Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

A Week in Japan - HN

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Excellent - Although they were busy, I wasn't waiting for ages to get through on the phone. All my questions were answered and a booking quickly made.

Japan Uncovered

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Despite a typhoon accompanying us on holiday the tour guide managed to keep us all safe, fed and accommodated without much fuss in Vietnam November 2025. The changes in schedule were a shame but Loc's experience and enthusiasm made for an interesting holiday. The Mekong cruise was wonderful and Cambodia is such a beautiful country, albeit with a challenging recent history. Bunvath is a charming and sensitive guide, we were lucky to have both Loc and Bun.

Wonders of China

Sunday 30 Nov 2025

Overview Rating:

Our Tour: Excellent

Additional Night Hanoi|Additional Night Saigon|Vietnam at a Glance

Sunday 30 Nov 2025

Overview Rating:

Our Service: Good

Glories of China

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Quick response to questions.
Pleasant, knowledgeable and informative consultant on the phone.

Additional Night Singapore (Group Tour)|Pre Night Penang|Treasures of Malaysia Borneo & Singapore

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Zoe Webber was very helpful and gave me all the information that I required, answering any questions that I asked.

Wonders of China

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Great service, very helpful, so far excellent. First time solo.

Taj, Temples & Tigers ( Golden Triangle )

Saturday 29 Nov 2025

Overview Rating:

Our Tour: Excellent

This was a full on tour quite tiring but worth it , I was in a great group very friendly as I was on my own .
All the accommodation was excellent the coach driver and assistant were very helpful then there was our tour guide Ajay very knowledgeable and always available to sort out any problems the tour programme was well planned, there was quite long periods of time on the coach which was good to see country side or catch up on some sleep, the food was good and plentiful even though I don't eat curry or spicy food always found something to eat
Think that's it hope I didn't miss anything out.

Scenic South Korea

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Cheryl was very helpful and explained everything to me. Very friendly and informative and answered all my questions.I have already been on 3 tours with Wendy Wu and found that they are very professional. There tours are excellent I can’t fault them. With all my tours the guides have been excellent

Japan Uncovered

Saturday 29 Nov 2025

Overview Rating:

Our Service: Good

The telephone conversations with Jade Moore were very good. The email offer for the holiday gave flight options and a final price, but did not detail the whole package. Our understanding of the package was based solely on the internet information.
Our request for a brochure did not materialise, despite receiving a confirmation email.

Japan Uncovered

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Excellent service from Mark. He was professional and knowlegeable and took time to find good flights at the right price. I was impressed by his expertise and good humour when taking my booking. If only other companies hada Mark we would ll be a little less stress when booking!

Majestic Yangtze

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Service agent Matt was easy to follow and gave great service.
Email confirmation came in timely fashion.

Best of Borneo

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Excellent from initial booking until conclusion of holiday.

Road to Samarkand

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

We booked with Ruth at a pop-up event in Marple. She was very helpful and the booking process was quick. We are now looking forward to our trip.

Thailand Highlights

Friday 28 Nov 2025

Overview Rating:

Our Tour: Good

This Wendy Wu tour was arranged well and lots on the itinerary. The hotels generally were good but at times food was so repetitive and quite bland except when eating in local restaurants. I think they try to play safe by eating in other hotels with international foods.
Our guide was knowledgeable and so helpful, nothing was too much trouble, suggesting extras for us.
On the whole I would recommend this tour if you like different cultures/temples etc.
Be aware of hear and humidity and importance of keeping hydrated.