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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Thailand Highlights

Friday 28 Nov 2025
Overview Rating:
Our Tour: Good
This Wendy Wu tour was arranged well and lots on the itinerary. The hotels generally were good but at times food was so repetitive and quite bland except when eating in local restaurants. I think they try to play safe by eating in other hotels with international foods.
Our guide was knowledgeable and so helpful, nothing was too much trouble, suggesting extras for us.
On the whole I would recommend this tour if you like different cultures/temples etc.
Be aware of hear and humidity and importance of keeping hydrated.

Thailand Highlights

Wednesday 03 Sep 2025
Overview Rating:
Our Service: Excellent
The service I had was fantastic. They helped quickly and smoothly. Was able to accommodate my requests and was incredibly responsive.
I’ve been in a tour with Wendy Wu before and the service was flawless back then too.

Our Response

That means the world to us! Thanks so much for your review and for being a valued customer, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Thailand Highlights

Tuesday 02 Sep 2025
Overview Rating:
Our Service: Excellent
Polite , helpful and informative member of staff Natasha . Confident to book with her .


Offered flight options which gave me a choice of routes and times

Our Response

Natasha (Tash!), will be delighted to hear this. I'll make sure she is shown a copy of your review. Many thanks, Jimmy, Wendy Wu Tours.

Thailand Highlights

Wednesday 26 Mar 2025
Overview Rating:
Our Service: Excellent
Easy booking process. Helpful advice on the telephone. This is our 5th tour with them and all have been very good.

Thailand Highlights

Monday 03 Mar 2025
Overview Rating:
Our Tour: Excellent

Thailand Highlights

Friday 21 Feb 2025
Overview Rating:
Our Service: Excellent
Online booking friendly and eficient

Thailand Highlights

Tuesday 17 Dec 2024
Overview Rating:
Our Tour: Good

Thailand Highlights

Wednesday 04 Dec 2024
Overview Rating:
Our Tour: Excellent
Thailand the country, the people, the sites were all lovely We visited temples, palaces, elephants, tea plantations, hill tribes, floating markets, museums and the Burma Railway memorials. We had four river trips in different type of boats and traveled as a small group in a coach then later five in individual very comfortable minibuses with our own drivers. Every hotel we stayed in offered a different experience , but we always had large, comfortable and clean accommodation with excellent and breakfasts service. We had opted to spend 5 days in Cambodia, in the two Major locations where we had our own guides and drivers , two more river trips and, as elsewhere well organised air transfers. Every one looking after us was kind and helpful, Natalie even arranged for me to visit a war grave of a villager who was a POW and was buried a few miles from the war grave cemetery on the itinerary while the rest of the group was in the museum.
We wanted to explore two new countries and for us it was an amazing experience.

Thailand Highlights

Friday 29 Nov 2024
Overview Rating:
Our Tour: Good
Excellent itinerary, food and restaurants ok (except for one which was of very poor standard), transport/drivers very good. The only disappointment
unfortunately was the tour guides organization and lack of information on sites visited.

Thailand Highlights

Saturday 02 Nov 2024
Overview Rating:
Our Service: Excellent
Natasha answered my questions proficiently and this decided on my booking a tour for next year.
Also Wendy Wu tours were recommended by a work colleague.
Looking forward to the experience

Thailand Highlights

Wednesday 30 Oct 2024
Overview Rating:
Our Service: Excellent
Very helpful and informative

Thailand Highlights

Friday 21 Jun 2024
Overview Rating:
Our Service: Excellent
Excellent service. Staff are very knowledgeable and always ready to assist customers with any queries or concerns.

Thailand Highlights

Monday 08 Apr 2024
Overview Rating:
Our Tour: Good
Holiday was great, flight times not so good. Arrived in Bangkok at 06.00, hotel at 08.15, room not available until 14.00. First of the group to arrive and last to leave. Flight back even worse, left Chiang Mia at 21.05 arrived Heathrow 06.15

Thailand Highlights

Wednesday 21 Feb 2024
Overview Rating:
Our Tour: Excellent
I very much enjoyed all aspects of this trip. The varied landscape of the Bangkok area and the North was great. The mirad of temples never cease to amaze. Our tour guide, York, was superb. He introduced to the country and immersed us in its culture. He went out of his way to make everyone's trip special from being informative, pointing out sights, encouraging us to try local produce and ensuring all were comfortable.

Thailand Highlights

Tuesday 13 Feb 2024
Overview Rating:
Our Service: Excellent
Very helpful in ensuring that everything I wanted which included an add on Cambodia elsewhere was delivered. Also certain discounts were applied that made the tour even more competitive. Both agents I have spoken to have been patient. The none refundable deposit is at a very reasonable rate . I feel they will will be well looked after.