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Reviews

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

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You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Japan Uncovered

Sunday 08 Nov 2026
Overview Rating:
Our Tour: Good
The tour and guide were overall were very good. However we found the tour overall tiring. This was due to travelling/visiting sites during day and then early evening dinners, with little break or rest time in between. When arriving at the next hotel, usually about 4.00, then early dinners were frequently 7.00 ish. Single night hotel stays were the hardest, as little time to relax, unpack before going off again with an 8.00 start the next day. Most hotels, whilst being well located centrally, either didn't have bars and when having hotel dinners, finished at 8.00. After a long day, getting out into the area for a group drink, was not really possible, although many of our group wanted to venture out. It maybe our age, but most were late 60's/ early 70's. It appears Japan have an early evening meal culture, and where we did venture out, most city centres seem to be closed by 9.00. Hotels varied widely in room size and facilites. A significant number we would rate as 3* with small rooms. No space to lay out large suitcases easily. I would have liked another day in Tokyo as being such a large city there was probably more to see and experience, but to complex to navigate around alone. A lot of the sights we visited were very busy. The Hiroshima museum, Golden temple and Torres Gates being examples, which detracted from what was being seen. I would recommend getting to the start hotel, a few days earlier to acclimatise and get over jet lag, when coming in from the Uk. Our Air China flights were excellent and worth considering over the Middle east carriers, as the flight home from Shanghai is 12 hours non stop, rather that a break half way through, allowing uninterrupted sleep if you can do it. Although connections didn't always line up, giving long gaps between flights in the middle of the night, with associated time differences in Shanghai.

Additional Night Shanghai|Guangzhou to Shanghai Train|Majestic Yangtze

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
I had 7 other members of my family travelling with my wife and I and we had a great time together. The additional night certainly made a lot of different to start the journey. We had a good Nationsl Guide Sophie who looked after us very well. She cared about the whole group, making sure we had a good time and enjoyed our trip. There was a member who was not feeling well and she spent a long time to make sure he is ok.From the time she met us on arrival till we departed even at 5 am, she got up and said good by to all of us. She was a fantastic guide and I recommend her to anyone travelling with Wendy Wu tour and hope to meet her again someday.

Glories of China

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Excellent
A busy but very enjoyable holiday. It was an opportunity to visit 4 very different regions in China.
Addison our guide was fantastic. So organised and knowledgeable. His love for Xian especially shone through. The insights into his family life that he shred with us gave an added dimension.
Stephen our guide in Shanghai was amusing and knowledgeable. The visit to the heritage village and the night cruise were particularly enjoyable.
Guilin our next stop was so beautiful. It was a pity that we moved hotels twice but maybe that was the was it was best to fit in the cruise. Oscar our guide started off repeating himself a bit but was soon encouraged to tell us more different information and he became quite endearing. The show on the water was impressive and the Tai chi lesson fun. The Osmanthus ice cream is a must.
Dressing up to visit the square in Xian was fun as well at the dumpling banquet.
The visit to see the terracotta warriors was a highlight. Photos do not do it justice.
Beijing was wet, very wet. It poured. We had been so lucky up until then.
Addison took us to the great wall early. Not only was the weather slightly better then but also it was before the crowds appeared. Our visit to the Summer palace was a wash out.

Gems of China

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
An amazing holiday that I would highly recommend to anyone interested in visiting China. There are some long days, but necessary to see as much as possible. Our National guide Jason was amazing, going out of his way to ensure that all his clients got the best out of the holiday. A special mention to LJ our local guide in Zhangjiajie who amended the itinerary in order to see as much as possible despite the disappointing weather. I also upgraded to the amenities package on the Yangtze which I really enjoyed, especially the a la carte service and generous wine with lunch and dinner. I also went to all the additional evening shows which I enjoyed. Do not miss the Romance of the Three Kingdoms show, it is spellbinding. The cruise in Shanghai was a lovely end to a fantastic holiday. Thank you so much Wendy Wu and your team.

China Delights

Wednesday 28 Oct 2026
Overview Rating:
Our Tour: Excellent
This is a fully escorted tour, our national guide Andy was knowledgeable, helpful and ensured the tour run smoothly. We saw all the sights/ events as advertised. We enjoyed the food and individual requirements were catered for.
Ithe touris full on with not too much time for individual sightseeing. Starting in Shanghai with a finish in Beijing I think is the best way round. The major sights of Great Wall, forbidden city, Terracotta Army and pandas were all to look forward to in the final week.

China by Rail

Monday 12 Oct 2026
Overview Rating:
Our Tour: Excellent
The China by Rail tour covers so much ground starting in Shanghai finishing in Beijing.The tour is very well organised and fully inclusive of all meals. Takes in all the main attractions throughout China. It's quite hectic and you are constantly on the move. National Guide Franki was first class.

Additional Night Shanghai|Chongqing Short Stay 3D/2N|Gems of China

Sunday 11 Oct 2026
Overview Rating:
Our Tour: Excellent
The tour part of the trip was fabulous and the guide, Linda, was amazing and was a big reason for it being such a successful tour.
China is an amazing place. The extra day in Shanghai allowed me to experience its metro and it blew my mind: clean, easy to follow. efficient and much better than any Metro I've experienced in other parts of the world (New York, Milan, London, Paris, Sydney to name a few).
My two nights in Chongqing were worth the extra money (it wasn't cheap tagging it on to the Gems of China Tour and needing to pay for a personal guide and driver) because it is a great city and, again, my enjoyment was in no small part enhanced by having Sherry as a guide who went out of her way to make sure that my every wish was taken care of.

China: The Big One

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Our 28 day trip to China with Wendy Wu was outstanding in always. The content of the itinerary was very well put together, although full on everyday we did have plenty of time to relax and enjoyed very scenic train journeys. The organisation pre and during was excellent in addition our national guide who was with us throughout is an exceptional person who looked after us in every way, Maya is a huge asset to the Wendy Wu team and was a major factor in the success of our trip.
The tour itself covered many many national attractions, parks and monuments with cultural add ons, in addition we attended several evening shows which were spectacular, colourful and thrilling. The hotels and food included were all very good, well placed hotels, very clean, big bedrooms with perfect bathrooms, excellent quality linen and towels. The “Chinese Banquets” we received most days offered a huge verity of tasty dishes and good selection of vegetables, gluten free options were available although Shanghai was difficult.
China felt very safe and our travelling throughout saw no problems, our coach drivers were friendly and excellent, driving safely in a very busy country.
We would certainly recommend Wend Wu and hope to travel with them again soon.
.

Majestic Yangtze

Friday 02 Oct 2026
Overview Rating:
Our Tour: Excellent
We were on the Majestic Yangtze tour with Wendy Wu Tours for 14 days in mid-September 2026 and what a trip it was!

All the way from Shanghai to Beijing and so much in-between from a night cruise in Shanghai to such "wonders of the world" as the Terracotta Warriors and Great Wall of China, the cities of Chengdu and Xian as we flew through China's vast countryside on bullet trains and sat in awe of how much and how fast this vast country has changed in the last thirty years. Cities of twenty million or more, sky high apartment buildings adorning every city skyline and hotels as classy as any western ones with the latest technology from robot room service to AI loos with handsets to warm them up or flush everything away. All top class- apart from one or two issues flights with Turkish Airlines and stopovers in Instanbul.



The real highlights however weren't the vast distances we travelled but the people we travelled them with-our multinational group from the UK, Australia and USA-and the entertainment we enjoyed on our gorgeous four night cruise on the Yangtze River sailing through the Three Gorges Dam with the staff providing the evening entertainment and even the Captain joining in, the tours of silk and jade factories, the Forbidden City & the gorgeous Sacred Garden by day and Xian's medieval City Walls lit up by night as well as delicious Chinese food every day served on our "Lazy Susan for all to share. We got a full-on taste of China, its rich medieval heritage and its people today not as we might portray them from western media but as a people as welcoming and friendly as anywhere else and apart from Tinnaman Square free to say-often in English and always very respectfully- what life is like in China today.



It was everything we hoped for -and more. But the Star of our Tour undoubtedly was our main guide Gary (all Chinese guides it appears have an English name) who not only kept us all on time and in line with phrases such as "Gary's Family", "Follow the flag", Sticky Rice (keep together) and "One Dollar" (someone is missing)/ "Two Dollar" (everyone's here) but with his "Chinglish", his inexhaustible good humour (at least one joke a day) and his genuine concern for and attention to detail with all 23 of us. This was more than a 'personal touch' or company training. This was Gary, knowledgeable, caring,funny and always smiling; one, if not, the best tour guide we have ever had and a huge compliment to Wendy Wu who it seems sets the standard as all the guides we met seem to know her personally. Gary and Wendy Wu made our tour of China both special and memorable and for that my wife and I are extremely grateful.

Grand Tour of China

Thursday 18 Jun 2026
Overview Rating:
Our Tour: Excellent
Our tour guide David was amazing going above and beyond to ensure our group had a fabulous time. 🤩 The trip is great, but heavy going, with a lot to packed in. Be prepared for early starts, long days, and time sitting on trains, coaches and airports.. In retrospect I’d reduce days spent on the Yangtze and add those days onto Shanghai (so much to see and do). 🤔 Pack light, take a light rain -Mac, spare trainers, use either Alipay or WeChat - both widely used (more than cash or credit cards) in China. Most of all be prepared to be amazed and say ‘WOW’ a lot😉

Our Response

Dear Sue,
Thank you so much for your amazing review and valuable recommendations. We are thrilled to learn that you had an amazing time and David made it even more enjoyable and memorable. We certainly hope to welcome you again on one of our tours in the future. Thank you for sharing your wonderful photos!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Beijing|Ultimate China

Wednesday 17 Jun 2026
Overview Rating:
Our Tour: Excellent
Our time in China was truly outstanding! Every moment offered something memorable, making the entire experience remarkable from start to finish. We were incredibly lucky to have Britney as our travel guide. Her professionalism was evident throughout the trip, and her extensive knowledge, excellent communication skills, and genuinely caring approach truly elevated our entire experience. Britney’s thoughtful guidance made every moment more enjoyable and memorable.

Would it be possible to add an extra night in Shanghai for our next China trip? Extending our stay could enhance the overall experience and allow us more time to explore the city’s unique attractions and culture.

Our Response

Dear Customer,
Thank you so very much for your amazing review. We are thrilled to learn that your travel experience with us was remarkable, and that Britney made it even more enjoyable and memorable. Of course, you can add extra night Shanghai. Our Reservations Team will be happy to assist you with that. We are looking forward to welcome you on one of our tours in the near future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Tuesday 09 Jun 2026
Overview Rating:
Our Tour: Excellent
This 16 day tour of the highlights of China was amazing. Wendy Wu organised everything perfectly, and our guide Gary Guo was excellent. He managed to shepherd 18 of us through Beijing, Xian, Yichang, Yangtze River cruise, Chongqing, Guilin, Yangshuo and Shanghai via 2 high speed trains, 2 internal flights and 2 river cruises (4 nights and 4 hours).

The standard of the hotels was very good, and all busses were of a high standard with good, safe drivers.

Everything listed as included in the itinerary was included, and the few extra options were of good quality.

The food was plentiful and of good quality, although it did get somewhat monotonous over the 2 weeks of very similar dishes for lunch and dinner.

I would not hesitate to recommend Wendy Wu and Gary Guo for a tour of China.

Our Response

Thanks so much for taking the time to write this, it sounds like a proper whistle-stop tour of China, and we’re delighted it all went so smoothly. Gary Guo will be delighted to hear he kept everyone together across all those trains, flights and cruises!

Really appreciate your honest feedback about the food too, point taken on the variety. We’ll certainly bear that in mind when working with our local partners. Glad it didn’t spoil what was otherwise an amazing trip.

Means a lot that you’d recommend us (and Gary). Hope to see you on another Wendy Wu adventure soon.

Jimmy, Wendy Wu Tours

Wonders of China

Friday 29 May 2026
Overview Rating:
Our Tour: Good
Gems of China was a great way to visit and see all of China’s main experiences whilst getting a little insight into life in China. Hotels were of a really good standard and for the most part food was great (with the exception of a visit to an Irish Pub)
The National Guide was efficient and friendly and managed to keep control of our wonderful group of 26 people. The only criticisms are some lack of flexibility and hard selling at most of the experiences but guess this is China. The river cruise provided a relatively relaxing break in the middle of a full on itinerary and was an opportunity to really get to know the rest of the group. My highlights were the Great Wall and Shanghai - what an eye opener! Immaculate organisation from Wendy Woo as usual.

Grand Tour of China

Friday 29 May 2026
Overview Rating:
Our Tour: Good
Great way to see China, However trip 3 days to long should have spent one more night in Guling then on to Shanghai for 3 nights food reasonable to start with ,poor towards the end of trip to many lazy Susans
not enough variety!! 3 meals a day not necessary breakfast and evening meal sufficient with more money being spent on the evening meal Quality

A China Experience

Tuesday 26 May 2026
Overview Rating:
Our Tour: Good
Excellent holiday. Busy but well organised holiday. Saw all the things we wanted to. Sales pitches outweighed information at the silk, Jade and terracotta warrior outlets,. Shanghai hotel not ideally located, otherwise no complaints. Our tour leader CiCi was excellent.