Reviews

Mongolia blew my mind. From the Gobi desert to the steppes. The steppes reminded me of Switzerland, but on steroids. It was lovely to see so many animals roaming freely. It was everything I wanted in my adventure in Mongolia . Staying in the yurts, 14 of them was an experience. Like everything some were better than others. The opening ceremony of the Naadam festival was as good as anything I’ve seen at the Olympics.

The trip as a whole was above our expectations. The changing scenery was fantastic. The drives outside of Ulaanbaatar were rough but as described in the itinerary and the scenery made up for the conditions. The gers and food on the whole were much better than I was expecting. The guide was ok but at times did not give accurate instructions for the next day and slower members of the group were often left behind on walks. We were given 2 packed lunches that I considered inappropriate as both the main meals contained warm meat and rice or veg that may have been hot in the morning but by lunch time just warm. They had just been kept in bags in the bus and not cooled at all. I considered this a health hazard. The breakfast provided on the final day in comparison was very good. It was difficult as we could not use the return flight to Ulaanbaatar from the lake due to flight delays I think but this resulted in a two day drive back to the capital and reduced our time there and made the days before the festival very tiring. The opening ceremony was fantastic and very colourful. The wrestling archery and knuckle bone contests interesting. The final day for the horse racing was a long very slow drive due to the amount of traffic and resulted in us having to walk a long way to the start of the race. The race was delayed and all you saw was a few riders setting off then about an hour after the riders crossing the finish line. It was a long time for not much entertainment.

Brilliant holiday in a very diverse, amazing country. Exceeded my expectations as I didn’t realise how vast and different areas of the country were. A very proud nation of people who have kept to their traditions and roots which is sadly lacking in some places around the world. I would describe this break as an adventure rather than a holiday and would definitely recommend for the adventurers out there, the take it as you find it type of traveller 👍. Some of the scenery is breath taking

Very efficient, knowledgeable staff. I liked the online portal.

Excellent. After booking I discovered I had chosen the wrong date of the two we were considering. I quick call to the booking team and it was all changed. They were so helpful

We attended a Wendy Wu Tours presentation event which was extremely informative. We had lots of questions and the team were able to answer everything. We didn’t feel at all pressured to book anything on the day but we had done some prior research, all of our questions were answered satisfactorily and they were able to accommodate our additional requirements regarding outbound and return stopover arrangements. We therefore felt happy to make a booking and pay our deposit. Since the event we’ve had some follow up questions which were dealt with promptly and efficiently over the phone. We are now very excited and looking forward to our trip with confidence that we have made a good choice.

Always helpful and friendly. Took notes of my requirements re flights when they are released

Booking easy but mistakes in subsequent documentation. Booked a trip to South Korea for 5 April 2027 from Manchester but ATOL certificate says from LHR. The main error was at this stage that it said balance due by August 2026. I thought that a bit early but then I noticed on the confirmation that it said travelling in November 2026.

Clarity and exciting.

Booking was very straightforward every thing was explained.

I had a few questions and my call was taken by a really cheerful, friendly person who was able to answer my queries. I made my decision later in the day and phoned to make my booking and spoke to the same person. The booking was made and confirmed by email straight aways. I have full confidence that I have made the right choice as everything is covered. They even sort out the visa.
I just have to wait for the holiday which is many months away.

Yet to go on our trip

From beginning to end the tour was fantastic as was the pre- tour doucmentation, service etc, The tour guide (George Pu) was exceptional in ensuring everything ran smoothly eg getting on and off, trains, boats and planes with all our luggage, booked seats and picnic lunches (which were all delicious and of a verey high standard) I would describe the tour as and experiince or rather a range of interesting and diverse experiences. George read the group well and adapted the plans etc appropriately to the circumstances. We were offered the best opportunity to see the old and new China. The hotels were of a very good standard and the meals were all superb - all on tables of 8 (there were 16 of us), all Chinese, giving us an opportunity to experince a range of local cuisines. An added plus was a very nice group of fellow travellers. Hence it was great fual

I thouroughly reccommend this tour and if George is your guide you will have a fantastic time.

I have already booked another Wendy Wu tour for next year.