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Reviews

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Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Grand Mekong Odyssey

Friday 10 Apr 2026
Overview Rating:
Our Tour: Excellent
The tour had a great itinerary. We felt that we saw and experienced a lot of different attractions. The guides were informative and kind. Special mention to Thiep, who was brilliant! The Mekong Victoria river cruise was excellent. The service was superb "5 star" and the staff were all delightful. The standard of cleanliness maintained throughout the vessel by the hardworking crew was excellent.
If we had to criticise anything about the tour in general, it would be the food. We dont mean the quality of the food, but it felt like we were repeatedly served a variation of the same set meal over and over for 25 days! It reached the stage where we were turned off the idea of eating.
In terms of the content and variety of the tour, we would definitely recommend it. You would find it incredibly difficult to organise an itinerary of this kind independently.

Classic Mekong

Wednesday 11 Mar 2026
Overview Rating:
Our Tour: Good
Cambodia leg very interesting, hotels and food good considering it is a poor country. Guide was excellent and shared personal experiences. Victoria Mekong Cruise was good, cabin was fine food was excellent, other than the bbq which was not as good as everything else. Trips off ship to rural communities was enlightening and timed well. Vietnam was good overall again hotels and restaurants good. Good choice of places to visit.

Our Response

Thanks for your review, it is very much appreciated and we will pass on your comments to our product manager. We hope you will travel with us again, soon. Jimmy, Wendy Wu Tours.

Mekong Explorer (Main Deck)

Friday 12 Dec 2025
Overview Rating:
Our Tour: Excellent
We spent 4 Nights on the Mekong Victoria and it was fabulous. Everything from the decor, to the food and the wonderful staff was 5*. I would highly recommend it to anyone visiting Vietnam and/or Cambodia. It is the best way to travel between the two countries and an experience not to be missed.

Our Response

Thank you very much for your wonderful review of the Mekong Explorer (Main Deck). I am delighted to hear that your four nights on the Mekong Victoria were fabulous, and that you enjoyed everything from the décor and food to the attentive and friendly staff.

It is especially rewarding to know that you would highly recommend this cruise to others as a fantastic way to experience both Vietnam and Cambodia. Your feedback is greatly appreciated and will be shared with our team.

Kind regards,
Jimmy
Wendy Wu Tours

Additional Night Delhi |Northern India Discovery

Wednesday 12 Nov 2025
Overview Rating:
Our Service: Excellent
Very well organised.
Excellent tour guides
Hotels and coaches were of a high standard
No issues at all
Very smooth programme
Numerous highlights and very few disappointments
The cruise on the Mekong Victoria was a highlight
All meals were provided and WWT did their best to avoid repetition by including a balanced variety of alternate dining experiences.

Wonders of China

Saturday 01 Nov 2025
Overview Rating:
Our Tour: Excellent
From our arrival in Beijing to our departure from Shanghai this was an excellent holiday with our guide, Betty, going above and beyond to make sure we had a fabulous time.
There were quite a few early starts - this isn't a trip if your idea of a holiday is relaxing with a good book - but there was so much to see!
In Beijing we saw Tiananmen Square, the Forbidden Palace, the Temple of Heaven, the Summer Palace, the Great Wall and more.
We then took a bullet train to Xian (amazing experience - totally smooth journey travelling at up to 250mph). We explored the city including the Muslim food quarter and the restored city walls and then went to the Terracotta Warriors.
The next day we took an early flight to Yichang and made our way to Maoping docks near the Three Gorges on the Yangtze river where we boarded the almost brand new Victoria Isabella. The weather was dreadful for our 4 days on the boat but the facilities and staff were excellent and we did get a few excursions.
We left the boat at Chongqing and went to the zoo where we saw pandas (a real highlight) and many other animals. A second bullet train took us to Guilin where we spent a night in the Waterfall Hotel (at 2030 every day a massive waterfall cascades down the outside of the building).
The next day, the sun came out and we took a boat trip down the beautiful River Li to Yangshuo. After a night there, we made our way back through the countryside to Guilin, seeing local people and the rice harvest.
After a second night in Guilin (a small but beautiful city) we took a flight to Shanghai, arriving in the early evening. A boat trip on the river Huangpu lets you see the Bund area with the most amazing lights display.
Our final day was spent exploring the city of Shanghai including the beautiful Yu gardens.
China is spotlessly clean. There are reasonable, free public toilets everywhere and the people are friendly (several conversation attempts via Google translate). There are security cameras and police everywhere and you are constantly asked for your passport but it never felt oppressive.

