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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Kerala & the Southern Highlights

Sunday 15 Feb 2026
Overview Rating:
Our Service: Excellent
Booked a holiday at this year's Destination show. The stand was very busy but was able to speak to a consultant in a short space of time who was very helpful, not pushy and was able to help us get the best deal with discounts and flight. There was slight issue with what was promised at the show but this was resolved quickly and to our satisfaction.

Our Response

Thank you so much for taking the time to share your experience Peter.

We’re delighted to hear that you enjoyed a pleasant booking experience at the Destination Show. It’s wonderful to know that, even during such a busy event, you were able to speak with one of our consultants quickly and found them helpful, knowledgeable, and not at all pushy.We’re also glad that you were able to secure a great deal with both discounts and flights. Although there was a slight issue with what was initially promised, we’re pleased it was resolved quickly and to your satisfaction — your peace of mind is always our priority.

Thank you again for your kind feedback. We truly appreciate it and look forward to welcoming you on your tour.

Kerala & the Southern Highlights

Monday 09 Feb 2026
Overview Rating:
Our Tour: Excellent
It was a wonderful tour the coach the hotels were excellent and the guide was brilliant. He gave a full explanation on every aspect of India. Nothing with too much trouble for him.
I was very impressed that every restaurant we stopped at he insured that we all were served and not overcharged

Our Response

Thank you so much for your wonderful 5‑star review of our Kerala & the Southern Highlights tour. We’re delighted to hear that you enjoyed the coach, hotels, and overall experience.It’s especially lovely to hear such praise for your guide — his knowledge, clear explanations, and willingness to go the extra mile make a real difference, and your comments will mean a lot to him. We’re also pleased that he ensured everyone was well taken care of at each restaurant and treated fairly.

We truly appreciate you sharing your experience and are so glad the tour left such a positive impression.
If we can help with anything for your next trip, we’d be delighted to assist.

Kerala & the Southern Highlights

Friday 06 Feb 2026
Overview Rating:
Our Tour: Good
Fabulous holiday, very well organised, great leader. I would have preferred not to have eaten buffet style food in hotels and we had a 46 seater coach for 23 holidaymakers, this resulted in issues getting round the narrow roads and adding extra travelling time. The itinerary was an excellent mixture of palaces, temples and scenery. My favourite was the houseboat in the backwaters of Kerela.

Our Response

Thank you so much for your 5‑star review of our Kerala & Southern Highlights tour!

We’re delighted to hear you had a fabulous holiday and enjoyed the well‑organised itinerary, especially the wonderful mix of palaces, temples, scenery, and of course the unforgettable houseboat experience in the Kerala backwaters.
We also really appreciate your thoughtful feedback regarding the buffet‑style meals and the size of the coach. Insights like yours help us continue improving our tours so they remain comfortable and enjoyable for all guests.

Thank you again for travelling with us — we hope to welcome you on another trip soon

Kerala & the Southern Highlights

Thursday 05 Feb 2026
Overview Rating:
Our Service: Excellent
The pre-tour advice and booking service was, as ever, excellent. Ellen was extremely polite and helpful and totally customer orientated. It gave me immense confidence in the remainder of the process in dealing with Wendy Wu. This is again in line with previous experience in dealing with this excellent tour operator.

Our Response

Thank you so much for your wonderful 5‑star review of your pre‑tour experience.
We’re delighted to hear that the booking process was excellent once again and that Ellen’s polite, helpful and customer‑focused approach gave you such confidence. Delivering consistent, high‑quality service is incredibly important to us, so it’s truly appreciated to hear this reflects your experiences over multiple bookings.

Thank you for your continued loyalty to Wendy Wu Tours — we look forward to supporting you throughout the rest of your journey!”

Kerala & the Southern Highlights

Monday 02 Feb 2026
Overview Rating:
Our Service: Good
Very good meeting with Gary.
But no more reviews until I have been on the holiday next year!

Kerala & the Southern Highlights

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
Wendy Wu Tours are the best company that I have ever travelled with. They take care of everything so that you can fully immerse yourself in the wonderful experience of travel to many destinations that they cover. Cannot fault them and would find it hard to go with any other company. Excellent service from start to finish.

Kerala & the Southern Highlights

Tuesday 30 Dec 2025
Overview Rating:
Our Service: Excellent
Great offer on a perfect trip for me - including several places I really want to see.. nice mix of activities. I wanted to book a tour over a year ahead and also wanted to add a slight variation to start details so I could visit family. So I called rather than booking online. Process was calm and efficient- a good experience.

Our Response

That's great to hear and thanks so much for your review, it's sincerely appreciated. Jimmy, Wendy Wu Tours

Kerala & the Southern Highlights

Tuesday 28 Oct 2025
Overview Rating:
Our Service: Excellent
Very efficient and excellent booking procedure

Kerala & the Southern Highlights

Friday 22 Aug 2025
Overview Rating:
Our Service: Excellent
The service from the staff at head office was outstanding - Ellie identified that I'd failed to fill in middle names, swapped flights around - extremely efficient and professional service.

Our Response

That's great to hear, we're always happy to help here at Wendy Wu Tours. Do let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Kerala & the Southern Highlights

Tuesday 29 Apr 2025
Overview Rating:
Our Service: Excellent
Concise information given by pleasant staff.

Kerala & the Southern Highlights

Thursday 27 Mar 2025
Overview Rating:
Our Tour: Good
The tour was excellent, with lots of interesting places to see. There were a lot of long coach journeys between towns & cities, but the scenery was very picturesque. We visited a number of temples & mosques and a couple of museums & palaces. The highlights, in my view, were the visit to the tea plantation, nature walk through the game reserve, visit to see village life in Kumbalangi & the overnight stay on the Kettuvallam boat. We were blessed with an excellent guide, Bani, & a very friendly group of fellow travellers.

Kerala & the Southern Highlights

Friday 07 Mar 2025
Overview Rating:
Our Tour: Excellent
A trip of great variety. Temples, palaces, tea plantations etc.
A lot of travelling and many early starts.

Kerala & the Southern Highlights

Saturday 18 Jan 2025
Overview Rating:
Our Service: Excellent
As always, just the advice we required, with very efficient service both from Keith in person and Beau online. Holiday booked and made visit to show very worthwhile.

Kerala & the Southern Highlights

Thursday 21 Nov 2024
Overview Rating:
Our Tour: Excellent
Fabulous holiday. The content was varied & interesting - one minute in the heart of a big city, the next up in the mountains amid the tea plantations - not forgetting the serenity of a night on a houseboat in the backwaters.
Everything was planned really well & we had an excellent & organised guide. Wendy Wu may look a bit more expensive than others at first but when you see what is inclued for the price (all meals, transfers, excursions & even visas) it becomes very good value indeed. On this trip, you barely needed any spending money!

I would definitely recommend both this trip & the tour operator

Kerala & the Southern Highlights

Saturday 09 Nov 2024
Overview Rating:
Our Tour: Excellent
An excellent taster of the culture, sights, food and people.
The bus was very well driven by Anand, especially around the narrow mountain passes. Our guide Ramesh, was also very personable.
The accommodation was very good, especially The Residency Hotels. Just a couple of pointers: Worth maybe spending 2 days in places like Mysore, as the first week was hectic being on the move every day. The itinery needs to make us aware that there is no alcohol served in Munnar or Thekkady, as most of the group liked to relax in the evenings with a drink. Also we were not made aware of an overnight bag for the houseboat trip. The tour was very special with a lovely group and I would highly recommend it.