Help and Visas

Informative, polite, complete. As with previous tours with Wendy Wu, all our questions answered with full clarity. We knew exactly what we were booking.

We had a lovely time at the Wendy Wu Road Show. The meet and greet with a welcome drink was a lovely start to the event, and the slideshow and host were both very informative and interesting.
Cheryl was extremely professional, friendly and helpful when taking our booking, making the whole process very easy.
A very enjoyable and informative event — thank you to everyone involved!

We mat Anna who was very helpful and managed to sort out a trip to China including Tibet, including dates and flights times that suited us. As a Company they have an amazing number of different packages to China throughout the year.

This will be my first trip with Wendy Wu Tours. I was very impressed with the recent presentation at the Clayton Hotel in Dublin. My telephone enquiry and tour booking was very smooth and handled professionally & courteously.

After attending a presentation we were convinced we wanted to book, had a chat with a member of staff. couple of days later after checking if we had a dog sitter we booked.

I received a top class service from the person booking my travel excursion. She was very helpful, very knowledgeable and attentive to all my needs. By her actions, she installed confidence in me knowing I’d booked with the correct company.

To date have only booked but found the team friendly helpful and knowledgeable

Friendly, helpful staff. Booking by phone was easy and Natasha answered my questions perfectly, found good flights and was very pleasant to deal with. The loyalty bonus is very welcome, we received additional discounts on the tour booking.

Very helpful and knowledgeable staff. Friendly and capable of sorting out best deal.

Just back from Mongolia and still buzzing about it. 🇲🇳

There's something completely resetting about standing in the middle of the steppe with nothing but grass and sky in every direction — no fences, no noise, just the wind and maybe a herd of horses in the distance. Staying in a ger with a local family, drinking milk tea by a wood stove, and waking up to total silence is one of those experiences that quietly rearranges your priorities.

Highlights:
Horses across open grassland like it's still the 13th century
Night skies so clear you can see the Milky Way without even trying
Genuine nomadic hospitality — tea, food, and a place to sleep, no questions asked
The Gobi Desert's sand dunes at sunset were unreal

If you want somewhere that feels genuinely untouched and humbling in scale, Mongolia should be on your list.

I had aproblem with the airline travel schedule and the representative was most helpful in trying to arrange an alternative.

Excellent service from Arti who put together a complex back to back tour to China/Nepal & Bhutan with a visit to Hong Kong in between. She was extremely knowledgeable and her advice helped us choose the right itinerary for our trip.

Friendly but professional.

Reminded me of the need of passport renewal to ensure correct amount of remaining months after the end of the holiday. Advised on visas and the need of essential travel insurance.

The agent listened to my minor concerns and advised accordingly.

Thorough, helpful and professional service