Reviews

staff very helpful and flexible in making upcoming tour booking

Very Good except one time we had no reply to an email in regard to change of passport details, we understand the agent was on leave at the time, but no automatic email reply in place to explain this, only told this when we phoned the Sydney office to check.

We understand we won’t know which hotels we are booked into in China until closer to our departure date, but we do like to know where we are staying as early as possible.
Thanks for the information morning tea in Brisbane, very professional presentation , and good information.

First class service from Julia. Very impressive.
She was well informed and told me the flights for the tour I wished to book can be planned around my wishes.
In comparison to other companies, a far superior customer experience.

Had a fantastic holiday with Wendy Wu Wonders of China Tour.From start to finish everything was handled with no problems.Our tour guide Cecila went over and above explaining each day and ensuring our day went smoothly.We felt completely safe and comfortable in China with everyone friendly and welcoming.The local guides also were outstanding with there knowledge and communication. Everyday was filled with sights and tastes beyond our expectations.Would definitely recommend this tour and China as a country to visit,you will not be disappointed.

We had problems booking a tour on their website, unable to use a valid discount code and being charged surcharges from a main airport, when the literature suggests that we wouldn’t!
Rang and spoke to Natasha, who was very helpful and managed to solve the problems to our satisfaction.
I can’t comment on the tour itself yet, as it is for 2027, but the booking experience over the phone was a very good start…

Amazing tour from when we landed to when we left. Everything was taken care of and we had the best tour guide in Andy .
I would definitely recommend using Wendy Wu and seeing what China has to offer. I cannot praise the tour enough, it was fabulous.

We thoroughly enjoyed our Wonders of China tour. The organisation was excellent and our guide, Hoffman was superb as were the local guides. The tour gave us a great opportunity to see the principle sights around China which we thoroughly enjoyed.
The hotels, apart from the one in Beijing were excellent. The cruise accommodation was disappointing, our room smelt musty and the thermostat could not be adjusted. The food and staff on the cruise were excellent.
The food and choice of restaurants were very good and Hoffman went to great lengths to ensure my wife who is vegetarian was catered for. Thank you.

Overall the holiday was very good. We saw the wonders of China as detailed on the itinerary led by our tour guide Sharon who was excellent. The logistics of the trip were first class with flights, trains and buses all on time. The local guides at each location were also excellent with detailed knowledge of their area. We paid for upgraded hotels and were not disappointed. The only problem was that given the busy itinerary we did not really get the good of them. Breakfasts at the hotels were all excellent. We would have given this holiday an excellent score if it had not been for the food at lunch and dinner which was very repetitive and often not to an even a good standard. As mentioned earlier we paid for upgraded acommadation and we were expecting the food to match. Not sure why we could not have eaten in the hotels we stayed in as on a couple of occasions we were taken to a local restaurant before checking into the hotel which on one occasions was at 10:00pm

We recently returned from the Wonders of China tour. It was a truly amazing experience, the hotels, meals, sightseeing and transportation were absolutely fantastic and were well above what we had expected. Our tour guide Ryan was very professional and adapted the itinerary very well when some of our group were delayed in joining the tour. The entire trip was superbly organised and we had an absolutely fantastic experience.
My only criticism would be the size of the group. We had the maximum of 28 people on our tour, which whilst manageable may have been better with a slightly smaller number.
On another note, and this is totally out of the control of Wendy Wu tours, there is a huge amount of walking and steps involved on this tour. Several of the people in the group were struggling with this aspect. It is just how things are in China but perhaps more emphasis on this could be stated pre-booking. It is mentioned by Wendy Wu tours in the final documentation you receive just prior to departure but by then is it too late to have second thoughts.
All in all from booking to completion of the tour itself it could not be faulted. An absolutely amazing, and professionally executed, experience.

We had an amazing trip thanks to the wonderful organisational skills of our National guide Jerry. Everything ran like clockwork. The local guides were also fantastic. We saw everything on the itinerary and more. Wonderful cities, scenery, bullet trains and boat trip, not to forget the Pandas. Was surprised at first to go to a zoo to see them but after watching Ben Fogle in Chengdu realise that had we gone there we may not have seen any at all! Would highly recommend Wendy Wu for an escorted trip.

Great overview of included places. Very well organised. Our coaches were ready to pick us up from outside venues so entry and exit were swift. Very good, knowledgeable guides who dealt with a variety of requirements. We covered a large area in 2 weeks and were immersed in the history of China as we travelled through it. Quite a busy schedule but we were able to sit out any that were too challenging. Overall a great trip and introduction to China for me. I will be going back to visit different places with friends.

Wonderful tour of China. Tour manager and local guide all excellent. Hotels were of a high standard and all meals included. Would travel again with Wendy Wu Tours.

I absolutely loved this tour! It really gave us an insight into both historical China and the China of today and made us re-evaluate any stereotypical or outdated notions we may have had. It was really well organised and informative and included everything on your wish list plus so much more. Every day was a highlight with lots of variety. It was pretty fast paced at times but well worth the opportunity to see and do what China has on offer. Our guide, Ryan, was excellent- a great advocate for his country. We had a full group for him to manage and his sense of humour, calm and organised approach, and his in-depth knowledge made our experience very special.

Matt made the booking process quick and easy and explained all the options. Not at all pushy. Very approachable and quick replies to emails. Impressed - thanks.

Only booked so far. Spoke to several people with questions all were very helpful