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The Award-Winning Tour Specialist
Help and Visas

Help and Visas

Extraordinary tours by the Award-Winning Tour Specialist

Celebrating 25 Years of tour excellence
Rated 4.7 / 5 based on 6614 Verified Reviews | feefo review

The Wendy Wu team are here to help at any point of your holiday booking process, however we know that many travellers like to carry out independent research about our destinations, tours and inclusions before booking. To start your Wendy Wu journey, we’ve created all of your ‘need to knows’ and most frequently asked questions for your upcoming holiday with us.

Customer Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

Review for Silk Road Explorer
I recently booked a tour by phone after conducting some research on the internet. The customer service person was able to answer my questions and this enabled me to make decisions during the call. This involved flight options and what information they required to secure my booking. I usually do things online, but had some questions, hence the phone call. It was clearly explained to me the next steps and I am now travelling on the Silk Road Explorer tour later this year.

Very efficient and painless.
Mar 22, 2026
Review for Philippines Discovery
Wonderful holiday. Good food and cheap beer. Friendly people too. A very interesting country with lots of history
Mar 22, 2026
Review for Wonders of China
I had interactions with three different personnel of Wendy Wu and they are all very polite, patient and helpful to me and my wife. Our questions mainly revolved around taking SIA airline instead of Cathay Pacific Airline because we wanted to stop at Singapore for a few days on the way back.
Mar 22, 2026
Review for Rajasthan Panorama
This was a very comprehensive, non-stop tour of the region. From the Thar desert to cities like Jaipur, Jodhpur and New Delhi, I visited palaces, stately homes, temples and forts - I even stayed in a 300 year old fort and several Heritage hotels.
Many unique experiences were had. The highlights for me were visiting the Taj Mahal and seeing tigers up close in Ranthambore National Park, as well as celebrating Holi.
However, I found the food to be bland and repetitive which was unexpected in the land of curries. Lentil curry, paneer curry and butter chicken featured at almost every meal.
Mar 21, 2026
Booking Experience for Wonders of Indonesia
I received excellent service. The staff were very helpful when I had queries over the rerouting of our journey due to the events in Iran. They always responded quicky.
Mar 17, 2026
Booking Experience for Highlights of India
Always very helpful good customer service
Mar 17, 2026
Review for Vietnam at a Glance
Quick and easy. Pleasant travel guides.
Mar 17, 2026
Review for Additional Night Shanghai|Enchanting China
Friendly, efficient, most helpful.
Mar 17, 2026
Review for Majestic Yangtze
good assistance on arrival at airport, good accommodation, all meals
good, i put on weight. wonderful places visited and very busy time.
Mar 17, 2026
Review for Rajasthan Panorama
The splendor of Rajasthan is expansively illustrated by this tour.
The itinerary of this tour was very well thought out, with sites/sights including havelis, palaces, forts and temples, which in some well restored cases, were slept in, which really enhances the experience. The busy itinerary left enough spare time for shopping for all but the fanatics.
After Rajasthan we went on jeep safaris into Ranthambore, and saw tigers on both of them.
Then Agra with its splendid fort and the magnificent Taj Mahal
Our tour manager/guide was very passionate about his country and gave great talks on aspects of the lives of normal Indians, while we drove from site to site in a comfortable air-conditioned coach.
This was a very well organised tour with every detail covered, even to the point of providing us with discardable clothing to protect us while we had our own Holi experience, since the Hindu festival of Holi fell within the time-frame of my particular tour dates.
My fellow travelers were among the best I have encountered (Wendy Wu travelers frequently form a very friendly & inclusive bunch)
Mar 16, 2026