The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Grand Tour of China|Hong Kong Glimpses (2N/3D)

Wednesday 14 Oct 2026
Overview Rating:
Our Tour: Excellent
The 25 day Wendy Wu Tours Grand Tour of China was well paced and well organised, with special thanks to national guide, Betty. I would have no hesitation in recommending this tour as an introduction to China. In complete contrast the separate two night, three day Hong Kong Glimpses stopover we asked Wendy Wu to organise at the conclusion of our Grand Tour of China was a shocker. The information provided was inadequate, the room in the Dorsett Hotel Wanchai was tiny and the hotel itself was a time capsule from the 1980s.

Grand Tour of China

Thursday 08 Oct 2026
Overview Rating:
Our Tour: Excellent
The tour gives a comprehensive insight into both an ancient culture and a modern thriving economy. The transport and accommodation arrangements were excellent as was the overall organisation and smooth operation throughout. The national and local guides were very professional, efficient and patient and spoke good English -nothing was too much trouble for them. This is a long and perhaps tiring tour but extremely fulfilling.

Additional Night Xian|Silk Road Explorer

Saturday 26 Sep 2026
Overview Rating:
Our Tour: Good
The Silk Road tour was good overall with our very good national guide Sophie Jin . We did the Grand Tour of China with Wendy Wu in 2024 . We have already been to Xian twice before the Silk Road tour and to Beijing quite a few times before. So , I would suggest to Wendy Wu tours to organise something different for those who have already been to Xian and Beijing. There were a few people in our group who were in the same situation as us and have already been to these cities before. Apart from Xian and Beijing, everything else was new and this is where it becomes interesting and where the real tour started for us.
Xinjiang is very interesting and different from the other parts of China. There is a lot of long travel by coach in Xinjiang and may I suggest to cut down on those by replacing them with a single airplane trip and cutting down on some of the nonessential towns.
One other issue is the midday meal which tends to affect the program of the day.
Most people in the group felt we were having too much food in the middle of the day. May I suggest cutting down on a full meal at lunch and bring a picnic or sandwiches for lunch which would give more flexibility to the day program.
Overall, I enjoyed the Silk Road tour . Our national guide Sophie Jin worked very hard to make sure we all have a good and safe tour and I am very grateful to her.

Grand Tour of China

Friday 14 Aug 2026
Overview Rating:
Our Service: Excellent
Very helpful and knowledgeable staff. Friendly and capable of sorting out best deal.

Our Response

That's great to hear and thanks not only for your five star review, but for booking your tour to Japan with us. We'll make sure you have a wonderful time.

Kind regards

Jimmy, Wendy Wu Tours

Grand Tour of China

Tuesday 28 Jul 2026
Overview Rating:
Our Service: Excellent
Steve listened to my requirements, and explained throughout the phone call my options and the cost involved. Very satisfied with the service

Our Response

That's great to hear and Steve will be delighted to read your feedback.
Do let us know if you have any questions regarding your tour, we're always happy to help.
Thanks, Jimmy, Wendy Wu Tours

Grand Tour of China

Wednesday 15 Jul 2026
Overview Rating:
Our Tour: Excellent
Excellent itinerary covering Beijing, Great Wall, temples, Terra-cotta Warriors, Pandas, bullet trains and more. The first 2 weeks were full on. Meals were really good Chinese food. Hotels were excellent locations and of 4 stars or higher. Our national guide (Summer) stayed with us through out the trip, with supporting local guides.

Our Response

We love our Grand Tour of China and Summer is one of our most dedicated guides. We're delighted she looked after you so well.
Many thanks for your five star review and we hope to be of service to you again.
Kind regards
Jimmy, Wendy Wu Tours.

