Reviews

Mongolia is a very interesting place, contrasting between new and old. It’s been keeping up with modern lifestyle yet still maintaining their old charm. The natural views are breathtaking. Their gers and nomadic lifestyles are very unique. This tour has captured all these charm perfectly.

The food was good for meat lovers. Very scenic country and the 4 wheel drivers were fantastic

We have only just booked a tour with this company but we were very impressed by the level of service and Marks ability to arrange our requirements. We are very happy and looking forward to our future tour.

Mongolia is a beautiful country and its people are wonderful, cheerful, and very friendly to tourists.
My fellow travelers were a mix of Brits and Aussies - always a happy, friendly, inclusive crowd.
Wendy Wu's itinerary is great.
Our Mongolian tour guide was cheerful, had good English, was very attentive, and was VERY knowledgeable about Mongolia and its history.
The accommodation is good, but one must bear in mind that in the areas we traveled outside the capital, Ulaanbaatar, hotels (let alone high quality ones) are not available, and when chatting with travelers on other companies' tours, it became clear that Wendy Wu's selection of yurt accommodation was aimed at the best available in the area. All yurts (called "gers" in Mongolia) except one, had en-suite toilet, washbasin, and shower.
Mongolian food is basic (not much can grow on the steppe except grass), but for those who wanted to try the local food, this was often available, otherwise European-style food was available. Wendy Wu documentation does encourage you to bring your favourite snacks with you.
Beer is available at most of the places we stopped at, and wine was also available, but less frequently. Bottles of water were provided, free, throughout the tour.
Mongolia only has one major city, its capital. Roads quickly petered out beyond the region of the capital. Wendy Wu drove us around in a fleet of Lexus 4-wheel drive vehicles, which are probably as good as you are going to get. These vehicles took a hammering when driving over the dirt tracks of the steppe [as seen on the latest series of the BBC program "Race across the world"], but luckily the Lexus shielded its occupants from the worst of this. Nevertheless, I would advise people who suffer from travel sickness not to come to Mongolia until the network of roads is extended a lot further. Note that if you are staying only in Ulaanbaatar then the roads are fine.
This is a holiday/tour I can recommend to all adventurous, experienced travelers who want to go somewhere really different.

Fantastic country, huge vistas, hearty food. A totally awesome adventure, still very much to be discovered. Very few tourists and the most hospitable, friendly locals. Visiting a nomad family in their Ger was a highlight. Go and see it before it gets discovered by the masses.

Concise and easy to book

Contacted me after an initial enquiry. Very helpful and pleasant to speak to. Answered all my questions quickly.

I booked my holiday on the phone and spoke to a really lovely young man who made it all very easy, including linking my booking to that of my friends.

I had a swift conversation over my book, and all was explained very well!

Wonderful customer service by Teri in the Reservation s team. Nothing was too much trouble during the booking process even though I ultimately had to change the date of departure.
I Love Wendy Wu Tours. Great staff. Wonderful tours. . And awesome service. Thank you.

Generally, good service

Clear and professional. Booked everything I need while on the phone.

Excellent administration, great itinerary and outstanding knowledgeable and charismatic tour guide.

Excellent!
Quick and friendly service over the phone.
I am a repeat customer and can highly recommend.

Mongolia blew my mind. From the Gobi desert to the steppes. The steppes reminded me of Switzerland, but on steroids. It was lovely to see so many animals roaming freely. It was everything I wanted in my adventure in Mongolia . Staying in the yurts, 14 of them was an experience. Like everything some were better than others. The opening ceremony of the Naadam festival was as good as anything I’ve seen at the Olympics.