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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Monday 06 Jul 2026
Overview Rating:
Our Service: Excellent
Our needs were considered and met

Our Response

Dear Jeffrey,
Thank you for your 5-star review. I am sure our team will appreciate your feedback.
Looking forward to welcome you on the tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Friday 12 Jun 2026
Overview Rating:
Our Service: Excellent
Excellent. Informative and relevant. Considered a number of options to ensure our planned trip fully met out requirements.

Our Response

Thanks so much for your review. We sincerely appreciate it and do let us know if have any questions before you go. Thanks, Jimmy, Wendy Wu Tours

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Saturday 06 Jun 2026
Overview Rating:
Our Service: Excellent
Booking online was easy and straight forward.

Our Response

Glad to hear it! Please let us know if you have any questions further down the line. Thanks, Jimmy, Wendy Wu Tours.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Friday 05 Jun 2026
Overview Rating:
Our Service: Excellent
Looked after from time of meeting up. All sightseeing, meals and hotels included. When we were at an airport over a mealtime we were given money to pay for a meal. Excellent guides and memorable experiences.
Last hotel room disappointing as very bijou with no room for an open suitcase. I slept with my case on the bed with me!!

Our Response

Thank you for your review.

We are pleased to hear that the tour across Peninsular Malaysia, Borneo and Singapore was well looked after from the moment you joined the group. It is good to know that the fully inclusive nature of the arrangements sightseeing, meals and hotels, worked smoothly, and we are particularly glad that the gesture of providing meal money at airports was appreciated. Your positive comments about the guides and the memorable experiences are very welcome.

We have noted your disappointment with the final hotel room. We do understand that a particularly small room can be frustrating, especially when there is insufficient space to store luggage comfortably. We will raise this with our local hotel partners to review the allocation of rooms for our groups and to ensure that, where possible, more practical options are offered.

Thank you for taking the time to share your experience. Constructive observations such as yours help us to maintain and improve our standards.

Thanks,
Jimmy Wendy Wu Tours

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Had various questions regarding a 21-day Silk Road trip for May 2027.
Natasha answered all questions professionally and in part based on her own personal knowledge.
She advised that she would need to refer to the local, guide on one question (the state of some of the roads) which could take 24-hours before responding. A detailed response followed well within that timeframe.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Thursday 28 May 2026
Overview Rating:
Our Service: Excellent
Excellent. Thoughtful, efficient, but not overbearing.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Saturday 23 May 2026
Overview Rating:
Our Service: Excellent
I telephoned, there was a quick response, answered my questions and then did the booking swiftly.