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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Vietnam & Cambodia Discovery

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
Accurate information and concise description of the tour and other options. Discounts not as generous as G Adventures but previous experience of touring with Wendy Wu in Japan swayed us.

Our Response

Thank you for sharing your honest feedback.

We are pleased to hear that you found the information accurate and the tour details clearly explained, including the alternative options available. It is especially rewarding to know that your previous experience touring with us in Japan gave you the confidence to choose Wendy Wu Tours again. We truly appreciate your loyalty and trust this next adventure more than lives up to your expectations.

Kind regards,
Jimmy
Wendy Wu Tours

Classic Mekong (Upper Deck)

Friday 02 Jan 2026
Overview Rating:
Our Tour: Good
Overall this was enjoyable holiday but not worth the price paid. It was an all inclusive holiday which included hotels, excursions, travel and food (3 meals a day).

Started off in Cambodia which was lovely. The tour guide and bus driver were great, very attentive, knowledgeable and helpful. Excursions such as Angkor Wat were amazing. Food was of a good standard as were the facilities we were taken to during our trips and the hotel was clean and the service was very good.

Travel in between places was mostly by coach which was comfortable enough and air conditioned. There were supposed to be more flights but for some reason only 1 internal flight was taken.

Mekong River cruise was good overall although probably not worth paying extra for the upper deck. Excursions and local tour guide were very good.

Vietnam was OK although the tour guide wasn't as attentive, helpful and didn't keep the group together on tours and seemed to care more about moving on when other groups were waiting for each point of interest rather then providing our group with a decent amount of info.
Hotels in Vietnam were satisfactory on the whole except for Rice Fields which was very poor to say the least. Dirty, damp, bug ridden, had no hot water and not well maintained. Food and service was awful and certainly not the minimum 4 star accommodation we'd paid for. I had complained immediately to Wendy Wu but heard nothing until I followed it up twice when I returned home. We received a credit towards our next holiday which was poor compensation or rather no compensation unless we take another holiday with WW! I was incorrectly lead to believe Wendy Wu had very good customer service.

Food provided throughout the holiday was of a good quality but lunch and dinners were very samey and got very boring. There was little opportunity to choose from a menu other than on 1 occasion and thankfully on the last day when only breakfast was included.

There was limited free time, so shopping had to be squeezed in. Cambodia was very good value for money in comparison to Vietnam who add a 'tourist' tax on everything and most goods are also imported from China.

Our Response

Many thanks for your time on the telephone yesterday and allowing me to address your feedback. I am delighted we have resolved matters to your satisfaction and do let me know if I can be of any further assistance. Kind regards, Jimmy McLean, Customer Service Manager

Classic Mekong

Wednesday 24 Dec 2025
Overview Rating:
Our Tour: Excellent
The tour guides were outstanding both in Cambodia and Vietnam, Lot and Twon were very knowledgeable and kind, considerate and lovely individuals. The trip itself was flawless from beginning to end. I will definitely book with Wendy Wu again. X

Our Response

Thank you very much for your lovely feedback. I am delighted to hear how highly you rated your tour guides in Cambodia and Vietnam, and I will be sure to pass on your kind words to Lot and Twon, who will be thrilled to know they made such a positive impact on your holiday.

It is also wonderful to hear that you found the trip flawless from beginning to end. Knowing that your experience met your expectations in every respect is extremely rewarding for us.

Thank you for choosing Wendy Wu Tours, and we very much look forward to welcoming you back on another adventure in the future.

Kind regards, Jimmy, Wendy Wu Tours

Vietnam & Cambodia Discovery

Sunday 21 Dec 2025
Overview Rating:
Our Service: Excellent
Excellent - consultant (Lucy) has been pleasant, knowledgeable and communication has been prompt and helpful.

Our Response

Thank you so much for your wonderful feedback, Diane. We're thrilled that your booking experience has been so positive, and we're delighted that Lucy has made the process smooth and enjoyable.

We're equally excited about your upcoming tour and confident it will be just as fantastic. If you need anything else before you travel, please do get in touch.

Thank you for choosing Wendy Wu Tours!

