Help and Visas

Excellent service. Smart and knowledgeable staff. Very impressed.

The service was excellent. Staff very helpful

First class service. Thoroughly knowledgeable about the various options. And very pleasant to deal with.

They take their time to sort you out. Nothing is too much trouble. Guides on holidays have been very professional, knowledgeable, flexible and friendly

Having just come back from our China holiday we can honestly say we had a fantastic time. I don’t think we could have experienced China without going on a tour, the language barrier and the vastness between cities would have been too stressful. Thankfully we had our wonderful guide Felix with us to handle all the stress ensuring our group of 17 were able to follow his lead and for the most part stay together as “sticky rice”. We did have some people who didn’t get off the train in time but Felix did everything he could to ensure they got safely back to us and on the boat for our Yangtze Cruise. Highlights - The Great Wall even though it’s hard slog 5 of us managed quite the climb and it was worth it. The Pandas 💕 the food! I have never eaten so much and the Chinese people very inquisitive and wanting to talk to you and have photos with you. All very friendly. Highly recommend this tour but maybe not July the Chinese people were on holidays so very busy, however being with our guide enabled us to fastrack most questions and the days were “hot and steamy”. Once again Felix our guide deserves 5 stars himself, thank you.

Very helpful chap named Andy who found me a great deal on Air China Business Class for my first tour to Japan. Also got the half price single supplement. Here's hoping to have a wonderful tour as let's face it, it is expensive!

We booked online and the process was straightforward.
Our holiday is over a year and a half away, but we expect the service to be as good as the last holiday we took with them

Brilliant service. Always speak to a person and get questions answered straight away

I wanted to spend more time at the last destination and they gave me an expert on the destination who gave lots of help, over several days, choosing which places were best to go to, and how to get to them, and the daily itinerary. They also organised the hotel & transport.
For the payment, the expert informed the person collecting the payment of the intricacies of the booking so that that went very smoothly as well

Fast, professional and given exactly the information I needed. Joe was extremely helpful.

The lady who took my booking was really helpful and patient. She spent a lot of time getting the flights I wanted which were liaise with a friend who was travelling with Wendy Wu

Joe was very helpful and easy to deal with. Made the whole process of booking reasonably easy.

It’s easy to book and the pricing is clear. The staff are friendly, professional and give good advice.