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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Thailand Highlights

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Excellent
Thailand the country, the people, the sites were all lovely We visited temples, palaces, elephants, tea plantations, hill tribes, floating markets, museums and the Burma Railway memorials. We had four river trips in different type of boats and traveled as a small group in a coach then later five in individual very comfortable minibuses with our own drivers. Every hotel we stayed in offered a different experience , but we always had large, comfortable and clean accommodation with excellent and breakfasts service. We had opted to spend 5 days in Cambodia, in the two Major locations where we had our own guides and drivers , two more river trips and, as elsewhere well organised air transfers. Every one looking after us was kind and helpful, Natalie even arranged for me to visit a war grave of a villager who was a POW and was buried a few miles from the war grave cemetery on the itinerary while the rest of the group was in the museum.
We wanted to explore two new countries and for us it was an amazing experience.

Thailand Highlights

Friday 29 Nov 2024
Overview Rating:
Our Tour: Good
Excellent itinerary, food and restaurants ok (except for one which was of very poor standard), transport/drivers very good. The only disappointment
unfortunately was the tour guides organization and lack of information on sites visited.

Thailand & Laos Adventure

Sunday 17 Nov 2024
Overview Rating:
Our Tour: Good
Perfect trip for experiencing new countries, cultures & ways of life. Hotels in both countries were excellent. Transport between locations was comfortable. Food (lunch & dinner) always came as a set meal but was very tasty & good variety.
The guide in Thailand was very nice & helpful but could have given more in depth history & info about the country & places visited. The 2 day trip on the Mekong slowboat gave relief from the noise of cities & the many tourists & was very enjoyable.
The guide (named Somsack) for Laos was fantastic. He was very keen to tell us anything about his country, the ways of life & had lots of information on sites visited. The places visited were very interesting & really highlighted the qualities of Laos.
A brilliant trip. Would definitely return to both countries.

Thailand Highlights

Saturday 02 Nov 2024
Overview Rating:
Our Service: Excellent
Natasha answered my questions proficiently and this decided on my booking a tour for next year.
Also Wendy Wu tours were recommended by a work colleague.
Looking forward to the experience

Thailand Highlights

Wednesday 30 Oct 2024
Overview Rating:
Our Service: Excellent
Very helpful and informative

Thailand & Laos Adventure

Wednesday 11 Sep 2024
Overview Rating:
Our Service: Excellent
This will be our 6th trip with this company their service has always been excellent

Our Response

Many thanks for your kind words and for choosing to travel with us once again! We’re delighted to hear that you’ve consistently received excellent service over the course of your previous tours; your continued support means the world to us.

We look forward to making your next journey just as memorable. If there’s anything we can do to make it even more special, please don’t hesitate to get in touch. Jimmy, Wendy Wu Tours.

Thailand Highlights

Friday 21 Jun 2024
Overview Rating:
Our Service: Excellent
Excellent service. Staff are very knowledgeable and always ready to assist customers with any queries or concerns.

Christmas in Thailand

Wednesday 15 May 2024
Overview Rating:
Our Service: Excellent
Made booking easy and straight forward. Very helpful.

Thailand Highlights

Monday 08 Apr 2024
Overview Rating:
Our Tour: Good
Holiday was great, flight times not so good. Arrived in Bangkok at 06.00, hotel at 08.15, room not available until 14.00. First of the group to arrive and last to leave. Flight back even worse, left Chiang Mia at 21.05 arrived Heathrow 06.15

Thailand & Laos Adventure

Sunday 07 Apr 2024
Overview Rating:
Our Tour: Excellent
Absolutely amazing lovely people wendy wu were brilliant always travel with them never let's us down great company to tour with

Thailand & Laos Adventure

Wednesday 28 Feb 2024
Overview Rating:
Our Tour: Good
The tea plantation a waste of time . Hours journey sampled couple teas . No explanations on the tea making process or chance to walk around the plantation. Very disappointing.
Otherwise the food was good some hotels breakfast disappointing . Needed more time in some places Buddah Park . Good guides .

Thailand Highlights

Wednesday 21 Feb 2024
Overview Rating:
Our Tour: Excellent
I very much enjoyed all aspects of this trip. The varied landscape of the Bangkok area and the North was great. The mirad of temples never cease to amaze. Our tour guide, York, was superb. He introduced to the country and immersed us in its culture. He went out of his way to make everyone's trip special from being informative, pointing out sights, encouraging us to try local produce and ensuring all were comfortable.

Thailand Highlights

Tuesday 13 Feb 2024
Overview Rating:
Our Service: Excellent
Very helpful in ensuring that everything I wanted which included an add on Cambodia elsewhere was delivered. Also certain discounts were applied that made the tour even more competitive. Both agents I have spoken to have been patient. The none refundable deposit is at a very reasonable rate . I feel they will will be well looked after.

Thailand Highlights

Wednesday 20 Dec 2023
Overview Rating:
Our Tour: Good
I really enjoyed the tours but the solo tour was amalgamated with the classic one without notice. The first and last days were spent hanging around waiting for our rooms and our return flight - due to flight times. So no guide on those days. Not good. Had I realised I could have flown home with some other people much earlier. The guide was fabulous - very informative, efficient and caring. When we got to Chiang Mai we were split into 4 mini buses so the cohesion of the group faltered a bit after that and information on itineraries wasn't passed on to all. Our return flight from Chiang Mai to Bangkok was delayed an hour so we only had one hour to find our flight to LHR - very stressful. However we covered everything I expected to do on the tour and more. Hotels were fine. Drivers were great - and they kept us topped up with water. Just needs more thought on organisation.

Thailand Highlights

Tuesday 19 Dec 2023
Overview Rating:
Our Tour: Good
An excellent tour with a very good rep. The food particularly in the first few days was a little disappointing being served only luke warm & on cold plates, so quickly became too cold to be palatable. The food did improve further into the holiday.
Overall the tour was very good, covered everything we wanted to see without being too rushed or with ridiculously early starts, nice sized group of 23 from UK & Aus