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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Journey through Jordan

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
Booked at Destinations Travel Show in Manchester for Jordan with excellent attentive service from Keith and Natasha.
Keith explained everything about the tour and Natasha found a flight package tailor made to our requirements.

Inspiring India

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
Wonderful, friendly service from the team at the roadshow at Tunbridge Wells on 20th Jan 2026. A very informative presentation to highlight a few of the places available with Wendy Wu. Space created to enable questions to be asked and the team were available to discuss any travel plans and to book a tour after the presentation.
Beau was very helpful in answering my questions and it was great to finally meet her having had numerous conversations regarding previous tours.
The Destinations Show is great to visit, but for me, the smaller setting of the roadshow was a much nicer experience.

Majestic Yangtze

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
Whilst we attended the Destinations travel show in Manchester we started talking to Andy regarding a tour to China. He seemed very knowledgeable on this tour which was the Majestic Yangtze. We decided to book while there an the service was excellent.

Our Response

Thank you for your great feedback.

We are very pleased to hear that you met Andy at the Destinations Travel Show in Manchester and that his knowledge of the Majestic Yangtze tour helped you with your decision. It is wonderful to know the booking experience on the day was excellent, and we hope this is the start of a truly memorable journey to China.

Kind regards,
Jimmy
Wendy Wu Tours

China & Tibet Discovery

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
The Wendy Wu staff at the Machester Destinations show were really good: knowledgeable and responsive, and able to answer all our questions, and sort out a booking with all the flight details, there and then. I hope the holiday lives up to its promise- no reason to think it won't, but let's see.

Our Response

Thank you for your review!

It is great to hear that you booked your trip to China at the Manchester Destinations Show and that our team were able to answer all your questions and finalise the booking, including flight details, on the day. We really appreciate your confidence in us and very much trust the holiday more than lives up to its promise.

Kind regards,
Jimmy
Wendy Wu Tours

Japan Uncovered

Friday 16 Jan 2026
Overview Rating:
Our Service: Excellent
Met at DESTINATIONS show in Manchester. The representative was extremely helpful in arranging a booking. Very happy with the service received and have travelled before with Wendy Wu, always well looked after.

Our Response

Thank you for your kind feedback.

We are pleased to hear that our representative at the Manchester Destinations Show was extremely helpful in arranging your booking. It is wonderful to know that, as a returning traveller, you continue to feel well looked after. We trust your upcoming trip with Wendy Wu Tours will be just as enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Christmas in Sri Lanka

Friday 09 Jan 2026
Overview Rating:
Our Tour: Excellent
All excellant - accommodation, meals, tour guide,tour destinations and overall experiences

Our Response

Thank you for your wonderful feedback.

We are thrilled to hear that every aspect of your trip from accommodation and meals to the tour guide, destinations, and overall experiences was excellent.

We do hope you will travel with us again.

Kind regards

Jimmy
Wendy Wu Tours

Christmas in South Africa

Thursday 08 Jan 2026
Overview Rating:
Our Tour: Excellent
We had a wonderful time. The trip was well organised and the chosen destinations were very interesting. The highlights were Kruger and Table Mountain on Christmas morning

Our Response

Thank you for your feedback.

We are thrilled to hear that you had a wonderful time and enjoyed a well-organised trip with interesting destinations.

We do hope to be of service to you again.

Kind regards.

Jimmy
Wendy Wu Tours

Discover Japan

Monday 15 Dec 2025
Overview Rating:
Our Tour: Excellent
Great itinerary, great service from Wendy Wu staff in Australia and a wonderful guide in Japan (Mariko Hirata).

The tour was full-on but delivered on everything I was thinking of. Accommodation was great, destinations and activities were excellent. The daily organisation also managed to avoid heavy tourist numbers at a number of sites and that was much appreciated.

Happy to travel again to Japan and with Wendy Wu, am already planning the next trip.

Ancient Empires of China & Japan

Saturday 22 Nov 2025
Overview Rating:
Our Tour: Excellent
A comprehensive tour of the best of China and Japan. Excellent hotels, superb guides. You must be prepared to support very early starts on most days as it is the only way to enjoy many of the popular venues before the crowds arrive. Leaving the hotel on a coach by 07.30 is not unusual. It would be impossible to cover as much ground and visit so many of the stand out destinations as a solo traveller. Our Wendy Wu supported travel arrangements with multiple flights and bullet train journeys proved faultless. Overall we felt this tour offered good value for money.

Grand Tour of China

Tuesday 18 Nov 2025
Overview Rating:
Our Tour: Excellent
I should start with mentioning Frank, our tour guide, who was excellent in not only acting as a shepherd with his "flock" but was extremely knowledgable about places visited and ever so helpful when problems arose such as sickness, emergencies, hospital visits, medication etc. Always patient, good natured and a great sense of humour. This was a once in a lifetime trip and the destinations visited fulfilled all our desires - Xian, Beijing, Dali, Kunming, Yangtze river, Chongqing, ChengDu, Guillin, Yangshuo, Hangzhou, Suzhou, Shanghai, and Hong Kong! It truly was stunning and unforgettable, and exhausting! This tour requires a good degree of fitness as there will be substantial walking involved. It also involves a high degree of transport and frequent packing / unpacking between accommodations. If there was one criticsm I would have to make, it would be able to spend more "me time" in some of the destinations even if this reduces the itinerary.

