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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Beyond the Brahmaputra

Friday 03 Apr 2026
Overview Rating:
Our Service: Excellent
Informative. Helpful

Highlights of Sri Lanka

Friday 03 Apr 2026
Overview Rating:
Our Tour: Excellent
One of the best holidays we have been on. Fantastic guide, amazing sightseeing, good hotels, fantastic food, and good group size. Totally great experience from start to finish.

Vietnam Panorama

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Good
Fabulous holiday but group size was much too big
Lap was a brilliant guide as very knowledgeable but would prefer him not to sell us extras as this meant we missed shopping in the best market on the trip
That was quite upsetting

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service great customer service and good pricing.
documentation is fantastic.

Japan Uncovered

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Good
Great tour. Full on! Great group as well. It certainly uncovered Japan. Some hotels a bit tired and some food not brilliant. A few tweaks and it could be excellent!

Best of Japan

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
I’ve had a very smooth booking experience with Wendy Wu UK. The representative was very timely and thorough in responding to my questions; very important to me as I’m located in Canada.
I did find a purported Wendy Wu website with Canadian contact information; however, no one ever responded to my phone calls and messages.

Rajasthan Panorama

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Excellent
A wide range of different experiences. Well organised and first class accommodation.

Our Response

That's lovely to hear and thanks so much for your review. Jimmy, Wendy Wu Tours.

Grand Tour of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent

Japan Uncovered

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Very efficient, professional and an excellent website with lots of options and we found our perfect tour - looking forward to October 2027 now. Thank you

Our Response

Thanks so much, you've just made my day (and the whole team's too!). So glad you found the website easy to use and that we could help you track down your perfect tour. October 2027 feels like a little lifetime away, but it'll be here before you know it, and it's going to be fabulous! If you need anything between now and then please just let us know. Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Great service , very organised

Our Response

So glad everything went smoothly for you and thanks a million for the lovely feedback. Jimmy, Wendy Wu Tours.

Taj, Temples & Tigers ( Golden Triangle )

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Excellent

Japan Uncovered

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Very smooth positive booking process

Our Response

That's great to hear. Do let us know if you have any questions regarding your tour. Thanks, Jimmy Wendy Wu Tours

A China Experience

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Excellent
Fantastic holiday, everything as we expected. Great guide, Summer, travelled with us throughout, plus local guides in Shanghai and Beijing. Great organisational skills, tweaking the itinerary so that we missed the busiest times in Tiananmen Sq and at the Great Wall.
Food was excellent - too much of it!
Hotels also excellent.

Our Response

That's great to hear and I'm sure Summer will be delighted to hear of your review. She's one of our top guides and we're very lucky to have her. Thanks for your lovely review, Jimmy, Wendy Wu Tours.

Bespoke Vietnam_Cambodia|Victoria Mekong Cruise

Wednesday 01 Apr 2026
Overview Rating:
Our Tour: Excellent
From landing in Siem Reap to cruising the Mekong to exploring Saigon and Hanoi to cruising Halon Bay this was an extremely well organised private tour. Nothing was left to chance. The guides and drivers were knowledgeable, personable and professional. Accommodation was first rate everywhere. We have no complaints.

Our Response

Dear John,
Thank you so much for your glowing 5-star review! We’re delighted to hear that your journey was so well organized and that your guides and drivers added so much to the experience. We hope to welcome you on another adventure soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Angkor to the Bay

Tuesday 31 Mar 2026
Overview Rating:
Our Tour: Good
Excellent trip, fast paced, lots of time spent travelling between locations.
Would have been nice to have a couple of free days included so you could visit places not included on the itinerary.
Wendy Wu need to be more specific about their ability criteria as we ran out of time due to individuals mobility issues who believed they could cope with the given rating.

Our Response

Thanks so much for your honest feedback and we are really glad you still called it an excellent trip overall! Thank you for raising the ability criteria point too. That's really helpful, and we're always looking to make our descriptions clearer so everyone can pick the right tour for them. Hope to be of service to you again, Jimmy, Wendy Wu Tours.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards