Help and Visas

So far everything re the booking has run very smoothly

Fantastic holiday exploring many of the key wonders of Japan guided and organised by a really excellent tour guide (Yoko). We would be delighted to recommend this tour and our tour guide Yoko to our friends. Many thanks Wendy Wu for organising a fantastic trip.

Excellent advisor (Julia) in Wendy Wu HQ. Booking on phone was simple. Needed a couple of questions answered so chose to book by phone rather than online.

Zoe was an excellent customer service provider. She was knowledgeable and open, has a great over the phone personality and was very very patient with me while I fine tuned three tours, a classic, a short stay and a bespoke tour back to back. I would ask for her again on our next Wendy Wu tour..

Whilst carrying out my 'due diligence' regarding Wendy Wu a guides name kept cropping up. David. And who did I have the privilege of as the National guide to our group? David. I knew all would be well. His attention to detail was remarkable, he took care of every member of the group as if we were members of his family. Admission to attractions, queueing, train seats, flight boarding procedures and security checks were all negotiated smoothly. We even got a trip on public transport, which I thoroughly enjoyed. His experience helped us avoid many issues and avoid many hold ups. I was always amazed at his ability to 'herd cats'. He worked well with the local guides who all shone as individuals with knowledge of their area. Shirley is fondly remembered, as is the guide on the Goddess stream.
He worked so hard. Being available to deal with any issues on arrival in a hotel, and his advice regarding travel avoided many potential issues. He packed the trip with such variety that I am sure everyone took home many precious memories.
He managed to create a great atmosphere in our motley group of less than 20. A feat in itself. Especially on those early rises, which avoided traffic and got us to places a little before it got too busy. Even though it was a four day holiday period in one area.
My special thanks go to him for helping me meet up with my relatives. He smoothed the way and aided our communication. The finale of Shanghai proved very exciting and my transfer back home went very smoothly. He is a 'more than I am' man and I wish him and his family all the very best for the future.
From a grateful tourist. Who is looking forward to return as a traveller, thanks to his guidance and care. It was more than a five star experiece.
P.S. The snacks that you got us on the bus will always be remembered. A feast.

Kindest regards,
A grateful tourist.

The tour was well organized, visited many interesting places in China .
The tour was knowledgeable and helpful , he guided us everywhere and with the smile I would recommend to anyone .
Great company and good reputation.
Loved it
Silvestro and Domenico

All of Wendy Wu's staff from the initial booking through the whole tour were brilliant
the itinerary was everything we hoped for and we had a wonderful time, we will be back !

The tour was amazing and had a good variety of things to do and see. The nights on Halong Bay were fabulous, 7night river cruise brilliant. The guides were fantastic. I look forward to booking another tour through Wendy Wu.
I have already recommended family and friends to use them