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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Treasures of Malaysia, Borneo & Singapore

Monday 15 Sep 2025
Overview Rating:
Our Service: Excellent
On line booking clear instructions and initial information requested was just sufficient to book and pay a deposit.
Liked the option to view alternative flights as the one offered included long transfer times.

Our Response

Many thanks for your review and do let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Singapore to Bangkok by Rail

Monday 01 Sep 2025
Overview Rating:
Our Service: Excellent
This is the fifth time we booked our travel with Wendy Wu. This speaks volumes as to how satisfying we are with the services that we received. From booking to touring, the operation was seamless. We met wonderful guides and made friends with many travellers.

Our Response

Your review means the world to us at Wendy Wu Tours. We are delighted that you regularly travel with us, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of Indonesia

Saturday 30 Aug 2025
Overview Rating:
Our Service: Excellent
Booked the Wonders of Indonesia tour with Singapore extension yesterday and received exemplary Customer Service from Cheryl. We’d initially received a quote from Stephen a week or so earlier who’d been equally as friendly, helpful and efficient. Once we decided to go ahead with the booking Cheryl couldn’t have been more helpful and customer focused. She went out of her way to explain and ensure we were content with all aspects of the trip including arranging an earlier flight home from Singapore to Heathrow which would allow more time for us to travel back to Liverpool the same day rather than the possibility of having to arrange overnight accommodation in London etc. which was very much appreciated.

Pre Night Penang|Treasures of Malaysia Borneo & Singapore

Tuesday 26 Aug 2025
Overview Rating:
Our Service: Excellent
Friendly, efficient and knowledgeable travel consultant. She was prepared to check out alternative flights etc that suited us.
We received paperwork, receipt of payment promptly.

Singapore to Bangkok by Rail

Tuesday 19 Aug 2025
Overview Rating:
Our Service: Excellent
Arti was very helpful when I made my booking. I always experience great service with Wendy Wu Tours.

Our Response

That's great to hear and thanks so much for your review. Arti is one of our most experienced travel consultants and she will be delighted to hear your comments. Do let us know if you have any questions in the run up to your tour. Many thanks, Jimmy, Wendy Wu Tours.

Treasures of Malaysia, Borneo & Singapore

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
Very personal. Staff are keen to help and make their trips memorable from the first conversation until the return after the trip.

Our Response

That is so good to hear and thank you so much for the lovely review. We are always on hand to help and please do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Treasures of Malaysia, Borneo & Singapore

Friday 01 Aug 2025
Overview Rating:
Our Service: Excellent
Very friendly, knowledgeable and helpful. Looking forward to a great holiday experience

Our Response

And I'm sure it'll be wonderful! Do let us know if you have any questions regarding your tour.
Kind regards, Jimmy, Wendy Wu Tours.

Singapore to Bangkok by Rail

Wednesday 30 Jul 2025
Overview Rating:
Our Service: Good
Prompt and no fuss booking

Our Response

Thanks for your review, do let us know if you have any questions about your tour. Jimmy, Wendy Wu Tours.

Singapore to Tokyo - Balcony Cabin - Cruise & Tour

Wednesday 09 Apr 2025
Overview Rating:
Our Tour: Good
Interesting tour and nice small size very friendly cruise ship

Singapore to Bangkok by Rail

Sunday 06 Apr 2025
Overview Rating:
Our Tour: Good
Overall there was just too much travel, which may have been better if we had just gone by 'plane (although this may not have been possible)

Singapore to Bangkok by Rail

Wednesday 26 Mar 2025
Overview Rating:
Our Service: Excellent
The booking agent, Cheryl, was knowledgeable and friendly. She answered all my questions about the trip we wanted to book and found the best flight options for us. She offered to ring back the following morning to give us overnight to think it over. The following morning she rang back and booked the holiday for us. Confirmation arrived by email within a few minutes.
Now looking forward to the trip!

Singapore to Bangkok by Rail

Monday 17 Mar 2025
Overview Rating:
Our Tour: Good
good but required longer timescale; very rushed

Japan Uncovered

Saturday 15 Mar 2025
Overview Rating:
Our Service: Excellent
Keith the representative we chatted with was very knowledgeable and friendly. Japan was a destination on our bucket list and he took us through the most appropriate trip for us. We are so excited to see and experience everything on the extensive itinerary . The free 2 night stay in Singapore on the return journey was an incerdible bonus.

Vietnam at a Glance

Friday 21 Feb 2025
Overview Rating:
Our Tour: Excellent
It was a really enjoyable holiday. It was extremely varied and well organised. The group and our guide Mr Duc made the holiday.

Food was good and we ate in lots of different places. The acrobat show in Ho An was amazing.

Weather was not quite what we expected, it was hot in Singapore (this was an add on to the tour) and Saigon, it became cooler in Ho An and then turned cold in Hue, Hanoi and Halong Bay.

Halong Bay was spectacular but would have been better if it had been warm and sunny

Train Street in Hanoi was amazing

Singapore to Bangkok by Rail

Saturday 08 Feb 2025
Overview Rating:
Our Service: Excellent
As expected, excellent as usual. Ronseal

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards