Reviews

a great experience with a lot packed in over seven days. the guides we had on the tour were wonderful.

Matt was very professional and efficient when dealing with my booking

So far quite good

Our recent tailor-made trip to China with Wendy Wu Tours was nothing short of extraordinary. From start to finish, the organisation was seamless—every transfer, hotel, experience, and connection flowed effortlessly, allowing us to fully enjoy the journey without a single worry. Their attention to detail and commitment to crafting a meaningful itinerary made the entire experience truly memorable.

What truly set Wendy Wu apart, however, were their exceptional local guides, whose depth of knowledge, warmth, and professionalism elevated every destination we visited.

Mina – our Beijing guide – set the bar incredibly high. Not only was she deeply knowledgeable, but she shared Beijing’s history and culture with such clarity and passion that every site became more meaningful.

In Xi’an, our guide Brittany was an absolute delight. Her enthusiasm was infectious—she brought the rich history of the city and the Terracotta Warriors to life with engaging storytelling and personal insights. Her energy and passion made each moment special.

In Zhangjiajie, our guide Oscar went above and beyond in every way. His hospitality was remarkable—genuine, thoughtful, and always attentive. He possessed an impressive combination of calm professionalism, impeccable coordination, and heartfelt care. From navigating the intricate national park routes to sharing fascinating regional perspectives, Oscar made us feel welcomed and truly looked after. His patience, humour, and ability to anticipate exactly what we needed made him stand out as an exceptional ambassador for the region.

Across the entire trip, every Wendy Wu representative we encountered was outstanding—deeply knowledgeable about local history, culture, and traditions, and clearly proud to share their heritage.

We cannot recommend Wendy Wu Tours highly enough. If you’re considering travelling to China, look no further. Their expertise, organisation, and extraordinary guides create a travel experience you’ll cherish for years to come.

Easy to talk to the staff either by phone or email.

excellent - booked our air fares exactly as we'd requested and at the sale fee as indicated on the internet

So much of this four was absolutely fantastic, there were some aspects that we found a little challenging.
Firstly, the activity rating, we thought was far too low, especially the amount of walking, and steps we were required to navigate, and also the effects of the altitude, that elderly travelers might find more challenging. We thought it would have been at least a level 3 as opposed to 2, however that rating might have put potential travelers off.
We also did not enjoy the amount of "Transit Time" we had at either end of the tour.
We also have to make a special mention of our guides. The National one, Jessie, was excellent, and apart from one, that got a little carried away with the history of a university, they were all superb.
The first part of the tour was fantastic even though the weather was awful. Hard long days, but spectacular. Accommodation was great and while the food wasn't to our taste, it was what we expected as we have traveled through China before.
Chengdu, and the Pandas were definitely one of the highlights of the trip however it has to be mentioned that the hotel had its own problems. We had searched the hotels before we departed, and the Rezen Chengdu had more than a few complains about it smelling of smoke, and it did. The room and rest of the hotel were clean enough, but it still smelt of smoke. Quite poor.
Also, it was a surprise that when you travel on the Bullet Trains, and we had 4 on this trip, the security is even stricter than air travel given all your luggage travel with you, so anything Flammable or over 100ml gets confiscated. Quite a surprise when you get your shaving foam confiscated. The latter part of the tour, and Tibet was awesome, although the standard of the "Celebrity Hotel" Huanglong left a lot to be desired.
All in all, the Tibet experience was awesome.
Chong Qing was the most unexpected highlight in its own right, both the city and the tours. A great end to an excellent tour.
One thing that surprised us though, was the lack of "included" beverages with dinner, give that on our previous Wendy Wu tours, that had been normal. Something we did not expect.
Having done a number of other Wendy Wu tours, it was certainly well up with the high standard set by the previous ones, and also that it did not include any of the areas in China that most other tours include. Definitely one of the features that attracted to this tour. We are certainly looking forward to our next one, Indonesia in 2026.
regards Roger and Joan Coates.

grace gao the tour guide was fantastic. the tour covered the major tourist spots. My only concern was the number on the tour 28. As there were several members on the tour who were high maintenance and she was pressed to meet their constant demands. More attention needs to given to altitude sickness as two members of the party had to forgo Tibet and six had difficulty in Lhasa. Otherwise great trip

Every question I had about the tour was answered. The tour I booked to China was great and on the holiday there were no problems at all. Everything worked like clockwork and I would be happy to use them again.

Quick response to questions.
Pleasant, knowledgeable and informative consultant on the phone.

Great service, very helpful, so far excellent. First time solo.

Loved the guides on our private tour version of Gems. Learned so much from them about China, it people history economy and life generally. Hotels were good to excellent, food was fine, transport excellent. Plan a return visit in the near future.

Absolutely fantastic trip to China. The entire experience was extremely well organised and everything ran smoothly.

All our hotels and the accommodation on the boat were of a high standard, very clean and comfortable.

The itinerary was well planned and gave us a perfect balance of iconic sights and lesser-known highlights. Each day offered something new. We visited amazing places throughout the trip and the combination of culture, history, scenery and local experiences made it truly unforgettable.

A special mention goes to our guide, Jason, who was outstanding, knowledgeable, organised and warm. He made sure the whole group was well taken care of. The local guides also brought every location to life with their knowledge.

Overall, it was a wonderful trip and one we'd happily recommend to anyone thinking of visiting China.

Went with Wendy Wu Tours as we had been with this company before to China. The holiday was simply excellent. Having got back home people say "How was your holiday ?" .... It's difficult to sum it up in one sentence. It was everything I hoped it would be and then some !! The people with us on the tour were great the guides in both Cambodia and Vietnam were superb it's tricky to fault it to be fair. If you want to see Indo China then book up and go to these two countries. If you don't enjoy it then take a long hard look at yourself...