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Reviews

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Highlights of Sri Lanka

Saturday 02 May 2026
Overview Rating:
Our Tour: Good
We had a wonderful time in Sri Lanka. Our trip was made so good by our guide Lathif, helper Jaya and our driver. Jaya greeted us with a fresh flower and a huge smile everyday. Our driver got us from a to b over some very narrow roads really well. Lathif was amazing. A few of us were ill during the trip and he was so kind and thoughtful. We also arrived a day late because of airline issues and he even called us in the car after we had been collected at the airport in Colombo. He has a great sense of humour and really brought the country alive for us all.

Highlights of Sri Lanka

Friday 01 May 2026
Overview Rating:
Our Service: Excellent
I couldn't fault them - from the telephone chat to decide on the right holiday for me, to the preparation of the paperwork and flight, the choice of hotels and the places we visited, and above all, the wonderful guide who was with us throughout.
This was my first solo holiday and I found some fabulous people to spend time with. The visits, which were plentiful, were not rushed.
It was so good, I've just booked again with them for next year.

Highlights of Sri Lanka

Sunday 26 Apr 2026
Overview Rating:
Our Tour: Excellent
Outstanding - Amazing country - fantastic tour guide, driver and helper. Great experience

Our Response

Dear Wayne,
Thank you so much for your wonderful feedback. We are delighted to hear you had such an outstanding experience on the Highlights of Sri Lanka tour and enjoyed the amazing country along with your guide, driver and helper.
We hope to welcome you on another Wendy Wu tour in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Southern India & Sri Lanka

Monday 13 Apr 2026
Overview Rating:
Our Tour: Good
Southern India was disappointing - lots of litter in most places we visited.

Sri Lanka was great and lived up to our high expectations.

Our Response

Thanks for your honest feedback and I'm really glad to hear Sri Lanka lived up to your high expectations. That's wonderful.

I'm sorry though that Southern India was disappointing for you, especially with the litter. It's such a beautiful region in so many ways, but I completely understand how that would affect your enjoyment of it. We'll take that on board, it's helpful to hear where we need to manage expectations or work with local partners to improve the experience.

Thank you for being fair and highlighting both the good and the not-so-good. It really helps us.

Best wishes,
Jimmy, Wendy Wu Tours

Highlights of Sri Lanka

Friday 03 Apr 2026
Overview Rating:
Our Tour: Excellent
One of the best holidays we have been on. Fantastic guide, amazing sightseeing, good hotels, fantastic food, and good group size. Totally great experience from start to finish.

Our Response

Thanks so much for your review and we're delighted you enjoyed your tour of Sri Lanka. Hope to see you again on another one of our tours. Thanks, Jimmy, Wendy Wu Tours.

Highlights of Sri Lanka

Friday 13 Mar 2026
Overview Rating:
Our Tour: Excellent
This tour introduces the very best of Sri Lanka ! So many different experiences, often quite different , but one thing remained constant - the beautiful people of the island, their amazing hospitality and friendly attitude, the superb food ( my favourite of all the places I have been in the world) so much variety of the freshest, tastiest ingredients.
The scenery and environment is breathtaking at times, trees and flowers that surround you wherever you go and as for the coast, it’s stunning …
Our Wendy Wu guide, Lathif, was keen to give us the very best experience and he succeeded!

Our Response

We are so pleased you had an enjoyable tour of Sri Lanka and Lathif will be delighted to receive your feedback. Thanks so much for your review, it is very much appreciated. Jimmy, Wendy Wu Tours

Additional night Negombo|Highlights of Sri Lanka

Sunday 08 Mar 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating. We are thrilled to know that you enjoyed our tour and hope to welcome you on another journey in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional night Negombo|Highlights of Sri Lanka

Thursday 05 Mar 2026
Overview Rating:
Our Tour: Excellent
Great location to relax after an international flight and prior to joint a tour. Friendly staff and hotel offered a great range of food, both local and international

Our Response

Dear Customer,
Thank you for your 5-star review and lovely review. We appreciate you taking the time to share with us your experience.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Highlights of Sri Lanka

Monday 02 Mar 2026
Overview Rating:
Our Service: Good
Very professional answered all our questions

Highlights of Sri Lanka

Sunday 15 Feb 2026
Overview Rating:
Our Tour: Excellent
This was a very busy tour and we packed a lot into two weeks. The tour was really well organised and went without a hitch. The guide Lathif was excellent and very knowledgeable. This was our first trip with Wendy Wo and we will certainly be doing another one soon.

Our Response

Thank you Meryl so much for your fantastic 5‑star review!
We’re thrilled to hear that you had such a wonderful experience on your tour. It certainly sounds like a busy and exciting two weeks, and we’re delighted that everything went without a hitch. This is what we always plan to achieve.
Lathif will be so pleased to hear your kind words — his knowledge and passion make a real difference, and we’ll be sure to pass your praise on to him.

We’re especially happy to hear this was your first trip with Wendy Wu Tours and that you’re already planning your next adventure with us. We can’t wait to welcome you back for another unforgettable journey soon!

Additional Night Kochi (Cochin)|Southern India & Sri Lanka

Monday 19 Jan 2026
Overview Rating:
Our Service: Good
I have spoken to two customer service representatives and on both occasions I received excellent customer service. Both representatives were very professional in their approach and responsive to my requests for further information. I have since booked a holiday for November 2026.

Our Response

Dear Customer!
Thanks so much for your feedback! We’re thrilled our team could help and that you’re all set for your November 2026 holiday. We can’t wait to make it an amazing experience!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Christmas in Sri Lanka

Friday 09 Jan 2026
Overview Rating:
Our Tour: Excellent
All excellant - accommodation, meals, tour guide,tour destinations and overall experiences

Our Response

Thank you for your wonderful feedback.

We are thrilled to hear that every aspect of your trip from accommodation and meals to the tour guide, destinations, and overall experiences was excellent.

We do hope you will travel with us again.

Kind regards

Jimmy
Wendy Wu Tours

Christmas in Sri Lanka

Thursday 08 Jan 2026
Overview Rating:
Our Tour: Excellent
This was a holiday-of-a-lifetime for us. Our guide, Ajith Foneska, was outstanding. His interpersonal skills were brilliant as was his knowledge of his beloved homeland.
The experiences were incredible-temple visits, safaris, forest walks, river trips, tuk tuk rides, tea plucking, tropical beaches, local craft exhibitions, visits to sanctuaries ( elephant and turtle) , luxurious hotels and delicious cuisine. ( I could go on. )

Our Response

Thank you for such a lovely review. We’re so pleased to hear what a special trip this was for you. Ajith will be delighted to read your kind words; his passion for Sri Lanka really does shine through, and it’s great to know it made such a difference to your experience. It also sounds like you packed an incredible amount into your journey, from wildlife and culture to beaches and food. We’re very glad you enjoyed it all and hope to welcome you back again in the future. Jimmy, Wendy Wu Tours

Highlights of Sri Lanka

Sunday 21 Dec 2025
Overview Rating:
Our Tour: Excellent

Our Response

Thank you so much for your wonderful 5-star review of Highlights of Sri Lanka. We're delighted the tour was such a success, and we truly appreciate you taking the time to share your feedback.

We hope to welcome you on another Wendy Wu adventure soon.

Thank you for choosing Wendy Wu Tours!

Highlights of Sri Lanka

Thursday 27 Nov 2025
Overview Rating:
Our Tour: Excellent
An all around great holiday. Knowledgeable well organised guide, good support team and a good mix of experiences from short stops to longer events.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards