Help and Visas

This will be my second visit using Wendy Wu couldn’t fault nothing excellent this one I am a solo had my loving husband sadly passed away

Arti has been really helpful with my latest booking. Giving me time and space to make the right holiday choices.
I have now booked 4 trips with Wendy Wu for the following reasons;
First trip to Borneo was faultless. The tour director Wayne created a memorable trip for all of us, and a year on, all of us remain in contact. The mix of restaurants/cafes chosen was just right , the food was good everywhere. Wayne was calm and professional in all situations and as a result I felt confident to go ahead and book further trips.
Nikki in the flights department has been exceptional, re my trip to Indonesia. She has delivered a personalised service for a very fair and reasonable price.
Overall I would say Wendy Wu has got it right on every level; varied tours, good quality accommodation and meals, backed up by an approachable back office that treat you fairly and give good value for money.

Jo was a extremely polite mannered, very confident, answered all my questions/concerns, he came across as been a professional and experienced travel agent, reassuring me that Wendy Wu had a dedicated team that could deal with any queries at any time, valid information about my holiday was sent with my confirmation of booking. Thank you JO .

Helpful and informative staff who have helped me choose the right tour, as well accomodating additional extra requests and extensions to the trip. Booking process very smooth. Now looking forward to a great vacation.

Shanghai was great. Well organised and the local tour guide was great. Hotel was in strategic location. Its probably too short. I recommend at least 3 nights for Shanghai.

Hong Kong was average. Would be much better if the hotel is in strategic location or near the water. We were told to be picked up at 8.45am but they arrived at 9.18am instead. I needed to call the local tour guide supplier 3 times to check. The program was only half day. I thought we booked for a whole day.

Matt spent about an hour discussing my holiday with me and did the booking. He was very helpful.

Polite efficient and informative.
Happy to answer my many questions.

I phoned Wendy Wu to book a tour. I was interested in the cost of different options for flights and the person I spoke to (Steve) was happy to get the information I needed and passed it on in an understandable manner.

Excellent service while booking via their London office. Very attentive, discussing all options available. Very efficient and friendly service.