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The Award-Winning Tour Specialist
Help and Visas

Help and Visas

Extraordinary tours by the Award-Winning Tour Specialist

Celebrating 25 Years of tour excellence
Rated 4.6 / 5 based on 5363 Verified Reviews | feefo review

The Wendy Wu team are here to help at any point of your holiday booking process, however we know that many travellers like to carry out independent research about our destinations, tours and inclusions before booking. To start your Wendy Wu journey, we’ve created all of your ‘need to knows’ and most frequently asked questions for your upcoming holiday with us.

Customer Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

Rated 4.6 out of 5 based on 5363 reviews

Booking Experience for Best of Borneo
Excellent online booking system
Oct 22, 2024
Review for Angkor to the Bay
This was a holiday of a life time for me. I researched for holidays in Cambodia for a while and decided to book with Wendy Wu Tours as it incorporated Vietnam too. Both the countries were amazing, their people, cuisine and historical buildings were incredible. The guides for both countries were extremely knowledgeable about current affairs and the history and made the whole travel experience feel seamless. My fellow travellers were also great fun and helped with making the holiday enjoyable. I had such an amazing experience that when I got back to the UK, I booked next years holiday with Wendy Wu.
Oct 22, 2024
Review for Grand Tour of China
Our tour.was made special by our guide David He, he ensured our hotel bookings, plane and train trips ran smoothly, resolved every problem without any fuss.
The information given by him were always clear, informative and good humoured.
When a couple of the guests fell ill he made sure they had medicine to take, David also made sure that the guests who had certain dietary requirements were well looked after.
The actual tour itself went very well, but we felt there were too many “optional” extras. If these optional extras were “so good” as expressed by the local guides, why were they not included in the tours., we would have been quite happy to have gone to them had they been included.
With tips and optional extras this added another approximately £500 of hidden costs. We would have preferred it if “all inclusive” meant all inclusive.
We would recommend this tour to people, but warn them about the optional extras. We were also lucky with the people in our group, we all happen to get on.
Oct 21, 2024
Review for Silk Road Explorer
We purchased the Silk Road Explorer trip in February 2024 at the destination show and we are a group of 5 friends from UK. We met at the airport and was really looking forward and excited for the flight to Xian transit at Beijing airport. When we landed at the airport we had to fill in transfer forms and there was a long queue of travellers at passport control. We only had one hour to catch the connecting flight to Xian so we missed the late afternoon flight. That caused a lot of anxiety and we were rushing at the airport looking for information. The staff at the counters were very helpful and we managed to catch the late evening flight to Xian. We would have like to leave London on an earlier flight to give more time for transit.
There were 18 of us in the group and our national guide was Hoffman Huo. We felt very safe in his care and nothing was too much trouble. He provided us with information on each day of the iternary of the places we were to visit . He was always at the back counting and making sure that we get on the train and coach safely. We were his family and felt sad when he waved us off on the last day. Well done Hoffman and we hope to get a guide like you on our next trip to China.
We have enjoyed this long journey on the Silk Road. The places on the iternary were historical , educational and interesting. The sceneries of the sand dunes on the desert and changing colours of the mountains were spectacular. The highlights were the art gallery at the Magao caves and the camel ride at the Gobi desert. What a great experience!
Well done Wendy Wu and staff for organising this amazing trip .
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Oct 21, 2024
Review for Majestic Yangtze
This trip, my first visit to China, was everything I hoped it would be. We went to some of the most iconic sites - Great Wall, Forbidden City, Tiananmen Square as well as a delightful few days cruising the Yangtze River. The guides were well informed and always really helpful. And the group of my fellow solo travellers was friendly and great company.
A memorable holiday!
Oct 21, 2024
Review for A China Experience
An excellent holiday made brilliant by the quality of the 4 tour guides.

The only black mark was the unethical behaviour of British Airway who sell more tickets than they have seats resulting in passengers being told that they are not guaranteed a seat despite having paid for the flight months in advance and an additional 180 GBP for seat selection.
Oct 20, 2024
Review for A China Experience
Wendy Wu - A China experience with Hong Kong in focus extension beforehand October 2024.
An amazing holiday, in which I briefly visited four large cities and saw the highlights of each - Hong Kong, Shanghai, Xi'an and Beijing.
Good hotel choices, great food (western palette, nothing odd - which was a relief, in fact many dishes were suitable for vegetarians).
Just long enough at each site, it's as much as can be achieved in 12 days.
Thanks must go to national guide Gary and local guides Troy, Eileen and Jade - as well as the rest of the tour group, who made the whole experience enjoyable.
Oct 20, 2024
Review for Ultimate Uzbekistan
This is a fascinating holiday, especially if you get the guide we had with his excellent knowledge. The only proviso I have is that there are4 long stretches when you are on your feet, 3 hours one day, and on some days there are lots of streps to ascend and descend.. The holiday gives you a real insight into Uzbekistan both today and in the past embracing characters such as Ghengis Khan, Tamerlane, Alendar the GReat, Cyrus the GReat and Darius. We eve4n got to have lunch in a Yurt and dinner in an Uzbek's house.
Oct 20, 2024
Review for Ultimate Uzbekistan
Great itinerary with superb guide. Good quality hotels in good locations. Wonderful architecture and interesting history.
Highly recommended.
Oct 20, 2024
Review for A China Experience
Excellant holiday, however could have been one to two days longer with same itinary, to allow some free and rest time
Oct 20, 2024
Review for Japan Uncovered
Fantastic tour of a beautiful country. Japan is a beautiful clean country and the people are so friendly. Our guide was excellent.
Oct 20, 2024
Review for Jewels of Japan
From start to finish the service that we received from Wendy Wu was second to none. Excellent customer services before the trip, communication was very clear and when there was a change with our itinerary this was easily rectified by staff at Wendy Wu with very little fuss.

All of the hotels, trips and arrangements during the holiday were again excellent, good locations and our tour guide was very knowledgeable and worked tirelessly during the whole time (big shout out to Hiro!!).

Would 100% recommend anyone to book a trip with Wendy Wu and we would most certainly think again about travelling with Wendy Wu for another trip in the future!
Oct 20, 2024