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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Ancient Empires of China & Japan

Saturday 15 Jun 2024
Overview Rating:
Our Service: Excellent
Friendly staff who was very efficient and knowledgeable talked me through the tour we were interested in and was very understandable of any questions I had
A very big thank you to Andy

Ancient Empires of China & Japan - WWT

Wednesday 24 Apr 2024
Overview Rating:
Our Service: Excellent
Reasonable amount of data online, but then Hanna so helpful and patient while answering queries and sorting options - and eventually getting us booked up. Can't wait!

Ancient Empires of China & Japan

Friday 12 Apr 2024
Overview Rating:
Our Service: Excellent
Very helpful, and quick, in responding to our enquiries.

Ancient Empires of China & Japan

Friday 03 Nov 2023
Overview Rating:
Our Tour: Excellent
He care given by the representatives in each Ithaca were wonderful and Penny who travelled with us for our journey through China was exceptional.

Sam in Japan was most thorough and caring.

However, we did have a few niggles!

In China we were were not told in advance about the optional extra trips, which were not really optional as there was no alternative really. Having taken enough cash for our spending we had to find a bank or ATM to get more cash. We were not alone with this problem. Everything in Japan was included.

We cannot understand why the China rep in Guilin didn’t know about the World Cycle race that caused delays for our coach getting back to Guilin. She decided to try and walk us to another venue until the coach could leave our hotel, on a hot day with no footpath and lots of traffic. Most of our group were in their 70’s and 80’s…and it was very hard. After refreshments, transport was found and took us back down the hill we had walked up, back to the coach, which could now drive into the town!

Ancient Empires of China & Japan

Wednesday 15 Feb 2023
Overview Rating:
Our Service: Excellent
Asked a question got a reply quick and efficient