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The Award-Winning Tour Specialist
Help and Visas

Help and Visas

Extraordinary tours by the Award-Winning Tour Specialist

Celebrating 25 Years of tour excellence
Rated 4.7 / 5 based on 6848 Verified Reviews | feefo review

The Wendy Wu team are here to help at any point of your holiday booking process, however we know that many travellers like to carry out independent research about our destinations, tours and inclusions before booking. To start your Wendy Wu journey, we’ve created all of your ‘need to knows’ and most frequently asked questions for your upcoming holiday with us.

Customer Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

Booking Experience for Silk Road Uncovered: Uzbekistan & Kyrgyzstan
Had various questions regarding a 21-day Silk Road trip for May 2027.
Natasha answered all questions professionally and in part based on her own personal knowledge.
She advised that she would need to refer to the local, guide on one question (the state of some of the roads) which could take 24-hours before responding. A detailed response followed well within that timeframe.
Jun 02, 2026
Booking Experience for Rajasthan Panorama
Booking was quick and very easy. Not completed a tour yet but if booking is anything to go by I cannot see any problems.
Jun 02, 2026
Booking Experience for Japan Uncovered
we went to China with them and nothing was too much trouble . highly recommend.
Jun 02, 2026
Booking Experience for Jewels of Japan
From initial contact to booking we were both very impressed with the way our questions and concerns were dealt with. All information was clearly passed on to us and we never felt under pressure to sign up before we were ready. Friendly and helpful representative, not kept waiting on the phone.
Jun 02, 2026
Review for Japan by Rail
Very efficient as normal
Answered all questions quickly
Jun 02, 2026
Review for Tibetan Railroad
We really enjoyed this trip. I won’t deny that I was a little apprehensive booking it, re overnight train sharing with strangers and EBC accommodation. The train was comfortable and enough space for 4 in our carriage. Western style toilet on board was fine too. You also get amazing scenery from the train!
At EBC they have electric blankets!! We didn’t use them as the bedding was warm enough. The sunrise over Everest was spectacular, we had clear views and it was a great way to mark my birthday.
All the hotel rooms/beds were very comfortable.
We were a group of 15 ranging in age to 70+ and all coped with the altitude, no supplementary oxygen needed. This was down to following the great advice from our National Guide.
A good mix of free time and guided tours with the local guides, who seem to be experts on every Buddhist temple!
Most meals were delicious but could get a bit repetitive and there was always plenty of food but we never knew how many dishes would be served at a lazy Susan which meant full up by the time the best dish was brought out, usually Yak.
There is a lot of walking/steps so a good level of fitness helps. So pleased we did this trip.
Jun 01, 2026
Review for Gems of China
Amazing tour!! Had a fabulous tour guide called Michael, he really went the extra mile every single day! He was so kind and generous with his time, nothing was too much trouble and he was super organised! Saw some fantastic places and had in depth knowledge from the local guides who were also amazing! We were lucky to be part of such a lovely group, and had a wonderful time! 😊🇨🇳😊🇨🇳
Jun 01, 2026
Booking Experience for Grand Tour of China
Quick answer of the phone. Everything explained clearly and all questions answered. Have now booked.
Jun 01, 2026
Review for Magnificent China
It has been a fantastic tour! Our group of just 12 solo travellers had a ball! We have seen so many wonderful places that I am struggling to select which was the best one. Probably the Three Gorges on the Yangtze 4 day cruise.
The tour has been run extremely well and our lovely tour leader Lila Wang has been amazing. Nothing phases Lila!
This is my first trip through Wendy Wu and I highly recommend them.
Jun 01, 2026
Review for Gems of China
Brilliant, the whole trip was amazing. Wendy Wu are able to fill each day to the max. Enabling us to see many of the wanderers of China.
Would definitely recommend the trip to of others
May 31, 2026
Review for China & Tibet Discovery
We had a great time on this tour. It met all our expectations as described in the intinerary. We were a group of 23 aged from 22 to mid 70s and we all got along well. Loved having Jesse, a national guide, throughout the tour who was informative about China and who was calm and organised with the travel arrangements.

The food was good but I felt it was spiced down for western tastes, I would have preferred more authentic local flavours with more spice. The food around Beijing after a couple of days felt bland.

We always had a wide range of food dishes/ choices. So we had a small amount of many dishes. I would have preferred more of fewer dishes.

Enjoyed the optional tours, especially the Romance of Three Kingdoms show on the Yangtze River cruise - a must see show.

China is a huge country, so some travel times are long.

Loved Tibet. Be aware of the impact of high altitude.

Overall a great tour and would highly recommend.
May 30, 2026