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Help and Visas

Help and Visas

Extraordinary tours by the Award-Winning Tour Specialist

Celebrating 25 Years of tour excellence
Rated 4.7 / 5 based on 6838 Verified Reviews | feefo review

The Wendy Wu team are here to help at any point of your holiday booking process, however we know that many travellers like to carry out independent research about our destinations, tours and inclusions before booking. To start your Wendy Wu journey, we’ve created all of your ‘need to knows’ and most frequently asked questions for your upcoming holiday with us.

Customer Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

Review for China & Tibet Discovery
We had a great time on this tour. It met all our expectations as described in the intinerary. We were a group of 23 aged from 22 to mid 70s and we all got along well. Loved having Jesse, a national guide, throughout the tour who was informative about China and who was calm and organised with the travel arrangements.

The food was good but I felt it was spiced down for western tastes, I would have preferred more authentic local flavours with more spice. The food around Beijing after a couple of days felt bland.

We always had a wide range of food dishes/ choices. So we had a small amount of many dishes. I would have preferred more of fewer dishes.

Enjoyed the optional tours, especially the Romance of Three Kingdoms show on the Yangtze River cruise - a must see show.

China is a huge country, so some travel times are long.

Loved Tibet. Be aware of the impact of high altitude.

Overall a great tour and would highly recommend.
May 30, 2026
Review for Enchanting China
We chose the Enchanting China tour for our first taste of China - to see some its most incredible sites and most interesting cities, but without too intense an itinerary and with some free time to explore on our own.

First of all, our national guide Frankie was an absolute superstar! He looked after us so well, made everything interesting and was very engaging and knowledgeable. His organisation of the group when getting on and off trains and buses, crossing busy roads and queuing at the busier sites, put everyone at ease so we could just enjoy it without the worry of working out where you needed to be and when. Frankie is so approachable and friendly, it really felt like having him with us throughout the trip was a big part of what made it so fun.

Also a special mention to the fact that he had pre-arranged with every restaurant we ate in as a group, for vegetarian dishes for my wife - having eaten out a few times by ourselves during the trip, we knew this wasn’t always easy to get right, so having Frankie sort it out was really appreciated. She had some amazing food - one of the highlights being a special vegetarian platter of beautifully presented, colourful dumplings after the Tang Dynasty show in Xian.

The local guides we had with us in each city also added an extra level of insight and detailed local knowledge, that helped us get the most out of each place we visited.

Each city offered something entirely different, and the Yangtze River cruise was a welcome relaxing few days to help break up the busy schedule - the service on the ship was also fantastic.

Overall we’d absolutely recommend the Enchanting China tour to anyone visiting China for the first time.

Everything from Wendy Wu in terms of communication, their booking of flights and transfers, and customer service was excellent - we would definitely go use them again for future trips.
May 30, 2026
Review for Majestic Yangtze
jacob the tour guide was very effecient,patient and kind.
beautiful places we visited and knowledge gained. enjoyed the shangai night boat trip looking at all the amazing lights. enjoyed the empress gargen and lake in bejing. the staff on the yangesty river criuse were very sffecient and put on lovely enjoyable evening shows.
May 30, 2026
Review for Majestic Yangtze
This trip surpassed our expectations all round , the guides were amazing , especially our main guide Tony , they are all very knowledgeable and extremely helpful. The food was great too , China is a fantastic country to visit and we will be back in the future .
Thanks to all involved,
Best wishes,
Colin.
May 30, 2026
Review for Grand Tour of China|Hong Kong Glimpses (2N/3D)
I found the consultant to be very responsive to any questions I had.
May 29, 2026
Review for Off-Beat Japan
The Off Beat Japan tour was so enlightening packed with such a variety of experiences engaging all the senses! Our guide Taichi was exemplary… patient thoughtful knowledgeable with a good sense of humour and excellent English! Highly recommend!
May 29, 2026
Review for Japan Uncovered
Excellent cultural and site seeing experience with a friendly and knowledgeable guide.
May 28, 2026
Booking Experience for Treasures of Kenya & Tanzania
The administration is always excellent
May 28, 2026
Booking Experience for Natural Treasures of China
This is the sixth trip I booked with Wendywu. First reason being they take care of everything and for an " older" person, it means stress free travel. Secondly, the tour guides of Wendywu are all first class . They are knowledgeable and kind and friendly. I have travelled solo and have travelled with a friend from Australia whom I met on a holiday to China.( Wendywu has an Australian office, our arrangements matched beautifully. ) Thank you Wendywu tours.
May 28, 2026
Review for Wonders of Indonesia
Thank you to Wendy Wu for a superb holiday - The Wonders of Indonesia, packed with unforgettable experiences which we will never forget., Highlights include Prambanan (a special mention to our excellent local guide), Borobudur and sunrise at Mount Bromo.
The organisation and attention to detail was excellent, for which we have to thank the star of the show, our guide Leni. She showed great patience, kindness and understanding. Her passion for and knowledge of her country was also exceptional.
We added on the Bali Explorer stay which was also very good. One small criticism is that the getting in and out of the small jeep on one day of this extension was not easy and was more difficult than the physical rating of 1 which this holiday has.
May 28, 2026