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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Treasures of Malaysia, Borneo & Singapore

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
Very personal. Staff are keen to help and make their trips memorable from the first conversation until the return after the trip.

Wonders of China

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
Matt was helpful and knowledgable. Our first impressions are very positive.

Jewels of Japan - HN

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
Very helpful booking a holiday to Japan.

Gems of China

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
First experience with them at one of their Roadshows and thought they seem an excellent company…
Had not heard of them before but the presentation was very informative and made us change our mind on a trip we had already seen to book with a different company but after seeing what a great company and how much they put into their tours and the way they look after you with local tour guides etc it was a no brainer we completely changed our minds and booked our trip to China with them and so pleased we have and Julia and the team were very helpful and friendly so glad we found Wendy Wu

Moroccan Odyssey

Friday 08 Aug 2025
Overview Rating:
Our Service: Excellent
Excellent knowledgeable staff who welcomed me, had all the brochures I needed and were able to give advice, help with the booking, discounts and flights to suit us.

Wonders of China

Friday 08 Aug 2025
Overview Rating:
Our Service: Excellent
Very helpful operator who managed to answer all my questions/queries. I received confirmation of my booking before the end of the day. Thank you

India by Land, Southeast Asia by Sea - Balcony Cabin - Cruise & Tour

Thursday 07 Aug 2025
Overview Rating:
Our Service: Excellent
Friendly and knowledgeable. Listened to my concerns and explained any issues clearly.

Kerala & the Southern Highlights

Thursday 07 Aug 2025
Overview Rating:
Our Service: Excellent

Experience Japan - HN

Thursday 07 Aug 2025
Overview Rating:
Our Service: Excellent
Booked few tours with Wendy wu. Perfect service. The advisors talk through everything you need. Very patient and friendly. Very reasonable priced tours giving you everything you need. From visa to flights to the tour itself with guides .amazing locations. Hotels every stay. Meals all included. Just simply pack your case get on that flight and off you go to amazing places in Asia. Any problems advisors on hand every step of the way. These amazing tours will want you going back for more.

Our Response

Thanks Tracy for your lovely review, you've really made our day. Do let us know if you have any questions regarding your tour. We're always happy to help! Thanks, Jimmy, Wendy Wu Tours.

Essence of South Korea & Japan

Thursday 07 Aug 2025
Overview Rating:
Our Service: Excellent
Very professional and helpful

Majestic Yangtze

Wednesday 06 Aug 2025
Overview Rating:
Our Tour: Excellent
Everything about the tour was excellent, the tour guide Amanda was better than excellent, everything was well organised and punctual. All in all everything was first class - except the flights.

We flew from the UK with Air China, the way they operate international flights is to load the passengers onto the plane and when the cabin doors are closed they then start loading the luggage and cargo, the result is that the first two hours in the plane is on the ground with only a sip of water being served (no alchohol on Air China flights).

In our case the outward flight to Beijing was late arriving so the baggage was not transfered to the connecting flight and was missing when we arrived in Shanghai, no clothes or toiletries . The return was exactly the same, two hours late arriving at LHR. We wondered why the flights were full of Chines students and no westerners! Air China - never again.

Wendy Wu - drop Air China, they are not doing you any favours and are not to your standard.

Our Response

Thank you very much for taking the time to share your feedback.

We're absolutely delighted to hear that you had such a positive experience on your tour and that Amanda, your guide, exceeded expectations. We take great pride in the high standard of service our guides deliver, and it's wonderful to know everything was so well organised and ran smoothly throughout.

We are, however, very sorry to hear about your experience with Air China. While we unfortunately don’t have control over the airline’s operations, we fully appreciate how delays and baggage issues can significantly impact your travel experience. Please be assured that we take such feedback seriously and regularly review our airline partnerships to ensure they reflect the standard our customers expect from a Wendy Wu Tours holiday.

Thank you once again for your comments, both the positive and the constructive. We're thrilled you enjoyed your time on tour, and we do hope we’ll have the pleasure of welcoming you on another adventure in the future.

Jimmy, Wendy Wu Tours.

Vietnam Panorama

Tuesday 05 Aug 2025
Overview Rating:
Our Service: Excellent
Recently attended Wendy Wu presentation in Nottingham
The information was very useful and inspired us to make a booking!

Our Response

That's great to hear! Do let us know if you have any questions regarding your tour; we're always happy to help.
Jimmy, Wendy Wu Tours.

Inspiring India

Saturday 02 Aug 2025
Overview Rating:
Our Service: Excellent
Very helpful giving me all the details I needed including flight details which is unusual on booking

Our Response

Thanks so much for your review, it is really appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Classic Mekong (Main Deck)

Saturday 02 Aug 2025
Overview Rating:
Our Service: Excellent
Prompt response to my queries, preempting information helpful in deciding about booking a tour before I had to ask for it.
Prompt reply to a request for a telephone conversation.

Our Response

That's great to hear. Please do not hesitate to contact us if you have any questions regarding your tour.
Kind regards,
Jimmy, Wendy Wu Tours.

Taj, Temples & Tigers ( Golden Triangle )

Friday 01 Aug 2025
Overview Rating:
Our Service: Excellent
Never booked with Wendy Wu before. The operatives were really helpful and it was an easy process. I mainly dealt with Julia who was great.

Our Response

Thanks so much for your review, Julia will be delighted to receive your feedback. Please do not hesitate to contact us if you have any questions regarding your tour.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards