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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Inspiring India

Sunday 22 Feb 2026
Overview Rating:
Our Service: Good
Very informative and efficient . Can’t really give a review until we’ve experienced the holiday.

Highlights of India

Sunday 15 Feb 2026
Overview Rating:
Our Tour: Excellent
This was a fantastic trip from the moment we stepped off the plane. Kumar, our national guide, was 100% committed to ensuring that every moment of our adventure brought knowledge and depth of understanding of his country and culture and provided us with so many new experiences. He never seemed to be off duty and frequently checked back with us that the tour was going ok. He steered us through the chaos of Indian stations and was very reassuring and comprehensive in ensuring that we knew the detail for daily plans Although, at times there was a lot of travelling, this only enhanced our discoveries. Some have previously complained that the road journeys are boring and uncomfortable. Certainly the highways can be a bit monotonous and bumpy, but this does provide an opportunity to catch one's breath and reflect on our adventure. Once off the highways the journeys provided an opportunity to have a glimpse of the daily way of life in the countryside, away from the cities. The local guides were also excellent providing so much information, often with a sense of humour. We returned home wanting to explore India further and on the basis of this tour we will definitely be using Wendy Wu! My only criticism is that there is too much food provided which often seemed wasteful when there is so much poverty evident in this country

Our Response

Thank you so much for your wonderful review.

We’re delighted to hear that your trip was fantastic from start to finish and that Kumar made such a positive impact on your experience. His dedication, knowledge, and care for every detail are qualities we value greatly, and we’ll be sure to pass on your lovely feedback.
We’re pleased that you enjoyed the rich insights from our local guides and that even the longer journeys added to your understanding of India’s landscapes and daily life.
Your thoughtful comments about the food provision are also appreciated, and we will certainly review this as we continually refine our tours.

It’s wonderful to hear that you’ve returned home inspired to explore more of India — we’d be thrilled to welcome you on another Wendy Wu trip soon!

Highlights of India

Saturday 14 Feb 2026
Overview Rating:
Our Service: Excellent
Have booked my 1st holiday with Wendy Wu Tours. Very impressed so far - Joe was extremely helpful and knowledgeable. He understood my needs and worked hard to achieve this. I've booked to go to India with them in October so I hope the whole experience is as good as their sales team.

Our Response

Thank you so much for your lovely 5‑star review. We’re delighted to hear that your first booking experience with Wendy Wu Tours has been so positive.
It’s wonderful to know that Joe was able to support you with such helpfulness, knowledge, and attention to your needs. We’re thrilled he made the process straightforward and enjoyable for you.

Your trip to India in October sounds fantastic, and we truly hope the rest of your journey with us — from planning to travelling — is every bit as good as your experience with our sales team so far.

If there’s anything you need in the meantime, we’re always here to help.

Additional Night Delhi |Highlights of India

Wednesday 11 Feb 2026
Overview Rating:
Our Tour: Excellent
Very well organised
Our guide, Kulmar, was excellent and most considerate of our needs and abilities. His attention to detail was impeccable.
The accommodation was first rate, and most comfortable.
The itinerary was engaging and interesting with time for see and experience all.

Our Response

Dear John,
Thank you so much for your lovely review.
We truly appreciate you taking the time to share your experience and hope to welcome you on another journey with us soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Inspiring India

Friday 30 Jan 2026
Overview Rating:
Our Service: Good
I have been with Wendy Wu tour before and I find the tour value for money. National guide are knowledgeable and helpful.

Inspiring India

Friday 30 Jan 2026
Overview Rating:
Our Service: Excellent
The booking system is very good. The advice received from Wendy Wu always supports the process making sure that the right travel itinerary and holiday is booked

Christmas in India

Thursday 29 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent and friendly service from Cheryl. All my questions answered and feel like i've made the right choice in choosing Wendy Wu for my trip

Inspiring India

Sunday 25 Jan 2026
Overview Rating:
Our Service: Excellent
Personal, thoughtful, helpful. Knowledgeable and friendly

Inspiring India

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
Wonderful, friendly service from the team at the roadshow at Tunbridge Wells on 20th Jan 2026. A very informative presentation to highlight a few of the places available with Wendy Wu. Space created to enable questions to be asked and the team were available to discuss any travel plans and to book a tour after the presentation.
Beau was very helpful in answering my questions and it was great to finally meet her having had numerous conversations regarding previous tours.
The Destinations Show is great to visit, but for me, the smaller setting of the roadshow was a much nicer experience.

