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"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Additional Night Osaka – HN|Additional Night Tokyo – HN|Jewels of Japan - HN

Tuesday 23 Dec 2025
Overview Rating:
Our Service: Excellent
Personable, professional, patient service.

Essence of South Korea & Japan

Monday 22 Dec 2025
Overview Rating:
Our Tour: Good
South Korea: We missed the opportunity to stop and look at things that interested us, as the group was constantly moving on at quite a pace. A nice variety of sites were visited. Also, didn't get to try the world-famous Korean Fried Chicken.
Japan: The pace on this leg was more relaxed. We also had more evening meals at the hotel that gave a greater variety of cuisines. Our guide navigated the tour group through the train stations to get on & off the bullet trains brilliantly.
We really enjoyed the mild temperatures of Autumn and the depth of colour in the trees as the leaves changed with the season.

Our Response

Hi Claire, Thank you for your thoughtful feedback on the Essence of South Korea & Japan tour. We're glad you enjoyed the variety of sites and appreciated the autumn colours – they really are spectacular at that time of year.

We note your comments about the pace in South Korea. Finding the right balance between covering key sites and allowing time for exploration is a priority for us, so your feedback is valuable. We're also pleased to hear that the Japan leg felt more relaxed and that our guide's expertise in navigating the bullet trains made such a difference.

Thank you for choosing Wendy Wu Tours. We hope to welcome you back soon.

Experience Japan

Sunday 21 Dec 2025
Overview Rating:
Our Tour: Excellent
Really enjoyed our tour. Our guides were fantastic, both really knowledgeable.
Hotels were really nice.
We visited variety of places.
Group was very nice,
Had different experiences every day
Would recommend Wendy Wu tours

Our Response

Thank you for your lovely feedback on Experience Japan. We're so glad you enjoyed the variety of experiences, and we're thrilled that our guides brought such knowledge and enthusiasm to the tour.

It's wonderful to hear that the group dynamic added to the experience – that's definitely one of the ingredients that make a tour truly special.

We really appreciate your recommendation, and we very much hope to welcome you back soon.

Thank you for choosing Wendy Wu Tours!

Ancient Empires of China & Japan

Thursday 18 Dec 2025
Overview Rating:
Our Tour: Good
a great experience with a lot packed in over seven days. the guides we had on the tour were wonderful.

Our Response

Thank you so much for your lovely feedback on the Ancient Empires of China & Japan tour. We're delighted that you found it such a great experience, and we're thrilled to hear that our guides made such a positive impression on you.

We truly appreciate you taking the time to share your thoughts, and we hope to welcome you on another Wendy Wu adventure soon.

Thank you for choosing Wendy Wu Tours.

Discover Japan - HN

Tuesday 16 Dec 2025
Overview Rating:
Our Service: Excellent
Excellent: knowledgeable, helpful and happy to make changes even once booked. This will be trip no 3, previous two were excellent

Discover Japan

Monday 15 Dec 2025
Overview Rating:
Our Tour: Excellent
Great itinerary, great service from Wendy Wu staff in Australia and a wonderful guide in Japan (Mariko Hirata).

The tour was full-on but delivered on everything I was thinking of. Accommodation was great, destinations and activities were excellent. The daily organisation also managed to avoid heavy tourist numbers at a number of sites and that was much appreciated.

Happy to travel again to Japan and with Wendy Wu, am already planning the next trip.

Additional Night Osaka|Additional Night Sapporo|Journey through Japan

Wednesday 10 Dec 2025
Overview Rating:
Our Service: Excellent
Cameron was easy to understand, explained the rules regarding special offers and promptly returned answers to email queries.

Japan Uncovered

Sunday 07 Dec 2025
Overview Rating:
Our Tour: Excellent
We had an amazing time time. We couldn’t have asked for any more

Japan Uncovered

Thursday 04 Dec 2025
Overview Rating:
Our Tour: Excellent
An unforgettable experience in a fascinating country thanks to Wendy Woo’s expert team.

Japan by Rail

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Excellent
This tour is a great introduction to Japan, visiting key sites and cities from the south to the north. Three meals a day, with an excellent range of Japanese cuisine, is offset by around 12k steps a day!
Transport is a mix of Shinkansen and Express trains plus coach journeys. The train services are amazing - wish UK trains were the same!!
Hotels very good and practical experiences (sushi-making, carving, calligraphy, etc) were good fun.
We had the brilliant “Mike” as our guide - incredibly hard-working, knowledgeable and funny.

Japan Uncovered - HN

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Good
We saw many beautiful places and enjoyed many different cultural experiences. The Japanese food was delicious but some of the 'western' style meals were disappointing. I would prefer to eat food which is local. The autumn colours were stunning and the weather was ideal for sightseeing. Our guides and drivers were all outstanding.

Gems of Japan & Shikoku

Monday 01 Dec 2025
Overview Rating:
Our Service: Excellent
Very helpful, informative and patient as it was a complex booking

A Week in Japan - HN

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Excellent - Although they were busy, I wasn't waiting for ages to get through on the phone. All my questions were answered and a booking quickly made.

Japan Uncovered

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Despite a typhoon accompanying us on holiday the tour guide managed to keep us all safe, fed and accommodated without much fuss in Vietnam November 2025. The changes in schedule were a shame but Loc's experience and enthusiasm made for an interesting holiday. The Mekong cruise was wonderful and Cambodia is such a beautiful country, albeit with a challenging recent history. Bunvath is a charming and sensitive guide, we were lucky to have both Loc and Bun.

Japan Uncovered

Saturday 29 Nov 2025
Overview Rating:
Our Service: Good
The telephone conversations with Jade Moore were very good. The email offer for the holiday gave flight options and a final price, but did not detail the whole package. Our understanding of the package was based solely on the internet information.
Our request for a brochure did not materialise, despite receiving a confirmation email.

Reviews

Don't just take our word for it - read our reviews!

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Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards