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Reviews

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Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Vietnam Panorama

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Good
All great, including tour guides. Only problem was a very poor boat on Halong Bay. We had water on the floor of our toilet - lots! General quality of boat was terrible.

Vietnam Panorama

Sunday 19 Apr 2026
Overview Rating:
Our Service: Good
Both people I spoke to (for the initial enquiry and to book) were helpful, professional and friendly

Vietnam Panorama

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Good
Excellent tour of Vietnam but sometimes too much travelling on the coach and not enough quality time in some of the fabulous destinations
The meals also could be a little repetitive
Our tour leader Qui (Tom) was most excellent and a fantastic ambassador for his country 🇻🇳

Vietnam Panorama

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Excellent
This was my third Wendy Wu tour and each time the experience has been wonderful.
This time we had an exceptional tour guide who was very informative, answered lots of questions and looked after everyone in our group so well. The itinerary was well paced and, despite being one of the oldest members on the trip, I managed to do as much and sometimes more than the younger ones. Accommodation was good and food was great, highlighting the country's cuisine. We managed to see the sights and do so many diverse activities in any given day and also had some time to do a bit of wandering around by ourselves.
I definitely recommend this company to other travellers.

Our Response

Dear Customer,
Thank you so much for your lovely feedback and for travelling with us again. We are truly grateful for your continued support and loyalty over the years.
We are delighted to hear you had such a wonderful experience and that your Tour Guide helped make the journey so memorable. It is also lovely to know you enjoyed the pace of the itinerary, accommodation, food and variety of experiences along the way.
Thank you again for your kind recommendation. We look forward to welcoming you on another Wendy Wu tour in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam Panorama

Thursday 09 Apr 2026
Overview Rating:
Our Tour: Excellent
The whole experience from first booking the tour to returing home after the tour was easy and stress free. As a solo traveler they made it so easy, The tour itself was exceptional and the tour guide Thung made it a very enjoyable holiday .Thung knowledge is wonderful and could relay his experience going through the Vietnam War (they call it the American War) as a child was very enlightening. He is certainly the guide to have if doing a trip through Vietnam. If you are considering visiting this very busy city than don't think twice just BOOK IT you will not be sorry

Our Response

Dear Customer,
We’re delighted to receive your wonderful feedback — thank you! It’s fantastic to know that everything from the itinerary to your guide’s professionalism made the journey smooth, enriching, and enjoyable. We hope to welcome you again on one of our tours in the near future!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam Panorama

Wednesday 08 Apr 2026
Overview Rating:
Our Tour: Excellent
A great holiday, packed with interesting places to see and visit. Everything was well planned and it was good that all meals were included. We had a wonderful guide in Lap, he was very knowledgeable, helpful and went out of his way to make sure we all had a good holiday. A wonderful ambassador for his country and Wendy Wu holidays

Vietnam Panorama

Wednesday 08 Apr 2026
Overview Rating:
Our Tour: Excellent
An amazing tour of this wonderful country. Extremely well organised with the most amazing guide in Qui. Would definitely recommend.

Vietnam Panorama

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Good
Fabulous holiday but group size was much too big
Lap was a brilliant guide as very knowledgeable but would prefer him not to sell us extras as this meant we missed shopping in the best market on the trip
That was quite upsetting

Our Response

Many thanks for your review. We’ll speak with Lap about balancing his helpful recommendations with preserving the itinerary as planned. Your experience matters and we sincerely appreciate your feedback. Thanks, Jimmy, Wendy Wu Tours

Vietnam Panorama

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Or who dealt with my inquiry was friendly and professional.He listened to me and gave me the information I needed to make my decision.

Our Response

Thank you so much for your wonderful 5‑star review!
We’re delighted to hear that you received friendly and professional service. It’s great to know that our team member listened carefully and provided the information you needed to make your decision.
We really appreciate you taking the time to share your experience, and we’re so pleased to have another happy customer!

Vietnam Panorama

Saturday 14 Feb 2026
Overview Rating:
Our Tour: Excellent
We covered south to north of Vietnam and so much inbetween on Vietnam Panorama. Sightseeing , meals and accommodation were always efficiently organised by our tour leader, Robin and our coach driver did an awesome job negotiating some pretty tricky roads and traffic. Robin gave us a great insight into the country past and present, and kept us well entertained while doing so. It was a truly memorable travel experience.

Our Response

Dear Customer,
We truly appreciate your thoughtful feedback and 5-star rating! It’s fantastic to know that the itinerary, organization, and guidance all came together to create such a memorable journey for you. We hope to be honored to travel with you again.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Vietnam Panorama

Sunday 23 Nov 2025
Overview Rating:
Our Tour: Excellent
Despite dodging the worst cyclones for decades this was a magnificent holiday with an outstanding guide.
This was our second holiday with Wendy Wu and we were certainly not disappointed.
Great holiday itinerary with outstanding sights and experiences. When the weather turned against us our guide, with help from a hard working back office, took everything in his stride changing the itinerary cancelling/booking hotels and restaurants.
Our bus driver and his assistant were first class!

Vietnam Panorama

Tuesday 05 Aug 2025
Overview Rating:
Our Service: Excellent
Recently attended Wendy Wu presentation in Nottingham
The information was very useful and inspired us to make a booking!

Our Response

That's great to hear! Do let us know if you have any questions regarding your tour; we're always happy to help.
Jimmy, Wendy Wu Tours.

Vietnam Panorama

Thursday 10 Jul 2025
Overview Rating:
Our Service: Excellent
informative and knowledgeable about all tours . competitive price we booked Vietnam panorama hope we made right choise

Our Response

We sincerely appreciate you taking the time to submit your review. We always receive amazing feedback about our Vietnamese tours, I'm sure you will have a wonderful time there. Do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Vietnam Panorama

Tuesday 01 Jul 2025
Overview Rating:
Our Service: Excellent
Fantastic holidays, we can't wait to go on our next adventure 👍

Our Response

Glad to be of service!

Vietnam Panorama

Tuesday 08 Apr 2025
Overview Rating:
Our Tour: Good
Amazing attention to detail
Extremely well planned everything and everyone catererd for
The guide on our trip was second to none
He had the patience of a saint, the knowledge of a scholar and I can’t find enough words to praise him
He was an absolute credit to the Wendy Wu brand

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Australia's leading Asia & Beyond Specialist
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully ATAS and IATA accredited
Don't just take our word for it
  • 5* Trip Advisor rating
  • The Winner of Best Specialty Wholesaler
  • - National Travel Industry Awards
National Travel Industry Awards