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Reviews

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"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

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You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Japan Uncovered

Monday 09 Nov 2026
Overview Rating:
Our Tour: Excellent
Great tour, fabulous guide Mariko.

Japan Uncovered

Sunday 08 Nov 2026
Overview Rating:
Our Tour: Good
The tour and guide were overall were very good. However we found the tour overall tiring. This was due to travelling/visiting sites during day and then early evening dinners, with little break or rest time in between. When arriving at the next hotel, usually about 4.00, then early dinners were frequently 7.00 ish. Single night hotel stays were the hardest, as little time to relax, unpack before going off again with an 8.00 start the next day. Most hotels, whilst being well located centrally, either didn't have bars and when having hotel dinners, finished at 8.00. After a long day, getting out into the area for a group drink, was not really possible, although many of our group wanted to venture out. It maybe our age, but most were late 60's/ early 70's. It appears Japan have an early evening meal culture, and where we did venture out, most city centres seem to be closed by 9.00. Hotels varied widely in room size and facilites. A significant number we would rate as 3* with small rooms. No space to lay out large suitcases easily. I would have liked another day in Tokyo as being such a large city there was probably more to see and experience, but to complex to navigate around alone. A lot of the sights we visited were very busy. The Hiroshima museum, Golden temple and Torres Gates being examples, which detracted from what was being seen. I would recommend getting to the start hotel, a few days earlier to acclimatise and get over jet lag, when coming in from the Uk. Our Air China flights were excellent and worth considering over the Middle east carriers, as the flight home from Shanghai is 12 hours non stop, rather that a break half way through, allowing uninterrupted sleep if you can do it. Although connections didn't always line up, giving long gaps between flights in the middle of the night, with associated time differences in Shanghai.

Japan Uncovered

Saturday 07 Nov 2026
Overview Rating:
Our Service: Excellent
Very professional, reliable ? Easy to use booking service . Great staff .
Good prices . All meals covered in alien non English speaking nations .
Good hotels without cutting corners .
Well done .
Just about to do my 2 nd tour with them
I am a fussy vegetarian, in Vietnam and Cambodia they looked after me very well.

Japan Uncovered

Wednesday 04 Nov 2026
Overview Rating:
Our Tour: Excellent
This tour was exceptional, everything was organised and our tour guide was the icing on the cake . Such a beautiful destination, we enjoyed every minute .

Japan Uncovered

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Good
Many of Japan's most iconic buildings and beautiful gardens visited on Honshu in a couple of weeks. However, because of the large area covered, many hours were spent travelling by coach and in some locations we were very rushed and sometimes there was not enough time to visit everything, and we stayed in 8 different hotels! The hotels, restaurants, coaches and drivers plus arrangements were good as was the guide whose English was excellent.

Japan Uncovered

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
A very full on holiday, you must be reasonable fit as they are a lot of climbing and walking at the castles

Japan Uncovered

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Good
Our tour guide, Emiko, was fabulous. I learned so much history and heard the many stories/fables associated with places around Japan. She was very helpful and answered so many questions from our group with a smile on her face the whole time.
I visited well-known places and areas that I hadn't heard of before, which was a good mix. There are lots of temples and shrines in Japan.
On Miyajima Island, near Hiroshima, there are wild deer wandering around. They are very aggressive. I was walking back to the ferry with a gelato & a deer bit my trousers, then jumped on me, then bit me on the hip (it left teeth marks) to get to my gelato. It was a scary & painful experience, unfortunately. I'm relating this in the review for people to be aware not to walk around with any food & be wary of the deer.
The tea ceremony and making washi paper were fun experiences.
I have unusual dietary requirements and although the restaurants are told ahead of time, they usually were not very good at giving me food without the items that I couldn't eat. Sometimes they tried to substitute foods for me. One restaurant substituted a bread roll with porridge! If you can eat anything, you'll have no problems. If you can't, bring snacks for yourself.
There are usually convenience stores near the hotels, so you can also buy food there.
The hotels were very nice and comfortable and in good locations. All had a buffet breakfast of both Japanese and Western style foods.
The coaches that transported us around had lovely drivers and were comfortable, although none of them had toilets. But we did make stop at services along our routes, which were really great.
Japan is a very clean country with the cleanest public toilets that I've ever seen.

Japan Uncovered

Tuesday 27 Oct 2026
Overview Rating:
Our Tour: Excellent
Japan uncovered with Wendy Wu tours was fabulous.
It’s very full on, but very well organised, our tour guide was great.
I would recommend flying two days before tour begins as we flew day before our flight was delayed, on arrival to the first hotel after27 hours of travel we were rushed into the welcome meal, didn’t have time to refresh, the meal was very good as was all the food.
The tour takes you from one end of Japan to the other, if there is anything you want to see which isn’t included in the tour, there isn’t much free time but our guide was very helpful to organise anything else for you.
I would recommend Wendy Wu tours

Japan Uncovered

Monday 26 Oct 2026
Overview Rating:
Our Tour: Excellent
We had an excellent guide EMI,who shared her extensive knowledge of her country which made a great holiday a wonderful experience shared with a fantastic group of people.

Japan Uncovered

Monday 26 Oct 2026
Overview Rating:
Our Tour: Excellent

A China Experience|Additional Night Osaka|Japan Uncovered

Sunday 25 Oct 2026
Overview Rating:
Our Tour: Excellent
We had a fantastic experience on 2 Wendy Wu Tours. A China Experience tour was just brilliant. We had a fantastic tour guide Dan in China he looked after everyone he is so knowledgeable and fun to be around. We had many highlights on this tour. Dan made everything run smoothly. Then we went to Japan on Japan uncovered tour this was also brilliant a different cultural experience. Emico our tour guide made the tour so enjoyable with her knowledge of each place in Japan, Emico looked after everyone. Happy with only 28 people Max on both tours. This made it enjoyable to meet people easily. Hotel locations for both tours were great. We thoroughly enjoyed our Wendy Wu Tours.

Japan Uncovered

Saturday 24 Oct 2026
Overview Rating:
Our Tour: Excellent
Excellent organisation throughout. At 72 years old I found the pace very good, occaionally hard work. Some of the castle stairs were very steep...upto 61 degrees!
Some fair distances covered by coach but itinerary and breaks were well planned.

Japan Uncovered

Thursday 22 Oct 2026
Overview Rating:
Our Tour: Excellent
Covers a lot of ground and sights. A little hectic at times.

Japan Uncovered

Tuesday 20 Oct 2026
Overview Rating:
Our Tour: Excellent
Fabulous itinerary and we were very lucky with the weather. Only one day of rain ( late Sept '26 ) Lucky enough to see all the major sights in brilliant sunshine. To see the massive spectacle of Mt. Fuji with a beautiful collar of cloud was breathtaking to say the least. A very full-on trip. Tiring but the group of 28 made it and everyone got on so well together. Our guides English was something that took a while to tune into and her understanding of questions from the group needed a bit of tweaking but she did her job adequately. This was outweighed by the brilliant fun and humour of the group and the itinerary was as I have said top notch so not a huge problem.

Japan Uncovered

Monday 19 Oct 2026
Overview Rating:
Our Tour: Excellent
Very busy holiday. But you certainly get a taste of Japan. Bonus that all meals are included and are very good with a good range of local and international dishes