Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

SINGAPORE SHORT STAY - ORCHARD HOTEL 3N

Friday 05 Oct 2018

Overview Rating:

Our Service: Excellent

Our Tour: Poor

Service rating :

The national tour guide David was excellent worked so hard to make all of our experiences brilliant. The best local Gide was Allen in Beijing but they all do a good job. We feel we saw the ‘real’ China and met some lovely local people.

Product :

Hotel not very helpful especially as one of our cases did not leave Heathrow and we needed some assistance. Everyone was very nice but they did not communicate between themselves or us. Breakfast was poor

Our Response

Thank you for your feedback!

We are pleased to hear you enjoyed your tour and felt you were able to experience the 'real' China, and learn about the local culture!

Your comments have been passed along to our China office who will share them with Gide and the other local guides during your tour - I'm sure it will make their day!

We hope you have returned with some amazing memories of this wonderful country that will last a lifetime.