Help and Visas

Much better than I expected. I thought the experiences would be in group tour but we each had a guide and a car with a driver. All the activities were excellent and varied.

Booking sraff were informative and helpful

really helpful, spoke to 2 people about holiday and what we wanted, both very knowledgeably and helped me make up mind on where we wanted to stay. Cant wait to go now!!

Very swift responses. Very informative. Nothing too much trouble.
Made me feel confident about booking a trip.

Thorough and timely communication

My initial enquiry was dealt with in a friendly and efficient manner.
Cheryl was very helpful in finding the best Business Class rate and in amending the connection to allow a more comfortable layover.

I could not be more complementary or positive about the service I had from Cheryl. I initially made contact with a view to discussing options and found Cheryl incredibly helpful and customer focused. She talked me through the options and even suggested a slightly different tour might fit our needs more once I highlighted what we were looking for from the tour. There was no pressure selling or chasing me to make a booking which I appreciated as I wanted time to reflect.
When I contacted Cheryl for the second time to confirm our booking (the one she recommended) she again was very thorough, professional, courteous and efficient and made the booking process very simple. Thank you Cheryl for all your help, you are a great ambassador for Wendy Wu Tours.

A fantastic holiday experience with Wendy Wu which far exceeded our expectations. Our National Guide was an expert who was totally professional & ensured that we had a totally immersive experience free from any worries. The value for money was incredible and we enjoyed quality accommodation and travel arrangements. We learnt so much about China - its history, peoples, geography, etc.