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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Friday 05 Jun 2026
Overview Rating:
Our Service: Excellent
Looked after from time of meeting up. All sightseeing, meals and hotels included. When we were at an airport over a mealtime we were given money to pay for a meal. Excellent guides and memorable experiences.
Last hotel room disappointing as very bijou with no room for an open suitcase. I slept with my case on the bed with me!!

Glories of China

Friday 05 Jun 2026
Overview Rating:
Our Tour: Excellent
Extremely well managed and excellent value for money considering the vast range of activities included. Local guides exceptionally good, caring and knowledgeable. Hotels were of a very good standard and the food was decent. All aspects of the trip were well communicated. I would hesitate to recommend Wendy Wu’s Glories of China.

Ultimate Uzbekistan

Friday 05 Jun 2026
Overview Rating:
Our Tour: Good
Excellent tour from Tashkent and its soviet influence through Khiva, Bukara and to Samarkand .
Interesting history of Central Asia and great preserved monuments along the Silk Road
Great guide who explained influence and importance of Central Asia often neglected by the West
Great market in Samarkand and great prices , happy haggling and friendly helpful locals.
Comfortable and clean hotels and very enjoyable food
A great 12 days with good sized tour 19 people
Transport great especially bullet train
Thoroughly recommend

Japan Uncovered

Thursday 04 Jun 2026
Overview Rating:
Our Service: Excellent
Very professional advisor who was able to offer advice and was able to answer all my questions, a follow up email confirmed our discussion, so we were able to make an informed choice thank you.

China Delights

Thursday 04 Jun 2026
Overview Rating:
Our Tour: Excellent
We had a great holiday which more than lived up to our expectations. All the guides were excellent and very knowledgeable. In particularly our national guide Linda who fully supported the whole group.

Magnificent China

Thursday 04 Jun 2026
Overview Rating:
Our Tour: Excellent
It has been a fantastic tour! Our group of just 12 solo travellers had a ball! We have seen so many wonderful places that I am struggling to select which was the best one. Probably the Three Gorges on the Yangtze 4 day cruise.
The tour has been run extremely well and our lovely tour leader Lila Wang has been amazing. Nothing phases Lila!
This is my first trip through Wendy Wu and I highly recommend them.

Our Response

Dear Max,
Thank you so much for your wonderful feedback. We’re delighted to hear you had such a fantastic time exploring China.
We also truly appreciate you sharing your lovely photos with us. With your permission, we would love to use them in our marketing materials—either with credit to you or anonymously, depending on your preference. Please let us know what you would prefer.
Thank you again for your kind recommendation, and we hope to welcome you on another adventure soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gardens by the Bay (3N/4D)|Mekong Explorer (Main Deck)|Sapa Short Stay (3N/4D)

Thursday 04 Jun 2026
Overview Rating:
Our Service: Good
Phone options were not clear and my choice was rejected twice so called again and chose another option and was answered straight away.

Our Response

Dear Customer,
Thank you for sharing with us your experience. I am sorry to hear that your initial interaction with our phone system was not clear. We would appreciate if you could clarify what options were rejected so we can look into the issue and correct it.
We hope that further the booking process will be smooth and easy. Please do not hesitate to contact us if you have any questions. customerrelations@wendywutours.com.au
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gems of China

Wednesday 03 Jun 2026
Overview Rating:
Our Tour: Excellent
Easy to book and amend (as unfortunately we had to). Trip details very accurate and helpful to have the walking guide.
The tour was exceptionally well run. Local guides were all knowledgeable & engaging. Our tour guid "Amanda" was fantastic, so patient and knowledgeable.

Nice hotels - breakfast was buffet in all hotels; chines restaurant banquet every lunch & dinner.

The sights were well picked, Tiananmen Square, Forbidden City, The Great Wall, Terracotta warriors, and Pandas before a relaxing recharge of the batteries on a Yankzee River cruise.

The Avatar mountains were very very wet - not much views but we did it all the same.
Some stops eg jade & silk factories & brewery were hard sales.
Shows were optional & some included.
This tour is full on, but fantastic and well planned.

Glories of China

Wednesday 03 Jun 2026
Overview Rating:
Our Tour: Excellent
This has been the most amazing trip we have ever been on. The trip is organised so well, and our tour guide Bruce was fantastic. He was with us for the whole two weeks and made it most enjoyable with his good sense of humour. It takes the stress out of a holiday when you don't have to worry about timings or getting around, we were free to enjoy the wonderful sights of China. We covered so much in the two weeks, and I loved the little experiences thrown in, such as tea tasting, the evening shows and the odd surprise entertainment at meal times. We would have never of experienced so much if we had arranged the trip independently. The food was excellent, and there was more than enough of it! We had plenty of opportunities to have free time to wonder, which was nice. We've never been on a group tour before, and we were lucky enough to be with a lovely bunch of people, which also made the trip special. Hotels were wonderful, so nice to come back to a modern, clean, fully equipped hotel at the end of a busy day of sightseeing. Wendy Wu was so helpful from booking and all the way through, absolute five-star service from them, highly recommend and will definitely use them again. Thank you Wendy Wu.

Majestic Yangtze

Wednesday 03 Jun 2026
Overview Rating:
Our Service: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating of our service.
Looking forward to welcome you on our tour soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Beijing|Gems of China

Wednesday 03 Jun 2026
Overview Rating:
Our Tour: Excellent
Wonderful tour: all we hoped for and more. All arrangements went like clockwork, hotels were excellent; food wonderful and more than ample. Pre-tour support was also excellent, including the comprehensive FAQ notes. Our tour guide Michael Jia was amazing and kept us going with his extensive knowledge, enthusiasm, good humour, warmth and cool head. Disappointed we had to limit him to five stars! Local guides were also wonderful and shared their deep knowledge and love of their communities readily. There was a lot of walking both horizontal and vertical and people who have mobility issues would need to think carefully before taking it on. Schedule was demanding and not for those seeking a leisurely, restful tour.

Our Response

Dear Customer,
Thank you very much for your wonderful feedback. We’re delighted to hear the tour exceeded expectations and that everything ran smoothly from start to finish.
We appreciate your recommendations and hope to welcome you again on one of our tours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

China Delights

Tuesday 02 Jun 2026
Overview Rating:
Our Tour: Good
The holiday was well organised and our tour guild was very informative with good English and would always go that extra mile to help you. For myself it was too full on, we had very little free time in must of the places we stayed at apart from Shangai.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Had various questions regarding a 21-day Silk Road trip for May 2027.
Natasha answered all questions professionally and in part based on her own personal knowledge.
She advised that she would need to refer to the local, guide on one question (the state of some of the roads) which could take 24-hours before responding. A detailed response followed well within that timeframe.

Rajasthan Panorama

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Booking was quick and very easy. Not completed a tour yet but if booking is anything to go by I cannot see any problems.

Japan Uncovered

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
we went to China with them and nothing was too much trouble . highly recommend.