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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

"We are never satisfied until you come back and travel with us again - Wendy Wu, Founder

At Wendy Wu Tours, your feedback matters. We want to know what you think about your booking experience and how you enjoyed your tour with us. Your feedback is essential in helping us improve and deliver even better experiences in the future.

 With this in mind, we have teamed up with an independent review platform Feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from Feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Feefo

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Journey through Jordan

Wednesday 19 Nov 2025
Overview Rating:
Our Tour: Good
Jordan is a very interesting country to visit. This trip was very good up until Wadi Rum Desert Camp, which was very disappointing. It was advertised as a unique desert camp with ensuite private tents. It wasn't unique (there were several camps); it was hardly a camp with tents - they were cabins/chalets! We had been looking forward to camping in the desert under the stars, but we ended up in a wooden hut with lots of other tourists. The Bedouin hospitality was in fact the locals making us a cup of tea in the desert.
From the beginning of our trip every day had got better and better until we reached Wadi Rum. This experience was a stark contrast to the previous days which had been wonderful - full of historic sites and culture.
The Dead Sea Hotel we stayed in seemed like a hotel of two halves. The Reception area and rooms were very nice, however, the dining area was like a motorway service station with buffet food.
Overall our guide was very good and very knowledgeable.
Wendy Wu looked after us very well; food was particularly good; perhaps one little complaint was cutting short interesting visits to reach restaurants on time.

Journey through Jordan

Thursday 21 Nov 2024
Overview Rating:
Our Tour: Excellent
Wendy Wu tours are just brilliant from the start to the end . We saw so much in Jordan and learnt so much about the history, culture and traditions of this beautiful country . We had a very small group of 10 which was great. We felt safe the whole time so please don’t cancel or not book because of the present situation as this country is very safe.
Highlights were Petra and staying overnight in Wadi Rum desert.

Journey through Jordan

Wednesday 16 Nov 2022
Overview Rating:
Our Tour: Good
We really enjoyed our holiday to Jordan with Wendy Wu, but it fell down on a couple of areas. We had extended our stay to take in Aqaba on a half board basis, but when I queried the meals the reply I got was 'you'll have to sort that out yourself - we can't help'. It took one email direct to the hotel to sort out, so I wasn't impressed with the firm's lack of assistance.

The other part I wasn't impressed with was the 'deluxe' tent at Wadi Rum - it was terrible - cracked glass in the door, windows that didn't fit - staples holding the walls and door decor together - dread to think what standard accommodation would have been like. The 'bedouin hospitality' resembled the worst family wedding party you could imagine - a disco sound system that kept cutting out and the residents at the camp performing the hokey-cokey type dances. I had had visions of authentic bedouin musicians and dancers - how wrong can you be!

All in all an enjoyable holiday and it met all my expectations for sights, but Wadi Rum was a let down and the service of Wendy Wu when you venture outside the standard tour was not great.

Would I travel with them again, probably....