Angkor to the Bay

Sunday 14 Dec 2025
Overview Rating:
Our Tour: Excellent
Fantastic adventurous holiday…so very well arranged with the expertise of Wendy Wu !!!
The guides were of the highest standard with their knowledge and were only too pleased to give us the full history of the sights we visited.

I would strongly recommend this tour to anyone who is thinking of visiting Cambodia and Vietnam. It is good value as all meals and porterage tips are included as well as accommodation and excursions.

Excellent tour !!!!

Our Response

Thank you very much for your fantastic review of Angkor to the Bay. I am delighted to hear that you found the holiday well arranged and it is especially pleasing to know how highly you rated the guides and they were able to bring the history of the destinations to life for you.

I am also pleased that you felt the tour represented excellent value, particularly with the inclusion of meals, porterage, tips, accommodation and excursions, as we aim to make our holidays as seamless and enjoyable as possible.

Thank you for your strong recommendation and kind words. We very much hope to welcome you on another Wendy Wu Tours adventure in the future.

Kind regards,
Jimmy
Wendy Wu Tours

Japan Uncovered

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Despite a typhoon accompanying us on holiday the tour guide managed to keep us all safe, fed and accommodated without much fuss in Vietnam November 2025. The changes in schedule were a shame but Loc's experience and enthusiasm made for an interesting holiday. The Mekong cruise was wonderful and Cambodia is such a beautiful country, albeit with a challenging recent history. Bunvath is a charming and sensitive guide, we were lucky to have both Loc and Bun.

Vietnam & Cambodia Discovery

Friday 28 Nov 2025
Overview Rating:
Our Tour: Good
Was a well thought out tour.
Vietnam program was good with the accommodation in most cases being on par.
Tour guide was excellent.
The only problem was that there were people on the tour that were not up to a level three tour.
The bicycles were very primitive and brakes were faulty.
Cambodia was great with the guide doing a great job at imparting his knowledge about them.

Our Response

Thank you for the feedback on the Vietnam & Cambodia Discovery tour! We're so glad you enjoyed both guides and the overall itinerary.

We appreciate you highlighting the issues with the bicycles and group fitness levels – these are helpful points that we'll take on board to improve future experiences.

Many thanks for choosing Wendy Wu Tours!

Vietnam & Cambodia Discovery

Thursday 27 Nov 2025
Overview Rating:
Our Service: Excellent
Very Helpful advisor

Angkor to the Bay

Wednesday 26 Nov 2025
Overview Rating:
Our Tour: Excellent
Went with Wendy Wu Tours as we had been with this company before to China. The holiday was simply excellent. Having got back home people say "How was your holiday ?" .... It's difficult to sum it up in one sentence. It was everything I hoped it would be and then some !! The people with us on the tour were great the guides in both Cambodia and Vietnam were superb it's tricky to fault it to be fair. If you want to see Indo China then book up and go to these two countries. If you don't enjoy it then take a long hard look at yourself...

Angkor to the Bay

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: Excellent
We have just returned from our Angkor to the Bay tour and we had a great time, it was 'full on' with very little down time, especially at the start of the tour and I wish we had arrived a couple of days before the start so that we could have acclimatised a bit.

We had a great group of people, 18 in total, and we all got on really well which obviously helped to make the holiday.
The organisation was excellent, for example when it came to checking in to the hotels the keys were all ready and waiting for us, and quite often our bags had already been deposited in our room.

The guides were both local and were very knowledgeable, the Cambodian guide could have done well to give us more time to explore on our own at some of the sites but that's being super picky! Also on the Cambodian tour I do think that missing out the Killing Fields was a shame. The visit to the Genocide Museum was hard and I imagine that the Killing Fields would have been an equally difficult experience but it did feel like an omission especially as they were referenced by the guide a number of times.

The internal flights were all efficient as was the transport in general throughout the tour. All the drivers were great.

The Vietnamese guide was lovely and he even added in a couple of things at our request, it was a privilege to be able to see how people live day to day in Vietnam.

We opted to go on the extra tour to the Golden Hand Bridge and we are so pleased that we did. I wasn't expecting it to be in a theme park but that just made the whole thing even more fun. We were there very early so it wasn't too crowded, and we all agreed that we could have stayed at the park for much longer. (NB there is an additional charge for this excursion).