Additional Night Kochi (Cochin)|Southern India & Sri Lanka

Monday 19 Jan 2026
Overview Rating:
Our Service: Good
I have spoken to two customer service representatives and on both occasions I received excellent customer service. Both representatives were very professional in their approach and responsive to my requests for further information. I have since booked a holiday for November 2026.

Our Response

Dear Customer!
Thanks so much for your feedback! We’re thrilled our team could help and that you’re all set for your November 2026 holiday. We can’t wait to make it an amazing experience!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Inspiring India

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
Helpful, polite and informative when handling my booking.
Only just booked the holiday

Our Response

Thank you for your feedback.

We are glad to hear that your booking was handled in a helpful, polite, and informative manner. As you have only just booked, we trust this positive experience continues throughout the lead-up to your holiday and, of course, during the tour itself!

Kind regards,
Jimmy
Wendy Wu Tours

Inspiring India

Thursday 15 Jan 2026
Overview Rating:
Our Service: Excellent
Great customer service. Provided just what I was looking for. Explained all the options and no pressure.

Our Response

Thank you for your feedback.

We are delighted to hear that we provided exactly what you were looking for, explaining all the options clearly and without any pressure. We trust your upcoming trip with Wendy Wu Tours will be just as smooth and enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

India by Rail

Wednesday 14 Jan 2026
Overview Rating:
Our Service: Excellent
Absolutely stellar service from Joe D, exceptional advice and listened to us about what was important on the two big trips we wanted to consider. We looked online first and saw what we quite liked but then he suggested a different option we hadn’t considered for both India and SE Asia, which have ticked every box. Just about came in on budget whilst delivering far more than we thought we could achieve, he wasn’t pushy, just super helpful and offered great advice. We have looked at a great number of tour companies supposedly specialising in these areas but all “told us” what we should do which didn’t hit all (or even some) of our wishes mostly by pushing what they wanted to sell and not listening properly. Wendy Wu and Joe ticked every box and even as highly experienced and mature travellers I don’t think we’ve ever received such good service, I would highly recommend you give them a try and ask for Joe D. Happy travels!!

Our Response

Thank you for your fantastic and detailed feedback.

We are thrilled to hear that Joe provided such exceptional service, listening carefully to what was important to you and offering helpful suggestions for both India and Southeast Asia that ticked every box. Joe will be delighted to read your comments!

Do let us know if you have any questions regarding your booking.

Kind regards,

Jimmy
Wendy Wu Tours

Wildlife of India

Tuesday 13 Jan 2026
Overview Rating:
Our Service: Excellent
Arti has been really helpful with my latest booking. Giving me time and space to make the right holiday choices.
I have now booked 4 trips with Wendy Wu for the following reasons;
First trip to Borneo was faultless. The tour director Wayne created a memorable trip for all of us, and a year on, all of us remain in contact. The mix of restaurants/cafes chosen was just right , the food was good everywhere. Wayne was calm and professional in all situations and as a result I felt confident to go ahead and book further trips.
Nikki in the flights department has been exceptional, re my trip to Indonesia. She has delivered a personalised service for a very fair and reasonable price.
Overall I would say Wendy Wu has got it right on every level; varied tours, good quality accommodation and meals, backed up by an approachable back office that treat you fairly and give good value for money.

Our Response

Thank you for your wonderful and detailed feedback.

We are thrilled to hear that Arti has been so helpful with your latest booking, giving you the time and space to make the right choices. It is fantastic that your experiences with Wayne in Borneo and Nikki in the flights department have left such a positive impression. We are delighted that our mix of tours, accommodation, meals, and supportive back-office service has met your expectations across multiple trips. We trust your latest adventure with Wendy Wu Tours will be just as memorable and enjoyable as the previous ones.

Kind regards,
Jimmy
Wendy Wu Tours

Inspiring India

Wednesday 07 Jan 2026
Overview Rating:
Our Tour: Excellent
Unbelievably good. Tour leader Kumar fantastic. Best tour leader ever. Knowledgeable snd caring

Our Response

Dear Customer!
Thank you for your 5-star review. We’re thrilled to hear you had such an excellent experience and that Kumar made such a positive impression. It’s wonderful to know his knowledge and care stood out, and we’ll be sure to pass on your kind words to him. We truly appreciate your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours