Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Japan Uncovered

Tuesday 20 Oct 2026

Overview Rating:

Our Tour: Excellent

Fabulous itinerary and we were very lucky with the weather. Only one day of rain ( late Sept '26 ) Lucky enough to see all the major sights in brilliant sunshine. To see the massive spectacle of Mt. Fuji with a beautiful collar of cloud was breathtaking to say the least. A very full-on trip. Tiring but the group of 28 made it and everyone got on so well together. Our guides English was something that took a while to tune into and her understanding of questions from the group needed a bit of tweaking but she did her job adequately. This was outweighed by the brilliant fun and humour of the group and the itinerary was as I have said top notch so not a huge problem.

Japan Uncovered

Monday 19 Oct 2026

Overview Rating:

Our Tour: Excellent

Very busy holiday. But you certainly get a taste of Japan. Bonus that all meals are included and are very good with a good range of local and international dishes

Japan Uncovered

Sunday 18 Oct 2026

Overview Rating:

Our Tour: Excellent

The tour gave a comprehensive overview of Japan, especially the main island where most of the places of interest can be found. The visits covered places of interest - Mt Fuji, castles, temples and shrines, gardens, museums and interesting venues for food and drink buffs. The food tended to be mainly Japanese, as one would expect, but there were western food offerings as well. The hotels were mainly city hotels that catered for western travellers and were suitable for the task. A great way to visit a new country, complemented by a brilliant tour guide.

Jewels of Japan

Sunday 18 Oct 2026

Overview Rating:

Our Tour: Good

I have used many Travel Companies and Wendy Wu is up there as one of the best. The Tour Manager was extremely knowledgeable and knew how and when to supply information not only relevant to the trip but as to the culture and economy of the country and in comparison to the rest of the world. Wendy Wu supplied considerable information in readiness for the trip. I have given 4 stars withholding the fifth due to my own personal food limitations and difficulties but fellow travellers were enthusiastic about the Japanese food and enjoyed this part of the trip as much as the visits to the jewels of Japan.

Discover Japan

Friday 16 Oct 2026

Overview Rating:

Our Tour: Good

The holiday was well organised , we saw as much as we could have, all of which was varied exciting but also challenging. I could not have managed without the tour manager.

The tour could have benefited from some downtime, for rest I.

Discover Japan

Friday 16 Oct 2026

Overview Rating:

Our Tour: Good

Hiroshima Saijo was an excellent guide. Informative and very well organised. All the journeys and connections went well on a very busy tour. I would have liked a little more free time, but appreciate how many interesting and wonderful sights were included. I was a little disappointed with the food in some cases, and would have preferred more choice on some of the meals. Unfortunately in the Buddhist restaurant there was a cockroach in my tea, taken from a large tea urn on the lunch table. The tea ceremony and craft experiences were a lovely addition. Overall I would recommend the tour as a good introduction to Japan.

Japan Uncovered

Friday 16 Oct 2026

Overview Rating:

Our Tour: Good

Japan Uncovered

Thursday 15 Oct 2026

Overview Rating:

Our Service: Excellent

Very nice hotels, itinerary and tour guide

Japan Uncovered

Thursday 15 Oct 2026

Overview Rating:

Our Tour: Excellent

A wonderful and informative tour. It was well organised with a good schedule. The tour guide was excellent.

Best of Japan - IJ

Thursday 15 Oct 2026

Overview Rating:

Our Service: Excellent

Every aspect of the tour in China was excellent. Our National Guide "Addison", made our tour exceptional.
This was our second tour with Wendy Wu and we are looking forward to our next tour in 2027.

Discover Japan - HN

Thursday 15 Oct 2026

Overview Rating:

Our Service: Excellent

Very helpful and very informative

Hong Kong Focus (3N/4D)|Jewels of Japan - HN

Thursday 15 Oct 2026

Overview Rating:

Our Service: Excellent

Friendly and efficient

Jewels of Japan - HN

Tuesday 13 Oct 2026

Overview Rating:

Our Tour: Excellent

The tour was wonderful. Our tour guide Miyoko was excellent. Very polite, provided great commentary & passion about what she was showing us. She was very thoughtful and helpful to all.

Experience Japan

Sunday 11 Oct 2026

Overview Rating:

Our Service: Excellent

Phil was excellent, really helpful and answered all our questions.

China by Land, Japan by Sea

Sunday 11 Oct 2026

Overview Rating:

Our Service: Excellent

Very professional service looking at options to fly from our regional airport and extra legroom/ business class. Gave us the confidence that our trip was in good hands. All confirmed by email 30 minutes later.