Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Treasures of Kenya & Tanzania

Sunday 15 Feb 2026

Overview Rating:

Our Service: Excellent

Always helpful and everything needed for the holiday is taken care of. Service is always excellent.

Our Response

Thank you for taking the time to leave a 5 star review.

We are delighted that you have found our service excellent both this time and always!
We really strive hard to deliver this 100% of the time.

KERALA AND THE SOUTHERN HIGHLIGHTS

Friday 01 Apr 2016

Overview Rating:

Our Service: Good

Our Tour: Poor

Service rating :

guide , driver , good at there job

Product :

we have been on 3 other holidays with you-but this is the one that didn't come up to our expectations
first week too many temples-you get that you cannot take any more information in
we went to two parks , where we were supposed to see animals
we saw 1 deer , 1 monkey .
I do realise that animals are not performers , but those two trips were a waste of time - we had been to Kenya into parks there and saw numerous animals
this trip also consisted of 2 tea plantation visits -why?
the one with the musemn was the one to do

Our Response

Thank you for your taking the time to post your feedback following your tour to India.

We were very disappointed to hear your tour did not meet all of your expectations and regret you were not able to see more animals during your visit. this is the first time we have had this bought to our attention and would love if you are able to provide us with more feedback.

Various Plantations have procedures and facilities that differ in interest from passenger to passenger but, we understand you felt this was not a good use of your time.

We will welcome your additional comments as we rely on your feedback to continuously improve our tours and request you send them to our customer relations department on Customer@wendywutours.co.uk

We look forward to receiving your comments.

Kind regards,
Junior