Reviews

Knowledgeable agent who was patient and attentive to all our questions leaving us feeling confident in our choice of holiday

Very knowledgeable

We went to the Manchester Destinations travel show having firstly attended an online webinar and got to meet Wendy Wu doing a talk, soooo much energy😎. The staff at the show were brilliant and Andy looked after us so well tailoring the flights and add-ons we wanted booking us a holiday of a lifetime to Japan then Hong Kong.

The service Cheryl provided was first class. She was very helpful and went to great lengths to find the exact holiday with the extensions before and after that we wanted.

Contacted them and placed order by phone.
Very informative and helpful

Excellent customer service.
Made booking my tour so simple.
Can't recommend Wendy Wu highly enough.

Knowledgable and patient advisor. All details clarified and questions answered clearly. Great support by Sheryl.

Beau was really helpful and friendly. Made it a pleasure to book our holiday.

The website was very easy to use and was detailed and informative, making all necessary details readily accessible. I chose to make the booking by telephone. The person we spoke to was knowledgeable and helpful.

Cheryl was so helpful answering all our questions, finding best flights etc.
It mad booking so easy

In just one week we visited several cities, rode on a bullet train, ate a wide range of food and saw many sites of interest in the country. An excellent trip.

A truly wonderful experience delivered by a tour company, Wendy Wu, that really knows what makes for an excellent holiday. Our local tour guide was top class and added to the enjoyment of the tour.

Brilliant itinerary, good guide and well organised. Good hotels and attractions visited.

Tour was very well organised and the guide was very experienced and knowledgeable. A good mix of the main tourist sites in the big cities and some smaller cities and towns that were less crowded. Sometimes long days starting early but I didn't mind that because it ensured we got to see more places. Some things could be improved - the quality of the hotels varied, although all were OK and no specific issues with any. The food was generally good but the Japanese food could have been more varied and showcased more of the amazing food available in Japan - many days had very similar bento box style meals.

Excellent tour by train but non-stop. The hotels were of a high standard as it would appear they catered for the business people sector. The guide was very knowledgeable and very caring. My main criticism is that we were too far from the centre of town on many occasions and the hotels didn’t have a bar or social area where the group could meet and relax after a full on day. I am aware that Japan doesn’t have a drinking culture but there wasn’t even a coffee shop in the hotels where we could meet up. Our group was from three different countries and got on very well. I believe the tour could have stopped in Tokyo with some trips out so that we could have immersed ourselves in the art galleries and museums and the funky eating places at night, plus some serious shopping. The last few days travel didn’t enhance the tour but made it exhausting for limited sightseeing. We had to live with belongings for three days and nights whilst our main luggage was taken separately ahead, with no toiletries allowed in this main baggage. We were extremely disappointed with the last meal in the Brewery in Soppora. It was smokey, loud and the average age of the group hadn’t been considered for its appropriateness as a venue and didn’t offer us the opportunity to relax together as a group to say our farewells.
The trip ran like clockwork, stepping off one train and walking seven steps across the platform to catch the connecting one.
The trip could have been cheaper if we had finished our tour in Tokyo as we wouldn’t have had to fly from Soppora to Tokyo to get back to the UK.
All in all I enjoyed this tour very much but the points I have made could have turned a good trip into an outstanding one.