Majestic Yangtze

Monday 27 Oct 2025
Overview Rating:
Our Tour: Excellent
Excellent 4 day trip on the Victoria Anna where we enjoyed superb food, comfort and service. I lovedit.

Grand Mekong Odyssey (Main Deck)

Saturday 26 Apr 2025
Overview Rating:
Our Tour: Excellent
This was our first trip with Wendy Wu.
It was an excellent experience and we covered everything listed in the itinerary as well as some extras!

The local Tour Guides faultlessly organised everything on time, from hotels to coaches, cruises, internal flights, railway journey, local restaurants, attractions and much more.
It was lovely to have meals out in local restaurants and enjoy the delicious Vietnamese & Khmer cuisine.

We really enjoyed the 2 night cruise on Halong Bay which enabled us to go kayaking, rowing around floating village, exploring Sun Sot Cave & Titop Island etc.
The 7-night Victoria Mekong cruise was also immensely enjoyable, with a comfortable, spacious balcony cabin, excellent polite crew & delicious meals. The shore excursions gave us a unique opportunity to interact with local people and see their authentic culture. The BBQ on the Sun Deck and the bridge visit, as well as silk painting and traditional dance performances & other activities added to the enjoyment.
We were amazed at the varied forms of transportation we experienced, including kayaking, rowing, cyclo tours, Tuk Tuks, Dragon boat cruise, e-buggies and a sunset cruise in a sampan on Angkor Thom moat!
Angkor Wat / Ta Prohm / The Bayon were also amazing visits.
The meeting with a war veteran & the Cu Chi tunnels in Saigon were particularly memorable as well as Phnom Penn Royal Palace & the deeply moving "Killing Fields" visit.
We have taken away so many wonderful memories.

Grand Mekong Odyssey (Main Deck)

Saturday 19 Apr 2025
Overview Rating:
Our Tour: Excellent
Wonderful holiday. Great guides, amazing food and excellent accommodation. Kim, our guide in Vietnam went over and beyond his role in creating the perfect insight into his country. The crew on the Victoria Mekong were just delightful and helpful, particularly in helping us oldies climb up the river bank! Sokly was equally efficient and knowledgeable in Cambodia. Halong Bay trip was disappointing. The beach we went to was surrounded by litter. One night would have been sufficient. Much better to have had three nights in Hoi An.
One criticism was the bad timings on the day we disembarked the boat in Halong Bay. Our flight from Hanoi was 8.00pm. We spent several hours hanging around at the airport. And the meal we had there was the worst one of the whole trip.
Loved the variety of activities which were organised for us and the efficiency of how everything went to plan. (Which is why the above day stood out).
Thank you Wendy Wu!

Classic Mekong (Main Deck)

Thursday 13 Mar 2025
Overview Rating:
Our Tour: Good
The holiday was fascinating though fast paced in places. The Mekong cruise was a welcome breather in the middle, and the Mekong Victoria and crew were excellent.
The only two slight detractors were the similarity of the fixed menu evening meals in Vietnam, and the pollution in Saigon and Hanoi.
The high point was Hoi An, which was wonderful, with Ra Que village a particular highlight.

Classic Mekong (Main Deck)

Wednesday 12 Mar 2025
Overview Rating:
Our Tour: Excellent
First ever long-haul trip. Excellent service, really interesting visits and tours, hotels comfortable and food good, guides very knowledgeable. Cruise on Victoria Mekong pure luxury, staff wonderful.
The only untoward incident was sorted promptly and efficiently by the 24-hour emergency helpline operator.
We felt supported and cared for, the trip was excellent value for money, and we would book with Wendy Wu again.
Only one adverse comment - 'free' drinks were alcohol and soft drinks, but the only soft drinks were all fizzy, there was no dilute squash so nothing available if you don't drink alcohol or fizz. The only still drink was water.

Our Response

Many thanks for your kind review, we'll definitely pass on your feedback about the drinks to our partner. overseas We do hope you'll travel with us again. Thanks, Jimmy, Customer Service Manager

Classic Mekong (Upper Deck)

Thursday 28 Nov 2024
Overview Rating:
Our Tour: Good
We had a great trip. Travel arrangements, including special meals, went smoothly. An excellent itinerary means you get to experience exciting cities, historic sites, rural life and a super cruise on the Victoria Mekong, a very comfortable boat. The people are friendly and welcoming and the country guides worked hard to give us an insight into the history and culture of both countries. The hotels and restaurants were generally very good. Our only reservation - and the reason w didn't give 5 stars - relates to the food. It was good and with generous portions. However, excluding breakfast, the meals were all on a fixed menu basis. We understand that this works well for tour companies and restauranteurs, but one fixed menu was pretty much like any other fixed menu and this meant the meals soon began to feel repetitious. This was more pronounced for vegetarians, where the selection of dishes was more limited. When you think of all the positives on the trip, this seems a relatively small gripe, but one we thought worth mentioning. Our impression was that overall our group (20) felt they'd had a wonderful experience.

Magnificent Mekong Cruise (Cruise & Flight Upstream)

Saturday 21 Sep 2024
Overview Rating:
Our Tour: Excellent
We had an amazing holiday on the Victoria Mekong. It is is a long way to fly and the journeys were not without incident but, once on the boat, everything was peaceful and a real pleasure - not too big, nothing too taxing, excellent food, the rhythm of the river, lovely crew and a glorious place to visit!

Magical Mekong Cruise & Beach (Phu Quoc)

Thursday 06 Jun 2024
Overview Rating:
Our Tour: Good
The time to get to Siem Reap was very long. Then the following day we had a very long unexpected bust trip to get to the ship.. our time on the Mekong Victoria was very enjoyable. The tours were very good. It was a bit scary at times getting ashore and to the area we were visiting. Thankfully the crew were there to help us. A safe hand wasn’t far away! Having a morning and an afternoon tour was a great advantage in the heat, a break until 2.30 was great.
The staff on the ship were a credit to company. Always welcoming and remembered the drinks passengers liked. Nothing was too much for the passengers.
The included tours were interesting, it was great to see the culture, history and industry of the countries . Enjoyed the variety of meals. Having to travel 3+ hours to Ho Chi Minh airport was again unexpected. Having four days at Phu Quoc was a good opportunity to relax and chill after the busy cruise. Overall we had a great holiday. .

Magnificent Mekong Cruise (Cruise & Flight Upstream)

Tuesday 14 May 2024
Overview Rating:
Our Tour: Excellent
This was an amazing experience from start to finish.
Booking was easy, with super friendly and professional staff who were more than willing to help us with extra flights for a 2 week trip before we joined the cruise.
The Victoria Meekong boat was impressive………new, modern and impeccably spotless with every need catered for. The cabins were extremely spacious with a small private balcony to relax and enjoy the scenery en route.
The crew were so friendly, always happy and smiling, going above and beyond to ensure our every need was catered for.
The food was delicious with breakfast, lunch and dinner included everyday in the package. It was a mix of Western and Asian cuisine and there was definitely no chance of ever going hungry! Hot drinks, soft beverages and beer were available at no extra cost throughout the day and also wine during lunch and dinner.
There were excursions most days ( morning and afternoon) which were entirely optional. As, it was 40 degrees throughout our cruise, we chose to just do one per day as it was completely exhausting in the heat. Instead we took advantage to recharge and relax on the sun loungers, dipping in and out of the pool to cool off.
If I had to be super critical of one aspect of the cruise ( and it did not in the least affect our enjoyment of the holiday!), was that some of the excursions did not meet our expectations. Too many similar experiences and duplications ( temple visits and silk making for example). Also, the floating market was a disappointment and did not look like the picture advertised on the website.
Finally, the Tour Guides we had for both Vietnam and Cambodia were brilliant. Great characters, full of life, funny and extremely knowledgable.
A great trip and wonderful memories made!

Mighty Mekong Cruise (Cruise & Flight Downstream)

Wednesday 08 May 2024
Overview Rating:
Our Tour: Excellent
Victoria Mekong ship is beautiful. The crew are wonderful with very friendly and helpful staff. Cabins are excellent with plenty of storage space - important for 7 days. The food was good with lots of choice. There are plenty of excursions with activities offshore every morning and afternoon. We could have done with more relaxation time looking back but of course you don't have to go on the trips and can stay onboard and relax by the pool with a drink if you prefer.