Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

Northern Japan: Secrets of Hokkaido

Sunday 02 Aug 2026

Overview Rating:

Our Service: Excellent

I wanted to spend more time at the last destination and they gave me an expert on the destination who gave lots of help, over several days, choosing which places were best to go to, and how to get to them, and the daily itinerary. They also organised the hotel & transport.
For the payment, the expert informed the person collecting the payment of the intricacies of the booking so that that went very smoothly as well

Our Response

And that's all part of the service. All you have to do now is count down the days and look forward to your tour. It'll come around quicker than you think!

Thanks for lovely review,

Jimmy, Wendy Wu Tours

Northern Japan: Secrets of Hokkaido

Monday 18 May 2026

Overview Rating:

Our Service: Good

Steve was very helpful, I requested a phone back, as we need to discuss the holiday and costs we were looking at, and he phoned right on time as we had been with you 9 times before we even got an extra discount, for being local customers, which all helps