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The Award-Winning Tour Specialist

Reviews

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Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

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You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Additional Night Bangkok City (VTH/VSB/VTL)|late check out Chiang Mai|Thailand Highlights

Thursday 12 Mar 2026
Overview Rating:
Our Tour: Excellent
Arriving a day before the tour commences is always a great idea. Those that arrived on day 1 generally arrived late in the afternoon or evening and generally jet lagged for the first several days of the tour. As our departure flight was not until 5pm, we opted for a late checkout so we could explore Chiang Mai in the morning and able to have a shower etc prior to departing the hotel. On previous WW tours those with late departures were not always successful in organising late checkouts directly with the hotel.

Overall. Thailand Highlights was a fantastic trip. Our guide, Aoi was simply the best tour leader, both informative and witty.

Future travellers on this tour need to be mindful that restaurants, cafes and bars generally only accept cash for drinks.

Ramada Plaza by Wyndham Bangkok Menam Riverside is ideally located with fantastic river views and deserves the additional day before the tour commences.

For the Hmong Hilltribe Lodge expect to back an overnight bag. The beds are like sleeping on boards but otherwise a very enjoyable stay.

I would highly recommend this tour.

Our Response

Dear John,
Thank you so much for your generous review, insights and recommendations. We’re delighted that your guide Aoi played such a key role in making the trip special. Your photos are fantastic. Would you mind if we shared a few on our website or Facebook page to inspire other travellers?
Once again, thank you for your kind words.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Thailand Highlights

Wednesday 20 Dec 2023
Overview Rating:
Our Tour: Good
I really enjoyed the tours but the solo tour was amalgamated with the classic one without notice. The first and last days were spent hanging around waiting for our rooms and our return flight - due to flight times. So no guide on those days. Not good. Had I realised I could have flown home with some other people much earlier. The guide was fabulous - very informative, efficient and caring. When we got to Chiang Mai we were split into 4 mini buses so the cohesion of the group faltered a bit after that and information on itineraries wasn't passed on to all. Our return flight from Chiang Mai to Bangkok was delayed an hour so we only had one hour to find our flight to LHR - very stressful. However we covered everything I expected to do on the tour and more. Hotels were fine. Drivers were great - and they kept us topped up with water. Just needs more thought on organisation.