Grand Tour of China

Saturday 20 Jun 2026
Overview Rating:
Our Service: Excellent
Service that could not be faulted

Our Response

That's great to hear and thanks for rating us 5 star! Thanks, Jimmy, Wendy Wu Tours

Grand Tour of China

Thursday 18 Jun 2026
Overview Rating:
Our Tour: Excellent
Our tour guide David was amazing going above and beyond to ensure our group had a fabulous time. 🤩 The trip is great, but heavy going, with a lot to packed in. Be prepared for early starts, long days, and time sitting on trains, coaches and airports.. In retrospect I’d reduce days spent on the Yangtze and add those days onto Shanghai (so much to see and do). 🤔 Pack light, take a light rain -Mac, spare trainers, use either Alipay or WeChat - both widely used (more than cash or credit cards) in China. Most of all be prepared to be amazed and say ‘WOW’ a lot😉

Our Response

Dear Sue,
Thank you so much for your amazing review and valuable recommendations. We are thrilled to learn that you had an amazing time and David made it even more enjoyable and memorable. We certainly hope to welcome you again on one of our tours in the future. Thank you for sharing your wonderful photos!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Tuesday 16 Jun 2026
Overview Rating:
Our Service: Excellent
Customer Services representative Joe took time to understand our needs and concerns and we were able to book our Grand Tour of China.

Our Response

Many thanks for your feedback; Joe will be delighted to read your comments! Do give us a call if you have any questions regarding your tour. King regards, Jimmy, Wendy Wu Tours.

Grand Tour of China

Monday 01 Jun 2026
Overview Rating:
Our Service: Excellent
Quick answer of the phone. Everything explained clearly and all questions answered. Have now booked.

Our Response

That's great to hear and do let us know if you any questions about the tour.
Thanks
Jimmy, Wendy Wu Tours

Grand Tour of China

Friday 29 May 2026
Overview Rating:
Our Tour: Good
Great way to see China, However trip 3 days to long should have spent one more night in Guling then on to Shanghai for 3 nights food reasonable to start with ,poor towards the end of trip to many lazy Susans
not enough variety!! 3 meals a day not necessary breakfast and evening meal sufficient with more money being spent on the evening meal Quality

Grand Tour of China

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Good
This is quite a fast paced tour that covers a lot of sites in China. The hotels are clean with friendly staff. Food is okay but contain a lot of oil and fatty meat with bones in it. Our tour manager and expert tour guide were very good and looked after us really well.

A lot of walking is required on average you will do about 15000 steps as thee is a lot of sight seeing. Be prepared for crowds as there are a lot of holiday makers out and about. The shows that you are taken to a night are excellent and with going to.

All in all a great experience.

Grand Tour of China

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Patient advisors, (especially Zoe, who had the patience of a Saint, answered numerous questions, giving us great advice and information about our pending trip.

Our Response

Dear Customer,
Thank you so much for your lovely feedback. We are delighted to hear that Zoe and our Reservations Team were able to assist you with patience, helpful advice and information while planning your upcoming trip.
I will be sure to pass your kind words on to Zoe and the wider team, who will be so pleased to hear your feedback.
Thank you again for choosing Wendy Wu Tours and we hope you have a wonderful journey ahead.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Tuesday 07 Apr 2026
Overview Rating:
Our Service: Excellent
I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking.

Zoe’s kindness and friendly nature made the entire process smooth and enjoyable. She was patient, attentive, and always willing to go the extra mile to ensure all my questions were answered. Her in-depth knowledge of the tour options and travel arrangements gave me great confidence in my choices, and her clear explanations made everything easy to understand.

What stood out most was her genuine willingness to help. From the initial enquiry through to finalising the booking, Zoe was consistently professional, responsive, and thoughtful in her approach. She made what could have been a complex process feel effortless. Zoe has helped me with my other bookings to Vietnam and Thailand.

Zoe is truly an asset to your team, and I’m very grateful for her assistance. I look forward to my upcoming trip knowing everything has been arranged so well.

Our Response

Dear Jo-Anne,
Thank you very much four your glowing 5-star review! I am sure Zoe will be delighted to read you lovely comments. We are glad that Zoe's knowledge, professionalism and genuine care made such a positive impact on your experience with Wendy Wu Tours. We appreciate your loyalty and support. Looking forward to welcome you on your next adventure soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Liz is always great this will be trip 5 we have seen Asia with Wendy Wu Tours
China, India, Vietnam,Cambodia, Thailand and now after 10 years back to China looking older and with more grey but still looking forward to the next Wendy Wu adventure with comfort.