Help and Visas

Mongolia is a beautiful country and its people are wonderful, cheerful, and very friendly to tourists.
My fellow travelers were a mix of Brits and Aussies - always a happy, friendly, inclusive crowd.
Wendy Wu's itinerary is great.
Our Mongolian tour guide was cheerful, had good English, was very attentive, and was VERY knowledgeable about Mongolia and its history.
The accommodation is good, but one must bear in mind that in the areas we traveled outside the capital, Ulaanbaatar, hotels (let alone high quality ones) are not available, and when chatting with travelers on other companies' tours, it became clear that Wendy Wu's selection of yurt accommodation was aimed at the best available in the area. All yurts (called "gers" in Mongolia) except one, had en-suite toilet, washbasin, and shower.
Mongolian food is basic (not much can grow on the steppe except grass), but for those who wanted to try the local food, this was often available, otherwise European-style food was available. Wendy Wu documentation does encourage you to bring your favourite snacks with you.
Beer is available at most of the places we stopped at, and wine was also available, but less frequently. Bottles of water were provided, free, throughout the tour.
Mongolia only has one major city, its capital. Roads quickly petered out beyond the region of the capital. Wendy Wu drove us around in a fleet of Lexus 4-wheel drive vehicles, which are probably as good as you are going to get. These vehicles took a hammering when driving over the dirt tracks of the steppe [as seen on the latest series of the BBC program "Race across the world"], but luckily the Lexus shielded its occupants from the worst of this. Nevertheless, I would advise people who suffer from travel sickness not to come to Mongolia until the network of roads is extended a lot further. Note that if you are staying only in Ulaanbaatar then the roads are fine.
This is a holiday/tour I can recommend to all adventurous, experienced travelers who want to go somewhere really different.

Fantastic country, huge vistas, hearty food. A totally awesome adventure, still very much to be discovered. Very few tourists and the most hospitable, friendly locals. Visiting a nomad family in their Ger was a highlight. Go and see it before it gets discovered by the masses.

Helpful, informative, considerate and knowledgeable.

Our tour guide David was amazing going above and beyond to ensure our group had a fabulous time. 🤩 The trip is great, but heavy going, with a lot to packed in. Be prepared for early starts, long days, and time sitting on trains, coaches and airports.. In retrospect I’d reduce days spent on the Yangtze and add those days onto Shanghai (so much to see and do). 🤔 Pack light, take a light rain -Mac, spare trainers, use either Alipay or WeChat - both widely used (more than cash or credit cards) in China. Most of all be prepared to be amazed and say ‘WOW’ a lot😉

I rang Wendy Wu to enquire and possibly book our next trip to China. The consultant's name was Kylie and she answered all our initial questions and proceeded with the booking in a clear concise, courteous manner. All our follow up emails have been answered promptly and all our requests have been actioned upon.
We thoroughly recommend booking your next holiday with Wendy Wu.

Very good. Consultant was receptive and understanding of my concerns and questions.

Great, nohicups. Consultant a pleasure to deal with meeting all our wishes.

Amazing tour visiting all the main highlights in China. Exceptional guide Amanda who organised the whole holiday dealing with complex logistics of air, train, road travel and moving all luggage from place to place. Expert guides were on hand at all sights who gave expert insight into local culture and history. The tour is fast paced but covers such a vast area of China. The tour is fully inclusive of 3 meals a day served in local restaurants which some could find a little excessive and repetitive. Overall a great trip which we would fully recommend.

The holiday was better than expected, with an excellent tour guide, HUSHI.
She handled my comfort stops due to my diabetes, and the fact that I was the only member of the party who had a vegetarian diet with allergy issues.
All accommodation was of a good standard, but the food in Hiroshima hotel fell well short of expectations, and the 'Japanese Pub' experience was so bad it was comical. Too few staff being the problem.
My main problem was the due to Iran issue, my flights from Edinburgh changed from my preferred airline Qatar to Finnair, who despite an excellent crew provided VERY meagre FREE inflight catering on a 13 hour long haul flight. Not acceptable for someone with a diabetes condition, followed by an 11 hour wait in Helsinki for my connection to Edinburgh.

Our time in China was truly outstanding! Every moment offered something memorable, making the entire experience remarkable from start to finish. We were incredibly lucky to have Britney as our travel guide. Her professionalism was evident throughout the trip, and her extensive knowledge, excellent communication skills, and genuinely caring approach truly elevated our entire experience. Britney’s thoughtful guidance made every moment more enjoyable and memorable.

Would it be possible to add an extra night in Shanghai for our next China trip? Extending our stay could enhance the overall experience and allow us more time to explore the city’s unique attractions and culture.

Booking was a dream. All our questions were answered and by the end of two conversations we felt confident that Wendy Wu had exactly the right tour for us.