READY SET, TRAVEL SALE - Save up to $3,000pp across selected 2026 & 2027 group tours, solo saving, cruise & business upgrades Explore Here
The Award-Winning Tour Specialist
1300727998 Contact Us

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
  1. Home
  2. About Us
  3. Reviews

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Gems of China

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Face-to-face advice on the holiday we were interested in was helpful and informative, as were answers to queries online.Helpful

Wonders of China

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent. Booking was easy, fast & very pleasant.
Our assistant was friendly, professional & very skilled at making our booking.

Vietnam at a Glance

Wednesday 04 Feb 2026
Overview Rating:
Our Tour: Excellent
I recently completed a wonderful group tour of Vietnam with Wendy Wu Tours, which I booked direct. The package was all-inclusive, covering all flights, accommodation, transfers, sightseeing, and meals. It was incredibly convenient, as I only had to manage my own travel to and from my local airport and drinks.

Wendy and our national tour guide, Duc, managed every detail perfectly to ensure the trip was memorable and that we experienced the best of Vietnam. This was my second trip with this company, having previously traveled with them to China over ten years ago.

I highly recommend Wendy Wu Tours for anyone looking for a well-organised travel experience.

Our Response

Dear Deanne!
Thank you so much for sharing such a lovely review! We’re delighted to hear how much you enjoyed your Vietnam tour and that everything ran so smoothly. It’s wonderful to know this was your second trip with us, and we truly appreciate your recommendation. We hope to welcome you on another adventure again soon.

Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Classic China

Tuesday 03 Feb 2026
Overview Rating:
Our Service: Excellent
The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Natural Treasures of China

Tuesday 03 Feb 2026
Overview Rating:
Our Service: Excellent
Very helpful as usual

Our Response

Dear Noel!
Thank you for your lovely 5-star review. Our team will appreciate your kind words.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Monday 02 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent service provided

Classic China

Sunday 01 Feb 2026
Overview Rating:
Our Service: Good
Warm welcome when I approached the stand. Once I explained what I wanted I was introduced to Kieth who listened to my requirements showed me the brochure for China. I agreed the tour I wanted and he explained the costs and dates available. Once this was set I explained that I wanted to travel business class and he contacted Matt who provided the costs and times of travel. In a very shirt while I had the date and time of travel plus the type of travel that I wanted. All the above made for a good experience and met my needs hence my agreed booking.

Additional Night Beijing|Hong Kong Glimpses (2N/3D)|Wonders of China

Sunday 01 Feb 2026
Overview Rating:
Our Service: Excellent
From the moment of our first contact nothing was too much trouble. We went through a few changes to our itinerary and flights and our consultant did not tire of giving us all the different options.

Our Response

Dear Leanne,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear that you felt well supported from your very first contact and that your consultant was happy to work through all the changes and options with you. It means a lot to know the process felt easy and stress-free.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Ultimate China

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
We made an inquiry about a trip to China in 2027. The agent was able to detail all the information needed and answer all the questions we had regarding the trip we were interested in. The agent was able to book the trip, we put down the deposit and completed all our details very efficiently.

A China Experience

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
Always courteous and helpful. Nothing is ever too much trouble. The London based teams are particularly keen to ensure a speedy service and in my experience, always place the customer first.

In Pursuit of Pandas

Friday 30 Jan 2026
Overview Rating:
Our Service: Excellent
My enquiry was dealt with friendliness and professionalism. I was then talked through all the details of my booking. So now I am very much looking forward to my China tour

Japan Uncovered

Friday 30 Jan 2026
Overview Rating:
Our Service: Excellent
great attention to detail in finding the tour which included the greatest number of the places my Japanese friend had recommended I visit and then real effort to find the best possible deal on business class flights. I want to China with Wendy Wu tours last year which was Superbad I have every confidence this year's trip to Japan will be up to the same very high standard

China & Tibet Discovery

Friday 30 Jan 2026
Overview Rating:
Our Service: Excellent
Very knowledgeable. Very friendly. Wendy Wu so everything including visa’s if required. Result!!

Ultimate China

Thursday 29 Jan 2026
Overview Rating:
Our Service: Excellent
Really friendly and helpful. We got answers to all our questions👌 Natasha was lovely!

Gems of China

Wednesday 28 Jan 2026
Overview Rating:
Our Service: Excellent
Jade provided a good amount of information and was responsive to additional requests for further information.

Follow up from Andrew with a further incentive of a discount, resulted in a booking.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards