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Reviews

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Treasures of Taiwan

Friday 02 Oct 2026
Overview Rating:
Our Tour: Good
Wonderful scenery. Food mixed bag, some excellent others too native.

Magnificent China

Friday 02 Oct 2026
Overview Rating:
Our Tour: Excellent
George Pu was our guide. George was most delightful and knowledgeable. George explained how his country worked and its beliefs.
The tour was interesting, however a little more time was required at certain sites, especially "free" time for exploration.

China by Land, Japan by Sea

Friday 02 Oct 2026
Overview Rating:
Our Tour: Good
The China by land part was excellent in every way, the guide Michael was exceptional, attention to details such as itinerary, lunches and group dynamics were beyond compare. We had such a marvellous trip in China that words can hardly do it justice.
The Royal Caribbean Cruise was great except for the places we stopped at didn’t do Japan any justice. The trips were overpriced and very underwhelming to be completely honest. This was very disappointing. We know this is on the cruise company and not Wendy Wu but feel they should get this feedback.
On balance the trip as a whole was still good but it is sad that the Japan element means we can’t rate it as outstanding, the China element of the trip was truly outstanding.

A Week in Japan

Friday 02 Oct 2026
Overview Rating:
Our Tour: Excellent
Wonderful trip, we stayed in lovely hotels and ate in fabulous venues. Wendy Wu really think of every detail. Highly recommended

Japan Uncovered

Friday 02 Oct 2026
Overview Rating:
Our Tour: Excellent
Take our guide was excellent.
great tour getting a good insight into Japan.

Majestic Yangtze

Friday 02 Oct 2026
Overview Rating:
Our Tour: Excellent
We were on the Majestic Yangtze tour with Wendy Wu Tours for 14 days in mid-September 2026 and what a trip it was!

All the way from Shanghai to Beijing and so much in-between from a night cruise in Shanghai to such "wonders of the world" as the Terracotta Warriors and Great Wall of China, the cities of Chengdu and Xian as we flew through China's vast countryside on bullet trains and sat in awe of how much and how fast this vast country has changed in the last thirty years. Cities of twenty million or more, sky high apartment buildings adorning every city skyline and hotels as classy as any western ones with the latest technology from robot room service to AI loos with handsets to warm them up or flush everything away. All top class- apart from one or two issues flights with Turkish Airlines and stopovers in Instanbul.



The real highlights however weren't the vast distances we travelled but the people we travelled them with-our multinational group from the UK, Australia and USA-and the entertainment we enjoyed on our gorgeous four night cruise on the Yangtze River sailing through the Three Gorges Dam with the staff providing the evening entertainment and even the Captain joining in, the tours of silk and jade factories, the Forbidden City & the gorgeous Sacred Garden by day and Xian's medieval City Walls lit up by night as well as delicious Chinese food every day served on our "Lazy Susan for all to share. We got a full-on taste of China, its rich medieval heritage and its people today not as we might portray them from western media but as a people as welcoming and friendly as anywhere else and apart from Tinnaman Square free to say-often in English and always very respectfully- what life is like in China today.



It was everything we hoped for -and more. But the Star of our Tour undoubtedly was our main guide Gary (all Chinese guides it appears have an English name) who not only kept us all on time and in line with phrases such as "Gary's Family", "Follow the flag", Sticky Rice (keep together) and "One Dollar" (someone is missing)/ "Two Dollar" (everyone's here) but with his "Chinglish", his inexhaustible good humour (at least one joke a day) and his genuine concern for and attention to detail with all 23 of us. This was more than a 'personal touch' or company training. This was Gary, knowledgeable, caring,funny and always smiling; one, if not, the best tour guide we have ever had and a huge compliment to Wendy Wu who it seems sets the standard as all the guides we met seem to know her personally. Gary and Wendy Wu made our tour of China both special and memorable and for that my wife and I are extremely grateful.

Japan Uncovered

Friday 02 Oct 2026
Overview Rating:
Our Tour: Good
An excellent holiday with a fabulous group of people.
One criticism our flight was delayed and we missed the welcome meal we just about made the bus to the hotel but no provision had been made for a meal. It would have been nice to have been left something in the room as the room service had finished and we had nothing.

Best of the Balkans

Friday 02 Oct 2026
Overview Rating:
Our Service: Excellent

Japan Uncovered

Friday 02 Oct 2026
Overview Rating:
Our Service: Excellent
Attended a small seminar in Carlisle which was really informative and interesting. Ruth and Phil were most helpful and answered a few questions we had. To follow up I called the number passed to me by Ruth and spoke with Cheryl to make our booking. All excellent staff and a first class service

Japan Uncovered

Friday 02 Oct 2026
Overview Rating:
Our Tour: Good
Japan uncovered was a great experience for both of us. The guide was experienced and informative. We would not have managed so many experiences without the tour. The only reservation we have is that the tour, by its nature, is very intense and so can be a bit stressful. There was so much to cover and most of the hotels didn't really have good facilities for group relaxation after dinner in the evening.

Additional Night Beijing|Magnificent China

Friday 02 Oct 2026
Overview Rating:
Our Tour: Excellent
Wendy Wu's Magnificent China gave what it promised: as many best parts / experiences to have in China over three weeks, with all meals included. It was fast paced, as expected with such a comprehensive itinerary, but most of us felt that we would like a little more useful free time. Most of the meals were excellent, but some were not palatable to us, depending on individual restaurant and region. The hotels were 4 star with King beds and spacious, clean rooms. Our guide, Andy, was exceptional. He bent over backwards to see to our needs, to be informative and approachable, and keep us safe. He was considerate and thoughtful, providing much appreciated touches, such as hand sanitiser, moist towelettes, cups of tea or coffee and snacks on our bullet train trips.
It was a wonderful experience with everything included, made better by having Andy as our guide.

Ultimate South America - PA

Thursday 01 Oct 2026
Overview Rating:
Our Service: Excellent

Laos: Top to Toe

Thursday 01 Oct 2026
Overview Rating:
Our Service: Excellent
The call handler, Jade, was extremely efficient in taking my booking and answering my questions, particularly with regard to the different flight options.
Jade is clearly knowledgeable and very good at her job.

Enchanting China

Thursday 01 Oct 2026
Overview Rating:
Our Tour: Excellent
Well organised, great guides and very enjoyable.

Enchanting China

Thursday 01 Oct 2026
Overview Rating:
Our Tour: Excellent
lots to see. A very busy and interesting tour