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"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Discover Japan

Thursday 15 Jan 2026
Overview Rating:
Our Service: Excellent
Exactly what I expect from Wendy Wu - Professional, informative, friendly.

Our Response

Thank you for your kind feedback.

We are delighted to hear that your experience with Wendy Wu Tours met your expectations and that you found our service professional, informative, and friendly. We trust your upcoming trip will be just as seamless and enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Discover Japan - HN

Tuesday 16 Dec 2025
Overview Rating:
Our Service: Excellent
Excellent: knowledgeable, helpful and happy to make changes even once booked. This will be trip no 3, previous two were excellent

Our Response

Thank you very much for your kind recommendation. I am delighted to hear that you have found our team knowledgeable, helpful, and happy to assist with changes, even after booking. It is especially rewarding to know that this will be your third trip with Wendy Wu Tours, and that your previous two holidays were excellent.

Thank you for your continued trust in us. We very much look forward to welcoming you on your next adventure.

Kind regards,
Jimmy
Wendy Wu Tours

Discover Japan

Monday 15 Dec 2025
Overview Rating:
Our Tour: Excellent
Great itinerary, great service from Wendy Wu staff in Australia and a wonderful guide in Japan (Mariko Hirata).

The tour was full-on but delivered on everything I was thinking of. Accommodation was great, destinations and activities were excellent. The daily organisation also managed to avoid heavy tourist numbers at a number of sites and that was much appreciated.

Happy to travel again to Japan and with Wendy Wu, am already planning the next trip.

Discover Japan - HN

Sunday 23 Nov 2025
Overview Rating:
Our Tour: Good
Loved Japan.
Food served left a lot to be desired. Breakfast was always good but lunch and dinner not tasty, bland and repetitive day after day the same. We never knew what we were eating either.

Discover Japan

Thursday 20 Nov 2025
Overview Rating:
Our Tour: Excellent
Superb service from start to finish. The organisation when in Japan was excellent and trouble free. The venues were stimulating and on occasions breathtaking. Highly recommend Wendy Wu.

Discover Japan - HN

Monday 17 Nov 2025
Overview Rating:
Our Tour: Good
I nearly didn’t go on this holiday because my travel companion was too ill to travel but I decided to brave it and I’m glad I did. It was a packed itinerary with lots of different experiences so not much time to feel lonely. Our guide Junya was very friendly and informative although I did have to concentrate to understand him sometimes. Generally the hotels were good but they did vary in standards as did the food offered. I felt that there was rather too much Japanese food which became a bit repetitive after a time. The travel arrangements were excellent and very efficient. Overall it was a great holiday and Japan is a wonderful country to visit and experience a very different culture

Discover Japan

Thursday 06 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellent tour and I did discover much of Japan - new and remembered.
The itinerary was full and diverse, interesting and charming.
The guide was knowledgeable and full of local insights that we would otherwise find difficult to know.
Accommodation and meals were excellent.
The solo tour was a bonus.

Discover Japan

Wednesday 05 Nov 2025
Overview Rating:
Our Tour: Excellent
No fuss, and a faultless 'Discover Japan Tour'.
They did what they said they would do. A1 5Stars.
We booked rather late leaving just 6 weeks preperation.
My only comment would be, a little more guidence would be good regarding the advised upfront-online registration on the Japanese Government Website. There is good tuition on YouTube, this could be included and passed on to UK travellers.

Discover Japan

Monday 03 Nov 2025
Overview Rating:
Our Tour: Good
Apart from the food the whole trip was very good
Food was monotonus and boring in the end
Wish could have more choice
Also last lunch of the trip was a very boring cheap street restaurant which could have been better

Discover Japan

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
The tour was exactly as articulated in the documentation. It was packed with iconic sites . The organisation was brilliant and our tour guide - Yoko - exceptional . Everything was meticulously planned and the quality of the food and hotels better than we expected.

Discover Japan - HN

Wednesday 22 Oct 2025
Overview Rating:
Our Service: Excellent
I've had to contact Wendy Wu tours on a few occasions and they have always handled my inquiry promptly and efficiently. I feel confident with their service.

Discover Japan - HN

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
This holiday is a wonderful introduction to the Japanese culture, way of life, food, architecture and religions. Although tiring, mainly due to the humidity and travelling on everyday, we saw and learned so much. Our guide Mariko was wonderful and nothing was too much trouble for her. Our group of 20 people from UK, Ireland, Australia and NZ were friendly and helpful. Everything was very well organised almost to the minute. Fantastic introduction to everything Japan has to offer. Thank you

Discover Japan - HN

Tuesday 21 Oct 2025
Overview Rating:
Our Tour: Good
Discover Japan is a fast paced tour of some of the major sites and some of the less known ones.
The attractions visited are amazing and include some major cities and visits to the mountains. Lots of history and a few UNESCO world heritage sites included in the trip.
There is also the opportunity for some hand-on activities with souvenirs to take home.
Friendly guide who went out of his way to look after us.
Good quality hotels and coaches used throughout the tour.
Only let down was the food. Was expecting a choice of delicious Japanese cuisine but was only given a standard set meal - extremely disappointing, especially when we could see the other food on offer around us.

Discover Japan

Thursday 02 Oct 2025
Overview Rating:
Our Tour: Excellent
This is a very busy trip, packed with amazing locations and sights. Be prepared to cover lots of ground on foot, but it is worth it !!!

Our Response

Many thanks for your 5 star review! It is sincerely appreciated. Kind regards, Jimmy, Wendy Wu Tours

Discover Japan

Thursday 02 Oct 2025
Overview Rating:
Our Tour: Excellent
I would highly recommend Wendy Wu tours , they are very well organised . The tour of Japan was excellent with the guide being very well informed and she went the extra mile , providing us with her favourite snacks to try , cooling wipes and giving us a lot of information about Japanese culture and history .

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards