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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Vietnam Panorama

Monday 31 Aug 2026
Overview Rating:
Our Tour: Excellent
Well organised tour with a knowledgeable guide. No worries about anything as all meals catered for and accommodation very good.
Would recommend Wendy Wu if you are wanting a stress free holiday, where you can experience a country and make new friends.

Our Response

Hi,

Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your well-organised tour, knowledgeable guide, and the convenience of having meals and accommodation taken care of throughout your journey.
It’s also great to know you were able to experience the destination without the stress of organising the details yourself, while making new friends along the way. Thank you for recommending Wendy Wu Tours, and we hope to welcome you on another adventure in the future. Best Regards,
The Wendy Wu Tours Team

Angkor to the Bay

Sunday 30 Aug 2026
Overview Rating:
Our Tour: Excellent
Extremely busy holiday but worth it great hotels amazing sites food good group guide was excellent and extremely knowledgeable
unbelievable how friendly the people are in both Cambodia and Vietnam
You have got to see what some of the locals get on a motorbike to believe it
It was everything i hoped for and more if you've never been you should put it on your bucket list you will never regret it

Our Response

What a lovely review to read, thank you so much for taking the time to write this.

I’m genuinely delighted to read that the trip lived up to the hype. It sounds like you packed a lot in, but I’m glad the hotels, sights and food made it all worthwhile. I’ll make sure your guide gets to see your comments; they’ll be over the moon. They really do pour their heart into bringing these places to life, so knowing they made that extra difference means a lot to us.

And you’re so right about the locals, the warmth in both Cambodia and Vietnam is just something else, isn’t it? As for the motorbikes, honestly, I’ve been doing this job for years and I still find myself doing a double-take at some of the loads they manage to balance! It’s one of those sights that stays with you long after you get home.

To hear you say it was everything you hoped for and more, well, that’s exactly why we do what we do. Thanks again for such a lovely review. If you ever get the travel bug again (and I suspect you might!), you know where to find us.

Kind regards

Jimmy, Wendy Wu Tours

Vietnam at a Glance

Saturday 29 Aug 2026
Overview Rating:
Our Service: Excellent
Very helpful and informative

Our Response

That's great to hear and we're delighted to be of service.

Do let us know if you have any questions in the run up to your tour.

Kind regards

Jimmy, Wendy Wu Tours

Vietnam Panorama

Tuesday 18 Aug 2026
Overview Rating:
Our Service: Excellent
This will be my first trip with Wendy Wu Tours. I was very impressed with the recent presentation at the Clayton Hotel in Dublin. My telephone enquiry and tour booking was very smooth and handled professionally & courteously.

Our Response

Thank you for your review and we are delighted to have you travel with us to Vietnam. It really is a wonderful tour and I'm sure you are going to bring back so many memories.

In the meantime, please let us know if you have any questions, we're always happy to help!

Jimmy, Wendy Wu Tours

Vietnam Panorama

Thursday 13 Aug 2026
Overview Rating:
Our Service: Excellent
I had aproblem with the airline travel schedule and the representative was most helpful in trying to arrange an alternative.

Our Response

That's great to hear and I'll certainly pass on your kind comments to the team member who assisted you.

Do let us know if we can be of any further help or if you have any questions, we're always happy to help.

Kind regards,

Jimmy, Wendy Wu Tours

Vietnam & the Reunification Express

Thursday 06 Aug 2026
Overview Rating:
Our Service: Excellent
Very informative

Our Response

That's lovely to hear and do give us a call if you have any questions regarding your tour.

Many thanks

Jimmy, Wendy Wu Tours

Angkor to the Bay|Singapore Short Stay (2N/3D)

Monday 27 Jul 2026
Overview Rating:
Our Tour: Excellent
Wonderful comptehensive tour of Vietnam and Cambodia. Great itinerary and meals thank you.

Our Response

Dear Customer,
Thank you very much for your kind 5-star review. We are very pleased to learn that you enjoyed our tour. We hope to welcome you again on one of our tours in the near future!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam Panorama

Monday 20 Jul 2026
Overview Rating:
Our Service: Excellent
They listen to you and what you want in a tour. Nothing is too much trouble and get back to you with qoutes and different options. They're just marvelous

Bespoke Vietnam Tour

Monday 25 May 2026
Overview Rating:
Our Tour: Good
We spent 20 days in Vietnam working our way from north to south. In May, the weather can be variable but we had good outcomes 90% of the time. We didn’t find out until a few days into the tour that Wendy Wu uses a company related to Flight Centre for detailed bookings and arrangements in country. It would have been helpful to have been given local contact information rather than have to speak with our Wendy Wu contact in Australia.

All of the guides we had were four star performers or better and generally we couldn’t fault the drivers chosen for daily tours.

Time frames spent in each area were decided by us and in that context, the personalised nature of the tour worked well. In retrospect, we should have chosen to spend an extra night in Hanoi en route to HaLong Bay after visiting Sapa.

We asked for four star accommodation as a basis the trip and in the main that’s what we got. However, the garden room view allocated to us at was unfortunately not up to scratch as the view was of a bedraggled part of the garden through which we had a clear view of the back end of a factory or storage shed. After speaking with the hotel, we were moved to another garden view room which lived up to its name. We were probably fortunate it was not high season.

Our itinerary was broadly Hanoi3N - Sapa2N - Hanoi 1N - Halong Bay 3 day cruise - Hoi An3N - Danang3N - Ho Chi Minh5N.

The custom for most day tour arrangements seemed to be for the guide to not stay with us on some occasions; for example, we would be put on a short funicular or train trip only to have the guide not accompany us but meet us at the other end. This appears to be a policy of the in country tour arranger (Discova). Other small groups seemed to have their guides with them full time. The one time this made sense to us was during our visit to Nui Dat, Long Tan and Vung Tau, where our main guide, exchanged places with a local who came very well prepared and well versed on the issues we were interested in.

In all areas we visited, there was a good focus on providing experiences that interacted with local people and their businesses. That added a great dimension to the tour.

On the negative side there were a couple of instances where the experience was not four star.We took a “limousine” bus from Hanoi to Sapa, as did many others except the company used by Discova seemed to have a vehicle that had seen better days and a driver with an attitude to match it. One got the feeling that Discova might have been cutting their costs without regard for quality.
The only other issue was the Ha Long Bay cruise with Orchid cruises. While the quality of the cruise was OK to Good, the boat we were on looked a bit tired. Food was fine and the staff really made an effort to please. Probably worth checking a few more options than we did before accepting the tour organisers recommendation.

Our Response

Dear Peter,
Thank you very much for your detailed feedback. We sincerely appreciate you taking the time to share with us your experience and glad that overall you enjoyed your journey. Please be assured that your comments have been forwarded to relevant teams to review. Thank you for sharing with us your wonderful photos. We certainly hope to welcome you again on one of our tours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam at a Glance

Tuesday 05 May 2026
Overview Rating:
Our Tour: Excellent
An excellent tour that covered a lot of ground in such a short timescale. Very well organised too.

Our guide Qui was brilliant as well as professional and very funny, which brightened up the journey. Nothing was too much trouble, and he went the extra mile.

Hotels were nice and comfortable and I thoroughly enjoyed trying the food and different flavours.

I can definitely recommend the tour.

Spirit of Kyrgyzstan

Friday 01 May 2026
Overview Rating:
Our Service: Excellent
A bit of a hiccup on day one of the first Ecuador trip created, which I feel sure was rectified on later tours, but otherwise perfect on each and every tour that I have done; China; Japan x 2; Ecuador + Galapagos; Vietnam [though here, too much regarding the war and not enough beautiful scenery for my liking, but fabulous boat trip down the Mekong and in Halong Bay]; and most recently Uzbekistan. I have also booked next year in Kyrgyzstan with Wendy Wu. and have wishes for future trips that Wendy Wu do. They look after you throughout the day from Breakfast through Evening Meal and as I get older, I feel the need for the reassurance and trust they give me.

Vietnam & Cambodia Discovery

Friday 24 Apr 2026
Overview Rating:
Our Tour: Excellent
A very intensive trip that was packed with varied activities. It was mostly active and full on put there were plenty of points to relax and take things in your own time. The guides were amazing, friendly, knowledgeable and helpful. The range of hotels were all of a good standard.
I cannot believe how much was included in this trip, Wendy Wu made sure to book so many things to do that went over and above my expectations

Vietnam & Cambodia Discovery

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Good
A great opportunity to see Vietnam from top to bottom, as well as the Angkor Wat area of Siem Reap, Cambodia. Well organised and guided. Hectic schedule at times. Really enjoyed the out and about aspects, ie mountain walks with home stay lunches, locals fishing at Hoi An, traditional crafts on the Mekong Delta and the village on stilts in the lake near Siem Reap, 3 local bike rides with a chance to see different aspects of the local countryside, plus the scooter ride one evening in Saigon. Guides knowledgeable and good at problem solving.

Vietnam Panorama

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Good
All great, including tour guides. Only problem was a very poor boat on Halong Bay. We had water on the floor of our toilet - lots! General quality of boat was terrible.

Vietnam Panorama

Sunday 19 Apr 2026
Overview Rating:
Our Service: Good
Both people I spoke to (for the initial enquiry and to book) were helpful, professional and friendly