Your quintessential guides to Japan, Southeast Asia and India.
All the latest Travel Updates for Existing Bookings
Last Updated: 5 December 2022
The safety and wellbeing of our customers is our main priority. We are continually following the advice of the Australian Government and Health authorities and have amended our booking conditions and cancellation policy to adapt to the evolving nature of the pandemic.
We appreciate these are challenging times. Wendy Wu Tours is here to support you through every phase and like you, we eagerly anticipate the time when our lives can return to a ‘new’ normal and travelling can once again resume.
The changes detailed here take effect from today onwards, until superseded by further amendments. We will be reviewing our policies weekly.
Travel Advice - China & Turkmenistan
Wendy Wu Tours Australia is deferring all tours to China and Turkmenistan until 31 March 2023 due to ongoing government enforced border closures.
Customers who are booked on a tour to China and Turkmenistan 6 March 2020 and 31 March 2023, will receive a 100% Travel Credit of monies paid, to use toward a tour with a departure date before 31 December 2024 (book by 31 December 2023), minus any non-recoverable third-party payments.
For tours departing from 1 April 2023, normal terms and conditions apply.
In order to provide our valued customers with even further flexibility to their existing Travel Credit with Wendy Wu Tours, we have now extended the book by date till 31 December 2023 and travel by date to 31 December 2024 on all bookings to maximise on new dates and offerings. Please visit our COVID-19 FAQs page for the full conditions.
Return to COVID-19 Information Hub.