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"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Japan Uncovered - HN

Tuesday 04 Nov 2025
Overview Rating:
Our Tour: Good
We had a great trip and learned a lot about Japans history and their lifestyle now..Gluten free and FODMAP diets were well catered for .

The guide needed some extra microphone ( a head set ) and use of the available technology would have been better rather than holding up cards which not many could see on the bus .
Only complaint I have was too much food .A light lunch would have been better .Maybe a take out lunch so we didn’t have to rush to next venue

Discover Japan

Monday 03 Nov 2025
Overview Rating:
Our Tour: Good
Apart from the food the whole trip was very good
Food was monotonus and boring in the end
Wish could have more choice
Also last lunch of the trip was a very boring cheap street restaurant which could have been better

Additional Night Osaka including departure transfer|Additional Night Tokyo including arrival transfer|Discover Japan

Monday 03 Nov 2025
Overview Rating:
Our Tour: Excellent
This tour was exceptional. Our group of 18 were impressed with the experiences we were able to enjoy, the amazing scenery and the insight gained through our knowledgeable tour guide. Mari was a delight, going out of her way to ensure that we had all the information we needed every day so that we could relax and enjoy the varied experiences.
Hotels were of a high standard, food was delicious and I would thoroughly recommend a Wendy Wu tour to Japan.

A Week in Japan

Sunday 02 Nov 2025
Overview Rating:
Our Tour: Excellent
An awesome week in japan, places visited ,activities and a special mention goes to our tour guide mywako saito who went above and beyond for us all thank you .

A Week in Japan

Sunday 02 Nov 2025
Overview Rating:
Our Tour: Excellent
Long way to go for a week but it’s an excellent guided tour. Need to be reasonably fit as there is a lot of walking to cope with the full itinerary. Good hotels good guide good food

Additional Night Sapporo – HN|Japan by Rail - HN

Sunday 02 Nov 2025
Overview Rating:
Our Tour: Excellent
I wouldn’t have felt as though I’d seen any of Sapporo if I had not added on my extra night to the Japan by Rail tour! It allowed me to stroll through Maruyama Park for a day and to see the Autumn foliage light display that night at Nakajima Park. At least 2 nights here should be part of the Hsosn by rail trip!

Jewels of Japan - HN

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
The holiday was packed with everything you could want to see in the time available
Our guide Naomi Tsuruoka was excellent putting in a lot of time and energy to make the holiday as good as it was

Discover Japan

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
The tour was exactly as articulated in the documentation. It was packed with iconic sites . The organisation was brilliant and our tour guide - Yoko - exceptional . Everything was meticulously planned and the quality of the food and hotels better than we expected.

Jewels of Japan - HN

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
The trip was execllent and our guide, Masa, was superb. His knowledge and guidance was exceptional.

Japan Uncovered

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Good
Tricky start when trying to organise flights, and never really resolved satisfactorily. The content was comprehensive, however, the overall walking pace was just too fast. The physical rating was one, indicating long periods of being on your feet, which isn’t a problem, but the speed to keep to the schedule was too much. The tour guide was exceptional, informative and with a great sense of humour.

Japan Uncovered

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
A well organised tour. A great variety of experiences. Hiroshi our tour guide was very passionate about his love of Japan. He was always willing to assist if and when needed. A lovely country, with a very different culture.

Discover Japan - HN

Wednesday 22 Oct 2025
Overview Rating:
Our Service: Excellent
I've had to contact Wendy Wu tours on a few occasions and they have always handled my inquiry promptly and efficiently. I feel confident with their service.

Japan Uncovered

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
This is the second time we have travelled with Wendy Wu Tours and cannot fault them in any way whatsoever and will definitely be travelling with them again in the future. The tour was extremely well organised from start to finish and our guide was with us all the way and really helped to make the holiday perfect. I had a dietary requirement and I was catered for on every occasion above and beyond. The tour takes in all the essence of Japan, its lifestyle and culture. Absolutely perfect in every way.

Jewels of Japan - HN

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
I had a great time on the Wendy Wu Jewels of Japan tour. Our guide, Massa, was very kind and humorous and ensured we all got to the right place at the right time. The tour is quite hectic, with early-ish starts and late finishes, but we packed loads in. The other guests were from the UK, Australia, and New Zealand, and everybody got on well. I would definitely consider going on another Wendy Wu tour.

Discover Japan - HN

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
This holiday is a wonderful introduction to the Japanese culture, way of life, food, architecture and religions. Although tiring, mainly due to the humidity and travelling on everyday, we saw and learned so much. Our guide Mariko was wonderful and nothing was too much trouble for her. Our group of 20 people from UK, Ireland, Australia and NZ were friendly and helpful. Everything was very well organised almost to the minute. Fantastic introduction to everything Japan has to offer. Thank you

Reviews

Don't just take our word for it - read our reviews!

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Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards