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The Award-Winning Tour Specialist
Help and Visas

Help and Visas

Extraordinary tours by the Award-Winning Tour Specialist

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Rated 4.7 / 5 based on 7314 Verified Reviews | feefo review

The Wendy Wu team are here to help at any point of your holiday booking process, however we know that many travellers like to carry out independent research about our destinations, tours and inclusions before booking. To start your Wendy Wu journey, we’ve created all of your ‘need to knows’ and most frequently asked questions for your upcoming holiday with us.

Customer Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

Review for Ultimate China
A really enjoyable tour, larger group than we have been in before but we didn't feel that it made much difference to the tour experience. Once again a mixture of nationalities which only enhanced the experience.

The organisation of the tour cannot be faulted as everything ran smoothly and the group guide (Joe) was excellent. The local guides who worked alongside Joe at several different locations all added something to the experience although at times you felt they were being paid by the word as sometimes people switched off as there was too much to take in. The old adage "less is more" could be introduced in feedback post tour to some of the guides.

The hotels were all of a good standard with some pretty nifty parking being required by the excellent coach drivers we had during the tour. Breakfasts at the hotels generally provided a "western" style breakfast to cater for those who couldn't face noodles first thing in the morning! There were some really early starts but we were appreciative of this as it meant we arrived at many tour highlights before the main bulk of tourists arrived. Often. when we were leaving we saw really long queues that we had managed to avoid. Expect lots of people at sites, there were many more than on our Japan trip this time last year.

Lunch and dinner meals were served "Lazy Susan" style and we always had a large number of dishes to choose from. As to be expected they were mainly Chinese dishes that often bore little relation to similar styled dishes served in UK Chinese restaurants. Boning of meat pre serving seems to not be a thing here, expect pieces of meat with bits of obvious and not so obvious bone fragments in them. As in Japan, temperature of the food is not the same as western restaurants, be prepared for dishes not to be hot. Having said that, as far as I am aware no one on the tour suffered any untoward aftereffects. Perhaps the quantity of food provided could be cut back as there always seemed to be lot left over, this is especially the case when you take into account the age of many of the tour groups we have travelled with.

This was our third Wendy Wu tour and we can thoroughly recommend this company. Our fourth tour is already booked for 2027!
Nov 15, 2026
Review for Japan Uncovered
An excellent itinerary together with the best guide ever and a great group of people.
Japan uncovered really does what it sets out to do uncovers Japan for the first time visitor.
We saw so much, learned so much and had the best time
Nov 15, 2026
Review for Wonders of China
This was a stunning group tour, starting in Beijing and finishing in Shanghai. It was packed full of interesting activities and jaw-dropping sights, and Wendy Wu’s attention to detail was excellent from initial booking until the group went their separate ways. It was very good value for money.

Sightseeing highlights included the Temple of Heaven, Tianamen Square and the Forbidden City in Beijing. We were fortunate to have excellent weather at the Great Wall, although the amazing scenery on the River Li cruise was partly obscured by rain. Visiting the Terracotta Warriors was astonishing, and our guides at each location were excellent and built an excellent rapport with the group. They also devised engaging activities, such as dressing up in robes and dancing in the street in Xian. There were some spectacular evening shows, both included and optional.

There were 22 people on the tour, and we formed a WhatsApp group using our eSIMs (a must for foreign visitors to China) to exchange photos and comments as we went. Many of us were particularly impressed with the technology we saw, in particular the bullet trains. Including travelling, we were away for 18 days, as we’d taken up the optional extra days in Beijing and Shanghai.

My wife unfortunately sustained a nasty leg injury from a fall shortly after arriving, but we found the hospitals to be efficient and inexpensive (initial treatment and stitches were about 35 UKP), but the wound needed regular dressing and antibiotics, with a lot of treatment provided by the resident doctor onboard our Yangtze cruise ship Victoria Anna.

That brings us to David Zhao, our Wendy Wu tour manager. We can’t praise him highly enough, and we are certain the same was true of other members of our tour party. David accompanied us to hospital several times and made sure my wife was well looked after. He was constantly juggling our schedule to make the most of the weather, helping everyone with their air conditioning requirements in the hotels, and volunteering to join excursions so that he could keep any eye on any vulnerable members of the group. He put in so much work it’s a wonder that he ever managed to sleep.

We would recommend this tour to anyone curious to see both the main tourist sights but also to get an insight into life in China.
Nov 15, 2026
Review for Kruger to Cape Explored
Another great Wendy Wu Tour, with an excellent itinerary, great guide and eclectic tour members. (British, Australian & New Zealand.)

The time spent on Safari’s was brilliant for wildlife and we managed to see the Big 5 in one day. The garden route was a complete contrast but littered with amazing scenery and beautiful locations.
Cape Town was exciting and table mountain spectacular.

The standard of hotels, transport and food was of a high standard and plentiful.
Nov 14, 2026
Review for Additional Night Beijing - Upgraded Departure|Gems of China - Upgraded Departure
The guide, the hotels and the major sites visited were all excellent. Good group size, great local guides, memorable experiences and good food. The number of attractions visited in 1 day could have been spread out a bit more, but overall we had a great time.
Nov 13, 2026
Booking Experience for Inspiring India
They were able to check various dates and flight modifcations whilst I was on the phone, so we got the holiday arrangements that suited us. Thank you
Nov 13, 2026
Booking Experience for China Uncovered
Very detailed and good explanation of what the tour to China involved and all requirement. Very good price.
Nov 13, 2026
Review for Taiwan by Rail
From the very first day of the tour it was evident that this tour was to be a most excellent one. The first evening was a great opportunity to get to know other group members. We had read a lot about the history of Taiwan but of course, living history from our most excellent tour guide Sky gave a much better understanding of life in modern Taiwan. Every minute of the day was meticulously organised by Sky and he was always willing to change the schedule to add or swap around the itinerary eg Sky added an extra visit to a railway museum as we had a person on the tour working for a railway company. The meals every day were absolutely delicious with care taken to ensure all dietary requirements were met and we were introduced to many delicious and interesting flavours. It may sound ridiculous to say we had a banquet on each day of the tour, but we did in fact have a banquet every day. The hotels were very comfortable and the bus driver deserved a medal for driving in the mist, rain and often darkness in the mountains. Did the tour meet expectations - no, it far exceeded them. I have utilised the name given to me by Sky on the tour for this review and yes, it was a compliment.
Nov 13, 2026
Review for Gems of China
Excellent tour from start to finish. Well organised, with a varied itinerary and informative local guides. Brilliant tour guide who ensured all guests enjoyed their whirlwind tour of China and dealt with any issues immediately. Highly recommended.
Nov 12, 2026
Review for Additional Night Shanghai|China Uncovered
First time travelling with Wendy Wu. Exceeded expectations. Excellent guides led by Andy.
Nov 11, 2026
Booking Experience for Kerala & the Southern Highlights
Very good service, precise and factual.
Nov 11, 2026