely professional, friendly and helpful when taking our booking, making the whole process very easy.
A very enjoyable and informative event — thank you to everyone involved!

We mat Anna who was very helpful and managed to sort out a trip to China including Tibet, including dates and flights times that suited us. As a Company they have an amazing number of different packages to China throughout the year.

Pleasant efficient and knowledgeable

This will be my first trip with Wendy Wu Tours. I was very impressed with the recent presentation at the Clayton Hotel in Dublin. My telephone enquiry and tour booking was very smooth and handled professionally & courteously.

After attending a presentation we were convinced we wanted to book, had a chat with a member of staff. couple of days later after checking if we had a dog sitter we booked.

I received a top class service from the person booking my travel excursion. She was very helpful, very knowledgeable and attentive to all my needs. By her actions, she installed confidence in me knowing I’d booked with the correct company.