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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Treasures of Malaysia, Borneo & Singapore

Saturday 25 Jul 2026
Overview Rating:
Our Tour: Excellent
An excellent and varied tour taking in the main features of this fascinating area.
We had three expert and knowledgeable guides, the hotels were of good quality and location and the meals provided were varied and gave a good indication or the distinctive local cuisine in the three areas visited.
Highlights especially were seeing the orangutans and the sun bears in Borneo.

China Uncovered

Saturday 25 Jul 2026
Overview Rating:
Our Service: Excellent
I knew I wanted to visit China and what I wanted to achieve however, uncertain of how to organise.
My Wendy Wu trip organiser listened to my intended itinerary and within the brief put together a plan, over the next few days with suggestions and alterations a trip put together.
An impossible task for me alone, achieved !
Thankyou

Ultimate Indonesia

Friday 24 Jul 2026
Overview Rating:
Our Service: Excellent
Exemplary support . Reassured me about the tour to Indonesia and I spoke to one of the employees who had recently been in the tour and he highly recommended it .

Ultimate Indonesia

Friday 24 Jul 2026
Overview Rating:
Our Service: Excellent
Wendy Wu have always been very easy to book with, and they are also very accommodating.
I am adding on some extra days at the start of this latest holiday, using advice given by one of their "destination experts" who they put in contact with me straight away.

Our Response

Thank you for your review! It is always a pleasure to hear from returning travellers, and we are so glad that you have found the booking process easy again.

I am particularly pleased that our travel consultant was able to connect with you straight away and offer useful advice for adding those extra days at the start of your trip.

If anything else comes to mind in the meantime, please do not hesitate to give us a call, we're always happy to help!

Thanks,
Jimmy, Wendy Wu Tours

Japan Uncovered

Thursday 23 Jul 2026
Overview Rating:
Our Service: Excellent
I went to a travel show and had booked an appointment with Jade who was excellent.
I was able to ask her questions and she could answer them or find out the answer if necessary. The itinerary was promptly sent out for a solo group tour and I then had time to read it before booking the trip the following day. Obviously I haven’t been on the holiday yet but very positive so far.

Our Response

That's lovely to hear and Jade will be delighted to hear of your feedback, it will make her day!
Do let us know if you have any questions regarding your tour, we're always happy to help.

Many thanks,

Jimmy, Wendy Wu Tours

Glories of China

Thursday 23 Jul 2026
Overview Rating:
Our Service: Excellent
I made two phone calls to customer services (Julia) enquiring about the Glories of China Tour. Julia was very helpful and understood the concerns I had about logistics. She was able to allay those concerns and provide reassurances . This was extremely helpful and has allowed me to progress to a booking . Excellent customer services help .

Our Response

Thanks so much for your feedback and Julia will be delighted to hear that you were happy with her service.

Do let us know if you have any questions, no matter how small, about your forthcoming tour. We're always happy to help.

Kind regards

Jimmy, Wendy Wu Tours

Gems of China - Upgraded Departure

Thursday 23 Jul 2026
Overview Rating:
Our Service: Excellent
Friendly, efficient and gave all the information we asked for and needed.

Our Response

Thanks so much for your 5 star rating and your review. It is very much appreciated.

Jimmy, Wendy Wu Tours

Japan Uncovered

Thursday 23 Jul 2026
Overview Rating:
Our Service: Excellent
Anna was helpful, friendly and efficient. She understood our requirements and made the booking processes very smooth.

Our Response

Thanks so much for your review, Anna will be delighted to read your comments!
Do let us know if you have any questions regarding your tour, we're always happy to help.
Thanks,
Jimmy, Wendy Wu Tours

Ultimate Uzbekistan

Wednesday 22 Jul 2026
Overview Rating:
Our Service: Excellent
Very professional, friendly and warmly received. We received all the information sought and felt valued.
We were very happy to make our booking following our discussion.

Our Response

Thank you so much, that's what we love to hear at Wendy Wu Tours!
Do let us know if you have any questions, no matter how small, about your tour, we're only a phone call away.

Kind regards and thanks for booking with us.

Jimmy, Wendy Wu Tours

Ultimate Indonesia

Tuesday 21 Jul 2026
Overview Rating:
Our Service: Excellent
Great personal service. Very knowledgeable staff.
My previous trips with Wendy Wu give me full confidence in booking another holiday.

Our Response

Thanks so much for your review, David. It is very much appreciated and do let us know if you have any questions regarding your tour.
Kind regards,

Jimmy, Wendy Wu Tours

New Horizons of China

Tuesday 21 Jul 2026
Overview Rating:
Our Service: Excellent
I spoke to a really friendly and helpul lady who made the whole booking experience easy.

Our Response

That'll be our Beau! Thanks so much for your feedback, Beau was delighted to hear you were happy with her service.
Do let us know if you have any questions regarding your tour, we're always happy to help.
Thanks,
Jimmy, Wendy Wu Tours

Wonders of Indonesia

Tuesday 21 Jul 2026
Overview Rating:
Our Tour: Excellent
An amazing tour which was beyond my expectations. Experienced so many wonderful things including sunrise over Mt. Bromo and Komodo Dragons plus muich more.

Our Response

Thanks so much for your 5 star review of our Wonders of Indonesia tour. We're delighted you enjoyed it and look forward to you travelling with us again. We all loved your photos!
Kind regards,
Jimmy, Wendy Wu Tours.

Discover China by Rail

Tuesday 21 Jul 2026
Overview Rating:
Our Service: Excellent
I receive great service from the team. they are always so helpful

Vietnam Panorama

Monday 20 Jul 2026
Overview Rating:
Our Service: Excellent
They listen to you and what you want in a tour. Nothing is too much trouble and get back to you with qoutes and different options. They're just marvelous

Taj Temples & Tigers ( Golden Triangle )

Monday 20 Jul 2026
Overview Rating:
Our Service: Good
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Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards