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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Wonders of China

Sunday 27 Jul 2025
Overview Rating:
Our Service: Excellent
I'm happy to have booked with Wendy Wu and am looking forward to our trip feeling that I've booked with experts.

Our Response

Thanks so much for your lovely review, Diane. Do give our friendly team a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Friday 25 Jul 2025
Overview Rating:
Our Service: Excellent
Clear, concise and understandable information from the company Representative, made for a pleasant experience, and confidence in the ability of the company, to provide us with the chosen tour; particularly as this is the first time using Wendy Wu Tours.
Now we feel we can relax knowing our big trip is in well experienced hands.

Our Response

Thanks Ellen for your lovely review and you are in very safe hands with Wendy Wu Tours. Do give our friendly staff a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Gems of China

Thursday 24 Jul 2025
Overview Rating:
Our Tour: Excellent
Gems of China

Looked at several Wendy wu tours to China but this one seemed to cover a lot of what we wanted to see . Did not disappoint, very well organised by our fantastic tour guide Penny and aided by brilliant local guides . She really helped the group gel with her positive outlook and happy personality. Nothing was to much trouble and every experience amazing .
We were lucky to share the trip with a great group of people and have many great memories .
It is a very full on tour which we expected from the itinerary. It was lovely to dine out in local restaurants and try some local dishes .
Well done Wendy wu and especially Penny .

Our Response

Thanks so much for your review, we'll be sure to pass on your comments to Penny and her colleagues; they will be delighted to receive your feedback. We do hope you will travel with us again soon. Kind regards, Jimmy, Wendy Wu Tours.

Grand Tour of China

Wednesday 16 Jul 2025
Overview Rating:
Our Service: Excellent
We attended a Wendy Wu Tours presentation event which was extremely informative. We had lots of questions and the team were able to answer everything. We didn’t feel at all pressured to book anything on the day but we had done some prior research, all of our questions were answered satisfactorily and they were able to accommodate our additional requirements regarding outbound and return stopover arrangements. We therefore felt happy to make a booking and pay our deposit. Since the event we’ve had some follow up questions which were dealt with promptly and efficiently over the phone. We are now very excited and looking forward to our trip with confidence that we have made a good choice.

Our Response

Your review means the world to us, and we often receive feedback from our customers about how much they enjoy our presentations. Please do come back to us if you have any questions about your tour. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Wednesday 16 Jul 2025
Overview Rating:
Our Service: Excellent
Always helpful and friendly. Took notes of my requirements re flights when they are released

Our Response

That's great to hear, Andrew and do let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Monday 14 Jul 2025
Overview Rating:
Our Service: Excellent
Clarity and exciting.

Our Response

That's lovely to hear, thanks so much for your review. Jimmy, Wendy Wu Tours.

Wonders of China

Sunday 13 Jul 2025
Overview Rating:
Our Service: Excellent
I had a few questions and my call was taken by a really cheerful, friendly person who was able to answer my queries. I made my decision later in the day and phoned to make my booking and spoke to the same person. The booking was made and confirmed by email straight aways. I have full confidence that I have made the right choice as everything is covered. They even sort out the visa.
I just have to wait for the holiday which is many months away.

Our Response

Arti was the staff member you spoke to and she was delighted to read your feedback. We bet your holiday will come around much quicker than you think, but please don't hesitate to get in touch if you have any questions. Kind regards, Jimmy, Wendy Wu Tours.

A China Experience

Tuesday 08 Jul 2025
Overview Rating:
Our Service: Excellent
If the holiday is as good as the customer service given by Julia, we will be very happy. Thanks.

Our Response

Julia was delighted to hear your feedback. Thanks so much for submitting your review and do let us know if you have any questions. Kind regards, Jimmy. Wendy Wu Tours.

Magnificent China

Friday 04 Jul 2025
Overview Rating:
Our Service: Good
I thought it was helpful and knowledgeable, also unpressured when I wanted time to think overnight on the options offered.

Our Response

That's lovely to hear and thank you for taking the time to submit your review. Do let us know if you have any questions about the tour. Jimmy, Wendy Wu Tours.

Ancient China

Friday 27 Jun 2025
Overview Rating:
Our Service: Excellent
Arti the lady I dealt with has had a lot to put up with. She remained happy and considerate. She was great assistance. She kept cool and I have booked but am likely to move to another earlier date. Is this a problem not for Arti in professional capacity.

Our Response

Thanks so much for your review, Arti was delighted to read your feedback!

Wonders of China

Thursday 26 Jun 2025
Overview Rating:
Our Service: Excellent
Started booking a holiday and the offer code did not work so phoned reservation line and the issue was sorted out straight away. Staff are very knowledgeable and helpful.

Our Response

Glad we were able to resolve that for you. Do let us know if you have any questions about your tour. Wendy Wu Tours.

Ultimate China

Wednesday 25 Jun 2025
Overview Rating:
Our Service: Excellent
We have just booked our 3rd trip with Wendy Wu, the previous 2 were absolutely fantastic. The booking process was really easy and the communication excellent.

Our Response

Thanks so much for your lovely review, Karen. We really appreciate it.

Magnificent China

Tuesday 24 Jun 2025
Overview Rating:
Our Service: Good
Good tours - been on a few and no complaints

Our Response

That's great to hear! Hope we can welcome you back again soon. Jimmy, Wendy Wu Tours

Grand Tour of China

Saturday 21 Jun 2025
Overview Rating:
Our Tour: Excellent
EXCELLENT HOLIDAY AND REALLY GOOD AND HELPFUL GUIDE

Our Response

Thanks for your review and we're all delighted you had an excellent holiday. We do hope you will travel with us again. Jimmy, Wendy Wu Tours.

Glories of China

Thursday 19 Jun 2025
Overview Rating:
Our Service: Excellent
Received excellent advice and informative answers to our concerns
Arti proved to be reliable and very helpful

Our Response

I passed on your feedback to Arti who was absolutely delighted to read your review. Many thanks for taking the time to share your feedback with us, you truly did make Arti's day! Kind regards, Jimmy, Wendy Wu Tours.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards