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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Treasures of Malaysia, Borneo & Singapore

Wednesday 21 Oct 2026
Overview Rating:
Our Service: Excellent
They were very informative and went through options and made some suggestions for us. We saved money doing this.

Best of Borneo

Monday 21 Sep 2026
Overview Rating:
Our Service: Excellent
Hassle free booking process on the phone after on line chat a few days before.

Our Response

That's great to hear and we trust you'll have a wonderful tour.

Thanks for booking with Wendy Wu Tours.

Jimmy

Additional Night Kuching|Best of Borneo

Monday 21 Sep 2026
Overview Rating:
Our Tour: Good

Our Response

Dear Customer,
Thank you for your 4-star raring. We are glad you enjoyed our tour. If there is anything you would like to share, please contact us on customerrelations@wendywutours.com.au and our Customer Relations Team will be happy to discuss your experience further.
Warm regards,
Julia @ Customer Experience Wendy Wu Tours

Treasures of Malaysia, Borneo & Singapore

Saturday 25 Jul 2026
Overview Rating:
Our Tour: Excellent
An excellent and varied tour taking in the main features of this fascinating area.
We had three expert and knowledgeable guides, the hotels were of good quality and location and the meals provided were varied and gave a good indication or the distinctive local cuisine in the three areas visited.
Highlights especially were seeing the orangutans and the sun bears in Borneo.

Our Response

Thanks for this review, it is really good to read. I am so glad you enjoyed the variety on the tour, because that is exactly what we try to achieve in that region. It has so much to offer, from the cities to the jungle, and it sounds like you got a proper taste of it all.

Three different guides across the trip is quite something, but we are lucky to work with local experts who really know this amazing part of the world. It makes all the difference when they can bring each area to life in its own right. And I am pleased the hotels and meals lived up to expectations too. Food is such a big part of any visit, and we always push for local flavours rather than generic tourist fare, so I am happy that came across.

The orangutans and sun bears are almost always the showstoppers. There is something so special about seeing them in their natural habitat, and I know our guides make sure you get the best possible viewing while respecting the wildlife. That moment tends to stay with people long after they get home.

Thank you for taking the time to write this. It means a lot to the whole team, and especially to the guides on the ground.

Thanks,
Jimmy
Wendy Wu Tours

Treasures of Malaysia Borneo & Singapore

Wednesday 15 Jul 2026
Overview Rating:
Our Service: Excellent
As usual, very good and very helpful staff. Nothing seems too much trouble, puts one at ease and takes away all worries, which carries through in the tour.

Treasures of Malaysia Borneo & Singapore

Tuesday 07 Jul 2026
Overview Rating:
Our Tour: Good

Our Response

Dear John,
Thank you for your 4-star rating of our tour. We are pleased that you overall enjoyed our tour. We would like to have an opportunity to learn more about your experience. Please email us to customerrelations@wendywutours.com.au.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Best of Borneo

Friday 26 Jun 2026
Overview Rating:
Our Tour: Good
Excellent trip. Take binoculars to ensure you see all of the wildlife clearly, which is plentiful. The hotels were of the usual Wendy Wu high standards. The 3 day stay in the rainforest was wonderful, remote enough to be semi-offgrid, really deep in nature. There is a lot of travel time but its worth it. Would definitely recommend for nature lovers.

Our Response

Thank you for this review and what a top tip about the binoculars! We'll be sure to pass that along to future travellers, as it sounds like the wildlife really puts on quite a show.

We're so pleased the hotels lived up to our usual standards, and that the three-day rainforest stay was such a highlight. There is something truly special about being semi-off-grid and immersed in nature, it's a rare chance to properly switch off and soak in the surroundings.

You're quite right that getting there involves some travel time, but we're glad you felt it was thoroughly rewarded by the experience. It's lovely to hear that you'd recommend this itinerary to fellow nature enthusiasts, we couldn't agree more!

Thank you again for taking the time to share your thoughts. We hope to welcome you on another adventure before too long.

Many thanks,
Jimmy, Wendy Wu Tours

Additional Night Kuching|Best of Borneo

Saturday 16 May 2026
Overview Rating:
Our Tour: Good
A busy two weeks in Sarawak and Sabah, with a combination of city sites and history/museums (the Sarawak Museum is a must see if you are interested in the people/culture of the region) and visits to national parks, and a Iban people long house. Highlights included sightings of orangutans in the wild, many monkey species, crocodiles and beautiful birds, particularly when we visited Sandakan and the Kinabatangan River in Sabah. Our tour leader, Delilah was brilliant and worked hard to make sure all enjoyed the trip. It was exceptionally hot when we visited so be prepared for demanding and humid conditions. Nearly all accommodation was of a good standard and food reasonably varied but pandered to the less adventurous.

Our Response

Dear Customer,
Thank you very much for your detailed feedback. We’re delighted you enjoyed the rich wildlife and cultural experiences.
We also appreciate your comments regarding the pace, weather conditions, and food variety, and will share these with our local team for review.
We’re grateful for your support and hope to welcome you on another adventure in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Best of Borneo

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
Best of Borneo was a really great tour, made even more so by our national guides Wayne and Jimmy. Visiting the Iban Longhouse, National Parks and our time in the jungle gave us a good look at Village life and the wildlife. Seeing Flying Squirrels, fireflies, Probiscus monkeys, lots of other monkeys and of course the Orangutan. We were lucky enough on our River Safaris in the jungle, to spot an Orangutan and it's nest/bed high up in the treetop. Also to see the Pygmi elephants feeding, getting in the river, lining up then swimming across the river to dissappear into the jungle on the other side.
I would suggest one less night in Kota Kinabalu and an extra night in Sepilok Resort. There were so many walking tracks one could have explored at a Park within a ten minute walk from the resort.
Overall it was a fantastic trip. The hi-light for me was the Longboat to the Longhouse, + the River Safaris in the jungle.

Our Response

Thank you for your fantastic review. We’re delighted to hear you enjoyed Best of Borneo and that Wayne and Jimmy helped make the tour even more memorable. It sounds like you had some incredible wildlife sightings, from orangutans and proboscis monkeys to pygmy elephants and fireflies. We’re also pleased the Longhouse visit and river safaris were such highlights. Thank you for your helpful feedback regarding Kota Kinabalu and Sepilok Resort, which we’ll be sure to pass on to the product team.

Best of Borneo

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
They explain everything in simple terms, nothing is too much trouble for them. This is my 3rd Wendy Wu tour but only the 2nd I have booked directly through them. Absolutely amazing, friendly staff. I recommend these tours to my friends.

Our Response

Thank you for your fantastic review. We’re delighted to hear everything was explained clearly and that the team made the booking process so easy. It’s wonderful to know this will be your third Wendy Wu tour, and we really look forward to making it best yet!

Treasures of Malaysia, Borneo & Singapore

Sunday 03 May 2026
Overview Rating:
Our Tour: Excellent
Really enjoyed this tour! A good mixture of cities, countryside and wildlife. So many highlights on this trip although if I had to pick I would say the Cameron Highlands, the wildlife of Borneo and the Gardens by the Bay in Singapore. The food was good and varied. The weather was hot & humid so be prepared clothes wise. I purposefully brought longer trousers as the itinerary said to dress conservatively however shorts of a decent length were perfectly fine for most places & our guide would highlight where longer trousers were needed the day prior (only the Batu Caves as I remember). I was glad I brought the longer trousers for Borneo though to avoid the pesky mosquitos (also bring bug spray). Also, definitely take a change of clothes for the river cruise in Kota Kinabalu in case of a sudden downpour as it's a 2 hour coach ride back to the hotel which is not pleasant in damp clothes.

I would highlight that this tour has a physical rating of level 1. For me (as some aged in my 30's with a good level of fitness) I would classify it as a level 2 given the heat & humidity along with the intensity of some of the walks with a lot of stairs and uneven ground! Just something to bear in mind when considering this tour as the general consensus in my group was that it was A LOT more physically demanding that any of us expected. This includes people on their 2nd, 3rd, 4th. . . Wendy Wu tour.

The tour only includes one day in Singapore. Given the amount of things to see in this incredible city I think it would be worthwhile staying for an extra night or two if possible.

Overall I would definitely recommend this tour! Had a fantastic two weeks with a brilliant group of people. Thank you to our wonderful guides - especially Kugan in Peninsular Malaysia and Kurt in Borneo - if you are lucky enough to have these guides in the future you're in good hands!

Treasures of Malaysia, Borneo & Singapore

Sunday 03 May 2026
Overview Rating:
Our Tour: Good
It was the usual Wendy Wu experience. Full on and covered a lot.
Accommodation was great and hotel catering was good. However, some of the external eateries left something to be desired. The street food experience was not great and the last meal in Singapore left a few of us unwell.

Best of Borneo

Thursday 23 Apr 2026
Overview Rating:
Our Tour: Excellent
A FANTASTIC TOUR WITH A GREAT COMPANY - WENDY WU

Best of Borneo

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Excellent
Excellent tour with a fine guide.

Treasures of Malaysia, Borneo & Singapore

Thursday 05 Feb 2026
Overview Rating:
Our Service: Excellent
After an unsatisfactory first call with a different person, I called back and booked my holiday with Natasha, who was professional and helpful. This will be my second trip with Wendy Wu Tours. These holidays are not cheap but are comprehensive and fully inclusive, which is ideal for the solo traveller.