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The Award-Winning Tour Specialist

Reviews

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Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Treasures of Malaysia, Borneo & Singapore

Sunday 03 May 2026
Overview Rating:
Our Tour: Excellent
Really enjoyed this tour! A good mixture of cities, countryside and wildlife. So many highlights on this trip although if I had to pick I would say the Cameron Highlands, the wildlife of Borneo and the Gardens by the Bay in Singapore. The food was good and varied. The weather was hot & humid so be prepared clothes wise. I purposefully brought longer trousers as the itinerary said to dress conservatively however shorts of a decent length were perfectly fine for most places & our guide would highlight where longer trousers were needed the day prior (only the Batu Caves as I remember). I was glad I brought the longer trousers for Borneo though to avoid the pesky mosquitos (also bring bug spray). Also, definitely take a change of clothes for the river cruise in Kota Kinabalu in case of a sudden downpour as it's a 2 hour coach ride back to the hotel which is not pleasant in damp clothes.

I would highlight that this tour has a physical rating of level 1. For me (as some aged in my 30's with a good level of fitness) I would classify it as a level 2 given the heat & humidity along with the intensity of some of the walks with a lot of stairs and uneven ground! Just something to bear in mind when considering this tour as the general consensus in my group was that it was A LOT more physically demanding that any of us expected. This includes people on their 2nd, 3rd, 4th. . . Wendy Wu tour.

The tour only includes one day in Singapore. Given the amount of things to see in this incredible city I think it would be worthwhile staying for an extra night or two if possible.

Overall I would definitely recommend this tour! Had a fantastic two weeks with a brilliant group of people. Thank you to our wonderful guides - especially Kugan in Peninsular Malaysia and Kurt in Borneo - if you are lucky enough to have these guides in the future you're in good hands!

Singapore to Bangkok by Rail

Friday 20 Mar 2026
Overview Rating:
Our Tour: Good
Excellent tour. Singapore- fantastic but would have liked another 2 days there. Malaysia - guide did not always communicate information clearly, in fact did not know his name until 3 days into the tour. Batu caves, toilets were payable by local currency and guide not helpful. Luckily one of the other guests had a small amount of change and helped us so that we could use the facilities. The local guide really should have a small amount of change to help in these situations (we are talking about the equivalent of 10p English money). Thailand, Olivia the guide was excellent. Knowledgable, enthusiastic and caring. Most of all she shared her own personal experiences of life in Thailand on a rice plantation, which is always appreciated. Loved the Elephant Sanctuary and pineapple plantation.
Negatives - the information from Wendy Wu mentioned taking American Dollars and credit cards. I would say that American Dollars were useless. Need small amounts of local currency as many places on the tour had local markets to shop in, where they only took cash.
This is our 5th Wendy Wu tour and we missed the use of a Whisper and a National Guide. We understand that 3 countries were visited but still missed someone who would take overall responsibility for the group.
However, overall really enjoyed travelling by train. Would do it all over again. Experiences that we will remember forever.
The war in the Middle East obviously gave us some worry as we were travelling back via Dubai. However, the team at Wendy Wu found alternative flights, although we had to change twice in China to get home. Because of our inconvenience that send a beautiful hamper. Thank you.

Our Response

5th tour with us, thank you so much! We hear your feedback on the Malaysia guide and the change issue ,that's a really fair point, we'll absolutely pass that on. And your currency tip is excellent small local cash over USD every time! We also get what you mean about missing a National Guide and Whisper system across three countries, that's great feedback for us. But most of all, thank you for sticking with us through the travel worries. Really glad we could sort new flights and that the hamper brought a little smile. Jimmy, Wendy Wu Tours

Treasures of Malaysia Borneo & Singapore

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Zoe Webber was very helpful and gave me all the information that I required, answering any questions that I asked.

Treasures of Malaysia Borneo & Singapore

Wednesday 12 Nov 2025
Overview Rating:
Our Service: Excellent
great local guide whose knowledge was unsurpassed & kept all travellers under control, even when we were faced with an illness to a member of the tour who should have retired