ALL TOURS ON SALE - Save up to $2000pp. All dates on sale. Plus, low $99pp deposit - Limited time Book Now
The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Jewels of Japan

Friday 24 Apr 2026
Overview Rating:
Our Tour: Good

Jewels of Japan

Friday 24 Apr 2026
Overview Rating:
Our Tour: Excellent
Noriko our tour guide was excellent and went above and beyond

Jewels of Japan

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Excellent
We had a fantastic time - we arrived in Tokyo after spending 3 days in Hong Kong and met up with the group. The meal at the Tokyo Bay Shiomi Prince Hotel that evening was horrible - the chicken legs were undercooked and several people had to send their food back to the kitchen. However, after that meal everything was fantastic. Our guide was Hiro who was excellent. We saw some amazing things and Hiro was so informative and told us about so many things. Mount Fuji and Hiroshima were particularly memorable although everywhere we went to was worth visiting. We all had lanyards with cards with our names on and on the back was a message in Japanese for us to show someone in the event we got lost - which proved invaluable during a couple of incidents when we had free time and a couple of people asked someone to contact Hiro - who went to find them. Having said that, Hiro was always checking we were all there! The coaches taking us from A to B were comfortable, so were the bullet trains. We were all issued with “whispers” with headphones so we could hear what Hiro was telling us. We specifically chose to go on this trip during the cherry blossom season - I was expecting pinker and more blossom and so, if I were to go again, I wouldn’t choose to go at the same time as the blossom as it attracts crowds of people and I don’t think it’s worth visiting when there are extra people there. Making the soba noodles was fun as well as making an origami crane - and we enjoyed the tea ceremony. The food was amazing and a real mixture - forks were always available for people who struggled with chopsticks. Some of the food we cooked ourselves. I’m not sure the Japanese had grasped some of the dietary requirements but my only request was that I didn’t have anything too spicy and the food I was served with was perfect for me. There were a lot of steps but, the brochure did warn that there were a lot of steps so I was expecting this. There was a lot of walking but, again, the brochure did warn about this and the itinerary tells you how long to expect to be on your feet. There were 26 people in our group ages ranging from 40s to 80s - we all got on really well. Now, back at home, I’ve got the task of choosing the best photos from the ones my husband and I took to have a book printed to take and show all our friends!

Jewels of Japan

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
Fantastic trip to Japan (Jewels of Japan), great organisation, excellent tour guide and a brilliant holiday.

Jewels of Japan

Monday 13 Apr 2026
Overview Rating:
Our Tour: Excellent
Wonderful holiday. We were very well looked after with two excellent guides and great destinations. The information prior to the holiday was very detailed so no unexpected surprises.

Additional Night Tokyo – HN|Jewels of Japan - HN

Friday 10 Apr 2026
Overview Rating:
Our Tour: Excellent
Would’ve loved to have to have spent another night or two in Osaka absolutely loved your tour and guides on the Jewels of Japan

Our Response

Dear Customer,
Thank you very much for your lovely 5-star review. We hope to welcome you on one of our tours in the future!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Jewels of Japan

Thursday 12 Feb 2026
Overview Rating:
Our Service: Excellent
I was pleased with the friendliness & knowledge of the Staff.

Jewels of Japan

Thursday 20 Nov 2025
Overview Rating:
Our Tour: Excellent
A wonderful trip. With a knowledgable local guide. We had some great experiences and I would thoroughly recommend Wendy Wu

Jewels of Japan - HN

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
The holiday was packed with everything you could want to see in the time available
Our guide Naomi Tsuruoka was excellent putting in a lot of time and energy to make the holiday as good as it was

Jewels of Japan - HN

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
The trip was execllent and our guide, Masa, was superb. His knowledge and guidance was exceptional.

Jewels of Japan - HN

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
I had a great time on the Wendy Wu Jewels of Japan tour. Our guide, Massa, was very kind and humorous and ensured we all got to the right place at the right time. The tour is quite hectic, with early-ish starts and late finishes, but we packed loads in. The other guests were from the UK, Australia, and New Zealand, and everybody got on well. I would definitely consider going on another Wendy Wu tour.

Jewels of Japan - HN

Monday 01 Sep 2025
Overview Rating:
Our Service: Excellent
Lots of advice given as to the best way to book the trip from an extremely knowledgeable assistant.
Much time given to planning of an individual trip.

Our Response

Thanks so much for your review, I'll make sure that your travel consultant is aware of your lovely feedback. Many thanks, Jimmy, Wendy Wu Tours.

Jewels of Japan

Sunday 31 Aug 2025
Overview Rating:
Our Service: Good
Booking was easy, Liz informative and helpful with various decisions.

Our Response

Thank you for your lovely feedback. We’re delighted to hear that booking was easy and that Liz was able to support you with your decisions – she’ll be so pleased to know her help made a difference. We wish you the very best for your upcoming tour and hope it’s an unforgettable experience from start to finish.

Kind regards,
Caroline, Wendy Wu Tours

Jewels of Japan - HN

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
Very helpful booking a holiday to Japan.

Our Response

That's great to hear and thank you so much for taking the time to submit your review; it is very much appreciated. Please let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Jewels of Japan

Tuesday 01 Jul 2025
Overview Rating:
Our Tour: Excellent
A very enjoyable holiday that took in the major attractions in Japan. There was a full programme of visits and activities and we especially enjoyed Kyoto, Tokyo and Himeji Castle. The food was enjoyable, especially the Authentic Japanese cuisine. There is never too much free time on these tours, but we would have appreciated a bit more free time to shop or explore independently.
Add on days at the beginning in Tokyo and at the end in Osaka to get the most out of your trip.
Great bunch of fellow travellers with the majority from Australia and New Zealand. Our guide was excellent and kept us organised.

Our Response

Thank you for your lovely review! We're delighted you enjoyed the highlights of Japan, especially Kyoto, Tokyo, and Himeji Castle, as well as the authentic cuisine. Your suggestions about adding free time and extra days are much appreciated and will be shared with the team. We're so pleased to hear your guide and group made the tour even more memorable!