Reviews

Easy to secure a tour with small deposit.

I have just completed a 15 day "Bespoke India" tour with WWT. It was a specific Mughal Empire tailor-made tour (thru their Sydney based staff, Bianca notably) with forts, palaces and temples the focus; but with culture and food interspersed. I referred to my tour as Hindustan (the old name of northern India). Both WWT (Sydney) and their in-country team were exceptional (locally were faultless, methodical and flexible) and across all of the major cities visited (Delhi, Agra, Lucknow, Jaipur and Jodhpur).
I had a driver/car and he was perfect (careful n' within speed limits) and with notations of my specific wants (like some stops off freeways for a photo-shoot".) All guides in each city were knowledgeable (with good English, some with French/Spanish too) of both the location and overall history in general (Mughal especially fir me). They knew where to buy specific items (marble inlay, carpet, scarves) and the souvenirs
I offer my highest recommend for both WWT and their Indian partners.

Great service. All my questions answered.

The lady was very good answered all questions and gave a great service

Highlights of India covered many sights I had been looking forward to seeing. Our guide was informative and approachable.

Wonderful holiday, packed with daily adventures. A very informative guide accompanying us, with excellent choices for local historical sites local food and products made in the areas we visited. The hotels were excellent and the transfer by bus train and plane good too. I bought some locally produced items including a suit made from linen and locally made cushion covers, place mats coasters and bamboo products. My only negative opinion of the holiday is the constants push for us to buy products and I didn’t enjoy the canal boat trip on the island in the mekonge delta it was way too crowded with boats and too much of a hard sell to buy things.

Good information given.
Booking holiday quite simple.

A remarkable - but exhausting- trip that I’m glad I took, but go in ‘eyes-open’.

Above everything else, I’m incredibly glad I did this tour. The itinerary took me to genuinely dream destinations, and visiting them independently with anything approaching the same convenience would have been extremely difficult. If these places are on your wish list, go. A tour like this is a very good way of making it happen.

There are, however, some important caveats. The pace is relentless. As a relatively young, healthy and experienced traveller, I was surprised by just how exhausting I found it, at times bordering on an endurance challenge. Wendy Wu needs to be much more candid in its literature about the physical demands. Travellers can cope with a challenging itinerary much better if they are properly prepared for it.

The overall value was reasonable, with good hotels and food, but the guiding was inconsistent. Our national guide’s English was sufficient, while some local guides were difficult or, occasionally, almost impossible to understand. Considering how important guides are to both understanding the destinations and keeping a complicated itinerary running smoothly, this really needs improvement.

I’d also like to see stronger contingency planning. Crowds, weather and ticketing problems cannot always be avoided, but they can often be anticipated. When something does go wrong, there should be a clear alternative rather than the impression that the problem is being dealt with for the first time.

One area deserving unqualified praise is Wendy Wu’s UK team. They helped me arrange the trip at the last minute, and the booking, documentation and pre-departure process were all straightforward and professionally handled.

Would I travel with Wendy Wu again? Yes. I would simply arrive better prepared for the fact that the physical demands may be greater than advertised and that the experience on the ground can sometimes lack polish. It’s a remarkable itinerary with some rough edges, but for a patient, robust traveller, the rewards are considerable.

We had the most amazing 3 weeks exploring China. We were lucky enough to be part of ‘George’s family’ and had a great group who were enthusiastic and punctual.
It’s a full-on trip with long days and quite a lot of walking/stairs so a reasonable level of fitness makes it easier to manage. Some places were very crowded but you just have to go with the flow and accept it as part of the experience.
Hotels were all fine - all air conditioned and had bottled water, toiletries (inc conditioner in most) and hairdryers in all rooms.
Food was generally good - lunch and dinner were ‘lazy Susan’ style with a good variety of dishes.
We opted for the upgraded amenity package on the cruise which gave access to a dining area with a menu and it was nice to choose a meal and be served for dinner. The drinks package was good and there was also access to a lounge with drinks and snacks.
There wasn’t the opportunity to shower/change before dinner most nights but this wasn’t really a problem - a lot depended on the traffic.
We did all the additional trips offered - would recommend them all apart from the Beijing opera (but that’s personal opinion). The night show in Yangzhou is not to be missed just for the setting alone.
Toilets - these definitely ranged from 5* to no stars!! Western style were available in most places but there was often a queue. Carrying tissues was essential and also hand sanitizer.
The trains were great - allocated seats with plenty of legroom. You had to go through airport style scanners and they randomly picked out issues. Eg. My husbands shaving gel was confiscated on the 3rd train but not the first 2 journeys. There were western toilets on the trains which were clean. It’s worth noting you have to take your suitcase on escalators to get to/from the platforms as well as carry them onto the train.
Overall it was a truly fantastic holiday with a great range of experiences and we’re glad we chose Wendy Wu.

The lady who took our booking was helpful and answered our questions. She was professional and polite

Very professional, reliable ? Easy to use booking service . Great staff .
Good prices . All meals covered in alien non English speaking nations .
Good hotels without cutting corners .
Well done .
Just about to do my 2 nd tour with them
I am a fussy vegetarian, in Vietnam and Cambodia they looked after me very well.

We enjoyed our trip. It was well organised and well led. The itinerary was very full, and needed a fair amount of fitness - a lot of walking and climbing of steps was required. Overall, the standard of transport, hotels and food was excellent.

Excellent organisation and national guide was extremely good.

Our first trip with Wendy Wu that did not disappoint. Great value for money with excellent quality guides, accommodation and transport. Travelling to Tibet by rail enabled us to cope much better with the difference in altitude. Tibet itself was a complete revelation with awe-inspiring scenery, delightful people and fascinating culture. Our overnight stay in Everest Base Camp was a once in a lifetime experience. We will never forget it. Special mention needs to go to Bruce, the national guide, and George, the Tibetan guide. Nothing was too much trouble and they worked hard to ensure everyone was well looked after. Gentlemen, we salute you.