Ancient Empires of China & Japan

Tuesday 14 Oct 2025
Overview Rating:
Our Tour: Excellent
Our National ****** China, Andy Shao was fantastic from 1st day I arrived along with others joining the tour. Our Hotel rooms were great, took me awhile to figure out lifts with card to room along with others first night. Others on my tour a great bunch and helpful.
Andy would relay us all at Dinner time for breakfast times and and what time to be on bus. The local guide were great too and helpful. The Coach drivers and bus all good. Andy always counted us re moving on to a new place,and to keep our whispers on when explaining history & how to say local names and places, very informative. Took awhile to adjust to some dishes personally, not others, but great food choices all along for breakfast lunch and dinners. Also Andy always counted us when back on bus which was great as travelling on my own was abit daunting, but all worked out with helpful fellow passengers.
We certainly packed heaps in a days touring and was amazing with the electric cars and bikes everywhere and not crashing into each other. Safe to walk around with all those looking on cameras and police around. Glad to be on a tour though.
Please make sure Andy gets my review, would recommend him and the local guides, but him especially to anyone else who would like to do this tour.
One more review for Japan with Nao.
I and maybe others felt we were rushing to all destinations etc.but nt enough time to see everything in one place, then to much time at other places. Disappointed with some lunch places and food. Also he wasn't as efficient with keeping close with whispers and being visible with flag. I got lost at one place and kept looking out for him,finally found him and 10mins late back on bus.
A nice man, abit over Buddhist temples tho.
Scenery lovely and enjoyable otherwise 😀 also all the way thru trip no rain, only after we left provinces, very lucky.

Our Response

Thank you so much for taking the time to share such comprehensive feedback about your Ancient Empires of China & Japan tour! We're thrilled to hear you had such a positive experience overall.

Andy will be absolutely delighted to read your wonderful comments – we'll make sure he receives your review! It's clear he made a real impact on your journey with his attentiveness, organisation, and informative commentary. Keeping track of everyone, ensuring the group stayed together, and sharing the history and local culture are so important, and we're so pleased he excelled in looking after you, especially as a solo traveller. Our National Escorts are the heart of our tours, and Andy is certainly a shining example of what makes Wendy Wu Tours special.

We're glad you enjoyed the local guides, accommodations, and the incredible variety of food throughout China. It sounds like you packed in some amazing experiences, and how lucky you were with the weather!
Thank you also for your honest feedback about the Japan portion with Nao. We understand the pacing didn't feel quite right in some places, and we appreciate your comments about the lunch venues and visibility with the group. This kind of detailed feedback is invaluable, and we'll be passing it on to our operations team to help us continue improving the experience for future travellers.

Thank you for choosing Wendy Wu Tours for this epic journey across two incredible countries. We hope you have many wonderful memories to treasure!

Warm regards,
Caroline - Wendy Wu Tours

Japan by Rail

Tuesday 26 Aug 2025
Overview Rating:
Our Service: Excellent
Very. Helpful advisors plus visa service.
The inclusive holidays are very attractive with interestingl destinations

Our Response

Thanks so much your review, we're really proud of our travel consultants, they really are the best in the business. Your tour will come round really quick and we can't wait to hear from you when you come back! In the meantime, do let us know if we can be of any help at all. Thanks, Jimmy, Wendy Wu Tours.

Majestic Yangtze

Friday 06 Jun 2025
Overview Rating:
Our Tour: Excellent
From the moment we met our group and our guide “Stone” I knew our first China experience was gonna be exciting and fun and it certainly lived up to expectations
The “Stone family”made this holiday working as one unit making sure no one’s left behind on the fast pace itinerary which included Shanghai, Ciqikou, Chengdu, Xian, Beijing
With full pack days, seeing all the sites Shanghai at night on a river cruise
Four nights on a river cruise on the Yangtze River gardens, temples, pandas terracotta army the Great Wall of China that’s not to mention shows why you’re having a meal in the evening dressing up as Emperor and Empress jumping on a plane four in the morning the experience being on the bullet trains to your internal destinations the food was incredible so many different varieties of Chinese food.
There is so much to see and do on this China experience there is not enough room on this page
If you want to experience China, this is the trip for you
A big thank you to Stone our guide and our local guides and to Wendy Wu for making this the best holiday for us

Wonders of China

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
Excellent, Julia was very helpful, knowledgeable and professional throughout. We had clear ideas on the destinations but we meant on Julia for advice and her experience. It is refreshing to have the telephone answered promptly and get through to to the right department quickly. The next steps have all been made clear and confirmed by e-mail.

Japan Uncovered - HN

Saturday 18 Jan 2025
Overview Rating:
Our Service: Excellent
We went to the Manchester Destinations travel show having firstly attended an online webinar and got to meet Wendy Wu doing a talk, soooo much energy😎. The staff at the show were brilliant and Andy looked after us so well tailoring the flights and add-ons we wanted booking us a holiday of a lifetime to Japan then Hong Kong.