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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

A China Experience

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Excellent
An insight to a old cultural civilisation who
Have now progressed to a modern society with excellent infrastructure and
Technology.

A great tour with a knowledgeable,well informed,charming and helpful tour guide.
Marrisa.

Glories of China

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Excellent

Additional Night Beijing|Inspiring China

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Good
As Above

Wonders of China

Thursday 24 Sep 2026
Overview Rating:
Our Tour: Excellent
I absolutely loved this tour! It really gave us an insight into both historical China and the China of today and made us re-evaluate any stereotypical or outdated notions we may have had. It was really well organised and informative and included everything on your wish list plus so much more. Every day was a highlight with lots of variety. It was pretty fast paced at times but well worth the opportunity to see and do what China has on offer. Our guide, Ryan, was excellent- a great advocate for his country. We had a full group for him to manage and his sense of humour, calm and organised approach, and his in-depth knowledge made our experience very special.

Gems of China

Wednesday 23 Sep 2026
Overview Rating:
Our Service: Excellent
Haven’t travelled yet , but book easy . I let you know after we have been

China Uncovered

Tuesday 22 Sep 2026
Overview Rating:
Our Service: Excellent
Excellent service. Professional but friendly and Beau answered all my questions. I am confident I will be in safe hands - again.

A China Experience

Monday 21 Sep 2026
Overview Rating:
Our Tour: Excellent
Had the best time. Great hotels and lovely people, especially our guide Winnie, who couldn't do enough. Would definately recommend **

Inspiring China

Monday 21 Sep 2026
Overview Rating:
Our Tour: Good
This was an excellent tour, but it was a new itinerary and needs some tweaks. Our guides were excellent, particularly Zeng Chen (Winnie), who was very knowledgeable, friendly, helpful and clear. The tour packed a lot in so there was very little down time, except on the bus to the next attraction, and the days were long. It wasn't made clear just how many steps were involved in the activities and this was a problem for several people in our group. You need to be fit and able to climb up and down a lot of stairs; supportive, comfortable shoes are essential and we were very glad we took our hiking poles. Highlights were the Zhangjiajie National Forest Park, Tianmen Mountain, the Hot Springs and the Chongqing drone show.

Wonders of China

Sunday 20 Sep 2026
Overview Rating:
Our Service: Excellent
Matt made the booking process quick and easy and explained all the options. Not at all pushy. Very approachable and quick replies to emails. Impressed - thanks.

Wonders of China

Saturday 19 Sep 2026
Overview Rating:
Our Service: Good
Only booked so far. Spoke to several people with questions all were very helpful

Ultimate China

Saturday 05 Sep 2026
Overview Rating:
Our Service: Excellent
Anna Proctor was very helpful in terms of the selection process of our holiday and also informing me of the differences of the various tours which were similar.

Discover China by Rail

Friday 04 Sep 2026
Overview Rating:
Our Service: Good
All good so far but the proof of the pudding is in the eating.

Will have to wait until 2027 to review holiday

Magnificent China

Thursday 03 Sep 2026
Overview Rating:
Our Service: Excellent
Very easy to book and friendly staff that replied promptly to any questions we had.
We have been on another Wendy Wu trip a few years ago that we enjoyed. Great having a guide that is always there to assist

Our Response

Hi Mark,

Thank you for your feedback. We’re pleased to hear you found the booking process easy and our team friendly and responsive to your questions.

It’s also great to know you enjoyed your previous Wendy Wu Tours experience and value the reassurance of having a guide there to assist throughout the journey. We look forward to welcoming you on another adventure.

Best Regards,
The Wendy Wu Tours Team

Magnificent China

Sunday 30 Aug 2026
Overview Rating:
Our Service: Excellent
My booking was very efficiently dealt with by Joe. He explained everything with an excellent manner.

Our Response

Many thanks for your comments and Joe will be delighted to hear that you were happy with his service.

Do let us know if you have any questions in the run up to your tour.

Many thanks

Jimmy, Wendy Wu Tours

Additional Night Shanghai|Wonders of China

Wednesday 26 Aug 2026
Overview Rating:
Our Tour: Good
Although I really enjoyed my time- I did feel for me personally that this tour was really rushed and that you didn’t really get to experience China, it felt pretty westernised.
It felt pretty rushed and I feel I spent more time travelling then soaking up the local culture, I wish we had more time in Beijing, could have seen Xian at night all lit up. Also Yu gardens at night is also meant to be really pretty, I also felt the Yangtze River cruise was a bit long winded and felt that that could have been done in 2 days and could have spent an extra day in Chongqing. I also understand for practical/comfort reasons some out of way hotels were chosen, but I honestly felt we should have stayed in hotels more central, especially in Beijing and Shanghai. All the tour guides however were really amazing and helpful. However I do know for next time I think I will do a private tour, as I have lots of places I want to see that were not on this tour.
I do also feel that. The food was genuinely good, however I did sort of feel as the tour went on it became a bit repetitive, and honestly felt it could have been a bit more diverse (i.e regionally) experiencing hot pot would have also been a nice touch.
Overall I was satisfied with my experience but I do know that if I was to do this tour again I would make some changes- I would also rightly encourage your staff when people are enquiring about your tours to maybe ask what type of experience are they after.

Our Response

Dear Customer,
Thank you for taking the time to share with us your experience. We appreciate your feedback and recommendations. We offer private as well as tailormade tours which can be built fully on your wishes and interests. We have a dedicated team to assist you whenever you are ready. And we certainly hope to welcome you again on one of our tours in the near future.
Warm regards,
Julia @ Customer Experience Wendy Wu Tours