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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Ultimate China

Wednesday 11 Nov 2026
Overview Rating:
Our Service: Excellent
Personal, timely, knowledgable support when booking our first holiday with Wendy Wu. Quality of communication, advice and information shared was fabulous. Feeling in safe hands,

Ultimate China

Tuesday 10 Nov 2026
Overview Rating:
Our Service: Excellent
Great and knowledgeable people at the end of the phone
A pleasure to deal with

Ultimate China

Friday 06 Nov 2026
Overview Rating:
Our Tour: Excellent
Excellent organisation and national guide was extremely good.

Additional Night Beijing|Ultimate China

Sunday 18 Oct 2026
Overview Rating:
Our Service: Excellent
We are still on our 27 day Ultimate China Tour and loving it. Excellent guides , an interesting itinerary, high standard of Hotel and excellent food.
The places we have visited have all been fascinating either historically, or because of the new China technology advances . Looking to the second half of our trip.

Ultimate China

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Fantastic holiday to China that rocked all the boxes and more. Would recommend this holiday if you really want to see China, and all its sights from walls to Pandas and temples to rivers, this trip has it all.

Ultimate China

Saturday 03 Oct 2026
Overview Rating:
Our Tour: Excellent
A brilliant trip where you get to see a great variety of places and experiences. It is very full on and not the best if you like to take things slowly or are not overly fit. However I would certainly recommend it for anyone enjoying amazing Chinese food and lots of interesting places to visit and excellent guides to inform you.

Ultimate China

Saturday 05 Sep 2026
Overview Rating:
Our Service: Excellent
Anna Proctor was very helpful in terms of the selection process of our holiday and also informing me of the differences of the various tours which were similar.

Ultimate China

Saturday 15 Aug 2026
Overview Rating:
Our Service: Excellent
To date have only booked but found the team friendly helpful and knowledgeable

Our Response

Thanks very much for your kind words and your five star review, it genuinely means the world to us.

Do let us know if you have any questions.

Kind regards

Jimmy, Wendy Wu Tours

Ultimate China

Monday 22 Jun 2026
Overview Rating:
Our Service: Excellent
I could not be more complementary or positive about the service I had from Cheryl. I initially made contact with a view to discussing options and found Cheryl incredibly helpful and customer focused. She talked me through the options and even suggested a slightly different tour might fit our needs more once I highlighted what we were looking for from the tour. There was no pressure selling or chasing me to make a booking which I appreciated as I wanted time to reflect.
When I contacted Cheryl for the second time to confirm our booking (the one she recommended) she again was very thorough, professional, courteous and efficient and made the booking process very simple. Thank you Cheryl for all your help, you are a great ambassador for Wendy Wu Tours.

Our Response

Thank you so much this is genuinely a pleasure to read. Cheryl truly is a credit to the team, and we're very lucky to have her. I'll make sure she sees this!

Looking forward to having you on tour with us.

Jimmy, Wendy Wu Tours

Ultimate China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
A fantastic and comprehensive tour of China which was superbly organised from start to finish thanks to our wonderful, professional and very friendly guide called Grace. In fact all of our guides for each city were brilliant too. Local knowledge and their english were outstanding. I can thoroughly recommend this holiday. The weather was in our favour which helped. The food was plentyful and varied and the hotels were all top class.

Our Response

Thank you for your lovely review.

We are very pleased to hear that you found the tour to be both comprehensive and well organised throughout. It is especially pleasing to know that Grace made such a positive impression with her professionalism and friendly approach, and we are equally glad that the local guides in each city met the same high standard. Their knowledge and command of English are assets we greatly value.

We also note your comments on the weather, the variety and quality of the food, and the standard of the hotels, all of which we are delighted contributed to a successful trip.

Your recommendation is much appreciated, and we hope to welcome you on another Wendy Wu tour in future.

Thanks,
Jimmy, Wendy Wu Tours

Ultimate China

Thursday 28 May 2026
Overview Rating:
Our Service: Good
Professional , friendly and knowledgeable.

Ultimate China

Friday 15 May 2026
Overview Rating:
Our Service: Good
Keith was brilliant giving his talk and Hanna also with the booking. Problem started when we got the confirmation email. Firstly it was for the wrong date and the ATOLcertificate was for the wrong number of days. When Keith gives his talk he emphasises the tours are inclusive without extra things to pay for, however, when you read the detailed itinary there are loads of extras to pay for if you want to do them.

Ultimate China

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
Vanessa was outstanding and helped me professionally and effectively with the booking

Our Response

Thank you for your kind review. We’re delighted to hear Vanessa provided such professional and effective support with your booking.

Ultimate China

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
We made an inquiry about a trip to China in 2027. The agent was able to detail all the information needed and answer all the questions we had regarding the trip we were interested in. The agent was able to book the trip, we put down the deposit and completed all our details very efficiently.

Ultimate China

Thursday 29 Jan 2026
Overview Rating:
Our Service: Excellent
Really friendly and helpful. We got answers to all our questions👌 Natasha was lovely!