The food was plentiful but almost every meal was a set menu which wasn't ideal. Often there was far too much and there was so much waste - lunch and dinner were generally 4 course set menus. As a vegetarian the menus didn't vary too much: vegetable spring rolls, soup, tofu in some form or other and then a fruit platter. I think at the start of the tour (in Cambodia) we had the pretty much the same thing for lunch and dinner on two or three consecutive days which was a bit disappointing. The restaurants were all very accommodating: we had some people with special dietary requirements (not just vegetarians) and the restaurants all managed to provide the appropriate food There were a couple of days where we had Italian food and on the boat trip there was a buffet which was very welcome. Our guide was concerned that there weren't enough vegetarian options at the buffet and he arranged for additional items to be prepared which was a lovely touch. The food throughout was lovely (with only one exception) but by the end of the holiday we all just wanted to be able to make our own selections!

We did eat out in restaurants most evenings which often meant a very quick turnaround after a full day of sightseeing.

We were lucky with the weather and missed the flooding and the typhoons so were able to visit every destination on the itinerary unlike some other tourists we spoke to.

It's so hard to pick out the highlights because there were so many. I ticked off a bucket list item with the cruise on Halong Bay. The Cu Chi tunnels were fascinating. Hoi An was one of my favourites, just so pretty and Hanoi was brilliant (crossing the road was an experience). Our guide wasn't allowed to take us to Train Street but we found it ourselves and it's another must see.

In Cambodia Angkor Wat was stunning. We were in Phnom Penh during a festival and being out on the streets was a fabulous and unexpected bonus as the coach couldn't get through the traffic to take us to our restaurant so we had to walk.

I am so pleased that we chose to do this tour. It was our first trip with Wendy Wu and we can't fault the organisation. The biggest issue was the food and I suppose having too much rather too little is the better way around!

I would recommend the tour but I do feel that you need to be quite fit in order to ensure you don't miss out on some of the sightseeing. A few members of the group had to opt out of some things either because there were too many steps or because they just needed some time out due to the fast pace and full itinerary.

Additional Night Vientiane|Laos & Cambodia Unveiled

Wednesday 12 Nov 2025
Overview Rating:
Our Service: Excellent
Kylie was very efficient went and helpful, we could not have asked for better service, having traveled with Wendy Wu over 15 years ago, were were delighted that the experience is still excellent.

Angkor to the Bay

Wednesday 05 Nov 2025
Overview Rating:
Our Tour: Excellent
I have been in a holiday in Cambodia and Vietnam through Wendy Wu at the beginning of Ocyober. It was an amazing holiday and both local guides: Tai in Cambodia and Thiep in Vietnam have been very knowledgeable and helpful. Everything was taken care of, from transport, visiting various places to hotel rooms and meals.

The trip was one in a lifetime as we visited so many places, learnt about the local culture and history. What I liked the most was doing activities with local people and learning about their life. Food was good maybe too much, especially in the evening.
Overall a fabulous trip!

Moroccan Odyssey

Wednesday 14 May 2025
Overview Rating:
Our Service: Excellent
Recent holiday in Cambodia and Vietnam was a wonderful experience. Service throughout could not be faulted

Vietnam & Cambodia Discovery

Sunday 04 May 2025
Overview Rating:
Our Tour: Excellent
What a fantastic trip. Every day brought new experiences in two fabulous countries. From boat trips in Ha Long bay and the Mekong Delta, cycling around paddy fields, hiking in the mountains and a Vespa ride around Ho Chi Minh City to wandering around Angkor Wat, BRILLIANT. Our guides in both countries were very knowledgeable, kind and helped the whole group in anyway they could.

Angkor to the Bay

Tuesday 22 Apr 2025
Overview Rating:
Our Tour: Excellent
The tour was arranged really well with excellent hotels and two very good guides, one in Cambodia one in Vietnam, it was pretty intense with a lot of travel, but all the time there were visits to some wonderful places, the veitnam guide in particular giving an insight into the history of the country.